Right At Home of South Shore Long Island in Farmingdale, NY

Pros

• Right at Home staff provide compassionate care and clear communication, treating every family as their own and staying available.
• They are excellent at finding the right, caring caregivers to look after loved ones.
• The agency ensures caregivers treat clients' loved ones with the same care as their own family.
• Right at Home offers long-term, reliable care with caregivers who stay with families.
• Maria and Pat go above and beyond to ensure everything is covered without fail.
• Right at Home South Shore prioritizes well-being and top-quality care, with visible commitment from owners to staff.
• The staff are friendly, communicative, and highly recommended by families.
• They provide compassionate, dignified companionship and advocate for clients within the medical team.
• They help families age in place at home with compassionate, professional support.
• Martha and Carol are amazing caregivers who feel like family and provide comforting care.

Cons

• They note that nothing is perfect, and that challenges were faced on both sides, though these have been successfully resolved.
• Their only regret is that after their private LTC policy ran out and Medicaid was needed, they cannot remain a customer.

Review

Right At Home of South Shore Long Island is best suited for families that want highly personalized, in-home care that feels less like a service and more like extended family support. This agency excels when the goal is aging in place with steady, compassionate companionship, consistent aides, and strong advocacy for a loved one's medical and daily needs. It works especially well for families navigating long-term caregiving, including those who may require around-the-clock or near-constant support, and for situations where a trusted caregiver network needs to be built and sustained over years. The reviews repeatedly highlight care teams that are introduced with care, caregivers who feel like family, and coordinators who keep the family looped in with clear, respectful communication. Those conditions make a tangible difference for someone who values dignity, continuity, and a hands-on, responsive partner.

By design, this option invites families who want to avoid institutional settings while still ensuring professional oversight and rapid problem-solving. The strongest case emerges when there is a need for flexible, evolving care plans - whether the loved one's condition shifts, they require hospice-style companionship, or daily tasks grow more complex. The agency emphasizes caregiver matching and stability, and families repeatedly report caregivers who stay engaged over years, not weeks. Owners and coordinators are described as deeply involved, approachable, and willing to pivot as needs change, which translates to fewer care gaps, steadier routines, and less family fatigue. For households spread across states or time zones, the ability to rely on a local, accountable partner who coordinates with medical teams is an undeniable asset.

The main con that should be weighed is practical rather than philosophical: Medicaid coverage and long-term funding. Several families note that when private LTC policies are exhausted and Medicaid becomes necessary, continued use of this agency may not be possible. That reality matters for those counting on government funding or a strict budget, because the strongest value proposition here rests on private pay or LTC policies that sustain ongoing, highly personalized care. When sufficient resources are in place, the pros - exceptional caregiver selection, day-to-day reliability, and the family-like atmosphere - far outweigh the absence of Medicaid accommodations. In short, the program's power lies in its stability and warmth, not in competing price points or a broad Medicaid footprint.

From a practical standpoint, the depth of caregiver quality and communication is what elevates this option above many competitors. Reviews repeatedly describe aides who treat the client with genuine respect, the kind of daily engagement that prevents isolation, and a staff culture that treats family concerns with real seriousness. The coordination team earns trust by staying connected with the family, interpreting medical directions accurately, and ensuring caregivers have the support they need. The hospice example is telling: companions who not only meet tasks but advocate, coordinate with medical teams, and provide meaningful interaction for someone in fragile health. This combination of compassion, competence, and consistent availability underpins a convincing case for choosing Right At Home when the priority is peace of mind and a living arrangement that honors the person.

For families weighing options, the takeaway is clear: this agency is a strong match for those who want an in-home model with a highly personal touch and a track record of caregiver continuity. It is less suited for those whose plans depend on Medicaid-as-primary funding or for households needing strict facility-level medical oversight. Those considerations aside, the practical benefits are compelling: 24/7 or near-constant care when needed, meticulous caregiver matching, rapid responsiveness to changing needs, and a culture that treats clients like family rather than numbers. Pros offset cons when the budget allows private-pay flexibility, and the outcome is a cared-for loved one who remains safe, engaged, and comfortable at home.

To move forward, begin with a thorough care assessment and meet the care coordinators who will shape the plan. Ask about how caregiver matching works for specific conditions, what back-up coverage looks like on holidays or staff shortages, and how medical information is communicated to the family and to treating physicians. Clarify funding options and what happens if LTC policy limits are reached, so the plan can adapt before choices become constrained. For families who value trusted relationships, clear communication, and a home-based model that consistently treats a loved one with dignity and advocacy, Right At Home South Shore Long Island stands out as a top option in Farmingdale.

This part of Farmingdale, New York offers a variety of amenities and services that cater to seniors looking for a convenient and active lifestyle. With a selection of popular restaurants such as Taco Bell, Chili's Grill & Bar, and Houlihan's nearby, residents have plenty of dining options to choose from. The area also boasts easy access to transportation options including Atlantic Aviation and multiple LIRR stations, making it convenient for seniors to travel around the area. For spiritual needs, there are places of worship such as New Hope Institutional Baptist Church and Merrick Jewish Center within a short distance. Additionally, there are several cafes like Starbucks and Panera Bread for seniors to socialize and enjoy a coffee break. The neighborhood also offers opportunities for entertainment with theaters like Regal Ua Farmingdale close by. In terms of healthcare services, there are various physicians' offices and pharmacies in the vicinity, ensuring easy access to medical care. Parks such as Bethpage State Park and Eisenhower Park provide scenic outdoor spaces for leisurely walks and recreational activities. Lastly, Nassau University Medical Center is located just a few miles away for any medical emergencies or specialized care needs. Overall, this part of Farmingdale provides a well-rounded environment for seniors seeking convenience, entertainment, healthcare facilities, and recreational opportunities in their daily lives.

Restaurants

• Taco Bell (0.5 miles)
• Chili's Grill & Bar (1.2 miles)
• Houlihan's (1.3 miles)
• PDQ 351 (1.4 miles)
• McDonald's (1.6 miles)
• Chick-Fil-A (2.7 miles)
• Zorn's of Bethpage (2.9 miles)

Transportation

• Atlantic Aviation (1 miles)
• Lirr - Farmingdale Station (2 miles)
• LIRR - Amityville Station (2 miles)
• Massapequa Train Station (3.1 miles)
• Lirr - Lindenhurst Station (3.4 miles)
• LIRR - Bethpage Station (3.7 miles)
• LIRR - Wantagh Station (4.9 miles)

Places of Worship

• New Hope Institutional Baptist Church (1.2 miles)
• Merrick Jewish Center (6.8 miles)

Cafes

• Starbucks (1.3 miles)
• Starbucks (3.1 miles)
• Starbucks (4.8 miles)
• Panera Bread (5.2 miles)
• Babylon Bean-Coffee Extreme (5.6 miles)
• Starbucks (5.8 miles)
• Starbucks (6.5 miles)

Theaters

• Regal Ua Farmingdale (1.3 miles)
• AMC DINE-IN Levittown 1 (4.2 miles)
• Regal Deer Park & IMAX (7.5 miles)
• Regal Westbury Imax & RPX (8.3 miles)

Physicians

• Maxine S. Postal Clinic (1.6 miles)
• Di Giovanna Family Care Center (1.8 miles)
• Caring Pediatric Associates (4.7 miles)
• Central Nassau Guidance (5.1 miles)
• Babylon Medical Practice (5.1 miles)
• Neuralphysiologic Associates (5.3 miles)
• ENT and Allergy Associates -Melville (5.6 miles)

Pharmacies

• CVS Pharmacy (1.7 miles)
• Walgreens (2 miles)
• CVS Pharmacy (2.6 miles)
• Rite Aid (3.1 miles)
• Walgreens (3.1 miles)
• CVS Pharmacy (3.5 miles)
• CVS Pharmacy (3.7 miles)

Parks

• Bethpage State Park (2.7 miles)
• Tad Lane Park (4.6 miles)
• Argyle Lake Park (5.1 miles)
• Newbridge Road Park (6.8 miles)
• Newbridge Dog Park (6.9 miles)
• Eisenhower Park (7.3 miles)

Hospitals

• Nassau University Medical Center (6.7 miles)