Steadfast Caregivers, LLC in Garden City, NY

Pros

• Steadfast Caregivers is consistently described as a high-quality, professional, and compassionate home-care agency.
• The staff are reliable, caring, and responsive, giving families peace of mind.
• Vandian is noted as attentive, patient, trustworthy, proactive, and skilled at problem solving.
• Vandy is described as a respectful, dedicated, and patient companion with an upbeat, kind, and compassionate demeanor.
• Marveline is praised for going above and beyond, bringing joy, engagement, and a loving heart to her clients.
• Ana is recognized for her attentive care and consideration of the mom's needs, with appreciation from the family.
• Alex and the leadership are commended for personal involvement, prompt follow-up, and clear communication.
• The caregivers are described as loving, caring, reliable, experienced, and capable of handling a range of tasks.
• The agency is praised for quickly finding the right-fit aides and providing continuity during transitions.
• Families report that Steadfast Caregivers handles difficult times with professionalism and compassion and would highly recommend the service.

Cons

• One reviewer described the experience as okay and pointed out that the agency is not licensed by the New York State Department of Health, wishing they had known that before hiring.
• Another reviewer stated that the agency didn't meet their dad's needs, even though they found the staff professional and caring and would use them again.
• A reviewer recalled that initially there were different caregivers who did not fit with their uncle.
• A reviewer warned not to believe the promises about home hospice care from facilities that recommend them.
• Some reviewers noted that a few caregivers were late for shifts.

Review

Steadfast Caregivers, LLC in Garden City, NY is best suited for families seeking highly dependable, at?home support that feels like a trusted extension of the family. This agency specializes in non?medical in?home care with a proven track record of compassionate, attentive aides who can handle daily activities, dementia?related needs, and end?of?life support, often with quick starts and flexible coverage. It is particularly well matched to families balancing work and caregiving from a distance, or those who want a steady caregiver presence that can adapt as health needs evolve. The testimonials consistently praise not only the technical capability of the aides but the emotional connection that allows a loved one to remain comfortably at home.

Those who may want to consider alternatives include families prioritizing formal medical nursing oversight or strict regulatory compliance. A single review notes that Steadfast Caregivers is not licensed by the NYS Department of Health, a detail that matters to families who require formal licensing, routine clinical supervision, or extensive medical skill?level guarantees. For such families, an NYS?licensed home health agency or a licensed skilled nursing facility may offer more explicit regulatory assurances, standardized clinical protocols, and a clearer licensing footprint. Additionally, households needing 24/7 live?in medical?grade supervision with in?house nursing oversight might opt for agencies whose core offering centers on skilled care rather than broad caregiver support.

The strongest positives center on the caregivers and the way the agency operates around client needs. Caregivers are repeatedly described as warm, proactive, and trustworthy, with several stories highlighting staff who anticipate needs, provide emotional support, and maintain safety with calm competence. The office team earns high marks for responsiveness, flexibility, and hands?on involvement from leadership, with owners known to be reachable and engaged in cases. The agency's ability to supply consistent, high?quality aides - often on short notice - and to switch caregivers effectively when a match isn't ideal stands out. Families also note practical strengths: caregivers who handle daily tasks, housekeeping, meal preparation, and even companionship that revitalizes spirits during difficult times. The overall feel is that Steadfast cultivates relationships, not transactions, and this distinction permeates the reviews.

Where the conversation turns more nuanced is around coverage consistency and licensing questions. The most salient concern is the licensing caveat; while the agency delivers superb care and personal warmth, regulatory status matters for some families, especially those with clinical expectations or potential payer requirements. Still, the cons are largely offset by notable strengths: unusually proactive owner involvement, rapid caregiver deployment, and a demonstrated ability to maintain continuity of care through caregiver turnover. The client stories about hospice and end?of?life support show that Steadfast can coordinate with other professionals effectively, keeping the focus on the loved one's comfort and dignity. In practice, the agency's strengths - trust, reliability, and a hands?on leadership team - often compensate for regulatory gaps in the eyes of many clients.

For families evaluating options, the practical path is concrete and decision?ready. Start by mapping the health and daily living needs: is dementia support sufficient, or is medical nursing supervision required? If the priority is a home?based, emotionally resonant caregiving alliance with a robust, responsive office, Steadfast delivers at a high level. Ask to meet potential aides, request a caregiver profile, and verify how matches are made when preferences shift. Inquire about emergency coverage, succession planning if a caregiver is unavailable, and how billing and insurer handling works in real time. The model described in reviews - clear lines of communication, rapid problem solving, and care that feels like a family partnership - is not abstract; it is the operating norm.

In the end, Steadfast Caregivers stands out as a strong, practical choice for families prioritizing dependable, compassionate at?home care with a personal touch. It is especially compelling for seniors who want to stay in their own residence while receiving daily assistance, companionship, and light household support, and for families needing care that can scale quickly in response to changing conditions. The balance of high caregiver quality, responsive leadership, and a proven ability to maintain continuity against the backdrop of occasional regulatory questions makes this agency a compelling option for most, with the clear caveat that licensing considerations should be weighed against personal comfort with the provider's regulatory footprint. For families in Garden City and the surrounding areas who value warmth, reliability, and a hands?on partnership, Steadfast Caregivers is a choice that delivers - not just care, but peace of mind.

Located in Garden City, New York, this area offers easy access to essential amenities for senior living. With multiple pharmacies such as CVS and Walgreens within a short distance, residents can conveniently fill their prescriptions. Nearby physicians' offices like Winthrop Professional Building and South Nassau Communities Hospital provide quality healthcare services. For dining options, there are popular restaurants like Grand Lux Cafe and Shake Shack nearby. The area also features transportation options with several LIRR stations within a few miles, making it easier for seniors to get around. Additionally, parks like Hempstead Lake State Park and Eisenhower Park offer opportunities for outdoor recreation. Overall, this part of Garden City provides a well-rounded community with essential services and amenities for senior residents.

Pharmacies

• CVS Pharmacy (0.2 miles)
• Walgreens (1.4 miles)
• CVS Pharmacy (1.8 miles)
• Walgreens (1.9 miles)
• CVS Pharmacy (1.9 miles)
• Walgreens (2.7 miles)
• CVS Pharmacy (2.9 miles)

Physicians

• Winthrop Professional Building (1.2 miles)
• 2 Pro Health Plaza (3.9 miles)
• South Nassau Communities Hospital (5 miles)
• Long Island Pediatrics (5.1 miles)
• Orlin & Cohen Orthopedic Group (5.1 miles)
• Prohealth Baldwin Harbour Pediatrics (6.1 miles)
• North Shore Gastroenterology Associates PC (6.4 miles)

Hospitals

• Winthrop University Hospital (1.2 miles)
• Winthrop University Hospital New Life Center (1.3 miles)
• Nassau University Medical Center (4.1 miles)
• Division of Vascular/Interventional Radiology at Long Island Jewish Medical Center (4.4 miles)
• Kaur Rupinder P Do South Nassau Family Medicine Oceanside (5.1 miles)
• St Francis Hospital (5.8 miles)

Restaurants

• Grand Lux Cafe (1.4 miles)
• Vincent's Clam Bar (1.7 miles)
• Shake Shack (1.9 miles)
• Marriott Concierge Lounge (2.4 miles)
• McDonald's (2.4 miles)
• The Cheesecake Factory (2.5 miles)
• Dave & Buster's (2.5 miles)

Theaters

• AMC Roosevelt Field 8 (1.5 miles)
• Regal Westbury Imax & RPX (5.5 miles)
• AMC DINE-IN Levittown 1 (6.8 miles)

Places of Worship

• Community Church of East Williston (2.3 miles)
• Merrick Jewish Center (6.6 miles)

Transportation

• LIRR New Hyde Park Station (2.6 miles)
• LIRR - Westbury Station (3.2 miles)
• LIRR - Floral Park Station (3.8 miles)
• LIRR - Rockville Centre Station (4.6 miles)
• Lynbrook LIRR Station (5.3 miles)
• LIRR- Centre Ave (5.5 miles)
• Valley Stream LIRR Station (5.8 miles)

Parks

• Hempstead Lake State Park (3.1 miles)
• Coes Neck Park (3.3 miles)
• Eisenhower Park (3.5 miles)
• Alley Pond Park (6.2 miles)
• Allenwood Park (6.8 miles)

Cafes

• Starbucks (3.5 miles)
• Starbucks (5.1 miles)
• Starbucks (5.4 miles)
• Starbucks (6.4 miles)
• Starbucks (6.7 miles)
• Starbucks (6.8 miles)