Right At Home of South Shore Long Island

Pros

• Right at Home is praised for compassionate care and reliable communication.
• Maria and her team are described as going above and beyond to ensure everything is covered, with caregivers treated like family.
• Clients report peace of mind knowing caregivers treat their loved ones as their own.
• The agency is highly recommended for finding caring, dependable aides.
• Jeanine and her staff navigate challenging times with great care and adaptability.
• Long-term clients note over four years of wonderful care and caregivers who stay with the family, becoming part of it.
• The South Shore location is praised for dedication and top-quality care from owners to staff.
• Caregivers are described as treating clients with dignity and respect, including hospice and end-of-life care.
• Right at Home is portrayed as a caring, compassionate agency that gets to know clients, families, and employees.
• Families appreciate the ability to age in place at home with safe, professional care.
• The staff are friendly, communicative, and professional, with strong teamwork and reliability.

Cons

• The reviewer regrets having to move to Medicaid and cannot remain a customer.
• They acknowledge that nothing is perfect, noting there were challenges on both sides.

Review

Right at Home is described by families as more than just a care provider - it feels like a extension of the family. Across the many stories, people consistently highlight the warmth, reliability, and personal touch that their caregivers bring into the home. The care teams are praised for being attentive, available, and willing to go the extra mile to put every worry to rest. When worries arise, families express that they are put at ease by the thoughtful and steady presence of the Right at Home staff, who treat every client with dignity and respect.

A common thread through the testimonials is the extraordinary ability to match the right caregiver with the right family. People repeatedly note that Right at Home has "the best caregiver" or the "right people" who are not only capable but also compassionate. Families speak of caregivers who show up as if they were caring for their own loved ones, a standard that brings peace of mind when someone is entrusted with daily personal needs. The sense that the staff acts like family is reinforced by many who say they would highly recommend Right at Home to others.

There are powerful stories about navigating difficult and evolving health situations with support from Right at Home. Jeanine and her team are specifically acknowledged for helping families navigate a challenging time with kindness and an expert eye, pivoting quickly to accommodate changing needs as a loved one's illness progressed. The ability to adapt on the fly, while maintaining a steady, supportive presence, leaves families feeling grateful and secure in their decision to rely on the agency.

Long-term relationships with Right at Home are another recurring theme. One reviewer has been with the agency for more than four years, receiving 24-hour support for their mother. They speak of a wonderful and ongoing experience, with caregivers who have remained with them throughout the journey and have become part of the family. While acknowledging that nothing is perfect, they note that any challenges have been addressed and resolved, reinforcing trust and commitment to continuing care at home.

Gratitude toward specific individuals who go above and beyond is common, with Maria and Pat frequently highlighted for "backflips and cartwheels" to ensure everything is covered. Families express sincere gratitude for the dedication shown to meeting every need, and they candidly note that losing access when transitions to Medicaid occur is a regret, underscoring how deeply they value the consistency and care Right at Home provides.

Partnerships and endorsements from professionals in the field also stand out. In at least one strong testimonial, a spokesperson mentions a year-long collaboration with Right at Home South Shore, praising the team for prioritizing the well-being of every family and client, and commending the owners and staff for their clear commitment. The sentiment is that the care team is not only capable but genuinely invested in the family's happiness and health, with a trusted recommendation to any family seeking home care services.

Compassionate, patient-centered care shines in stories about hospice and end-of-life support. A caregiver team - named individually including Maria (the staff coordinator) and an entire group - worked to ensure a mom on Hospice care received respectful, dignified treatment. They provided companionship, helped with tasks the mom could no longer manage, and served as advocates for the family within the medical team. The gratitude expressed for the "dream team" and the consistent family communication speaks to Right at Home's core strength: compassionate presence during the most challenging times.

The agency's impact isn't limited to the standard in-home care. Several comments reflect the agency's ability to help families age in place safely and comfortably, even from a distance. One family, living out of state, emphasizes how the staff enabled their parents to stay at home with a caregiver who was reliable, compassionate, and professional. They highlight caregivers Martha and Carol as "amazing" and note how the team feels like a trusted extension of the family - reassuring when loved ones are far away.

Beyond the care itself, reviews touch on the culture and people within Right at Home. Families talk about staff who are friendly, communicative, and willing to work as a team to meet a loved one's needs. They mention a leadership that understands the family experience - owners and staff who listen, adapt, and collaborate to deliver the best possible care. The sense of belonging is reinforced by gratitude for the staff's dedication, and for the way Right at Home gets to know not just the clients but the families who care for them.

In sum, the collection of experiences paints a portrait of Right at Home as a caring, capable, and dependable partner in home-based care. Families repeatedly describe a care model that centers on family values - trust, communication, and compassion - delivered by a team that feels like an extended family. The stories highlight a consistent commitment to matching the right caregiver to the right family, continuing care through changing health needs, and honoring the dignity of clients at every stage. For many, Right at Home represents safety, warmth, and a steady hand when it matters most.

This part of Farmingdale, New York offers a variety of amenities and services that cater to seniors looking for a convenient and active lifestyle. With a selection of popular restaurants such as Taco Bell, Chili's Grill & Bar, and Houlihan's nearby, residents have plenty of dining options to choose from. The area also boasts easy access to transportation options including Atlantic Aviation and multiple LIRR stations, making it convenient for seniors to travel around the area. For spiritual needs, there are places of worship such as New Hope Institutional Baptist Church and Merrick Jewish Center within a short distance. Additionally, there are several cafes like Starbucks and Panera Bread for seniors to socialize and enjoy a coffee break. The neighborhood also offers opportunities for entertainment with theaters like Regal Ua Farmingdale close by. In terms of healthcare services, there are various physicians' offices and pharmacies in the vicinity, ensuring easy access to medical care. Parks such as Bethpage State Park and Eisenhower Park provide scenic outdoor spaces for leisurely walks and recreational activities. Lastly, Nassau University Medical Center is located just a few miles away for any medical emergencies or specialized care needs. Overall, this part of Farmingdale provides a well-rounded environment for seniors seeking convenience, entertainment, healthcare facilities, and recreational opportunities in their daily lives.

Restaurants

• Taco Bell (0.5 miles)
• Chili's Grill & Bar (1.2 miles)
• Houlihan's (1.3 miles)
• PDQ 351 (1.4 miles)
• McDonald's (1.6 miles)
• Chick-Fil-A (2.7 miles)
• Zorn's of Bethpage (2.9 miles)

Transportation

• Atlantic Aviation (1 miles)
• Lirr - Farmingdale Station (2 miles)
• LIRR - Amityville Station (2 miles)
• Massapequa Train Station (3.1 miles)
• Lirr - Lindenhurst Station (3.4 miles)
• LIRR - Bethpage Station (3.7 miles)
• LIRR - Wantagh Station (4.9 miles)

Places of Worship

• New Hope Institutional Baptist Church (1.2 miles)
• Merrick Jewish Center (6.8 miles)

Cafes

• Starbucks (1.3 miles)
• Starbucks (3.1 miles)
• Starbucks (4.8 miles)
• Panera Bread (5.2 miles)
• Babylon Bean-Coffee Extreme (5.6 miles)
• Starbucks (5.8 miles)
• Starbucks (6.5 miles)

Theaters

• Regal Ua Farmingdale (1.3 miles)
• AMC DINE-IN Levittown 1 (4.2 miles)
• Regal Deer Park & IMAX (7.5 miles)
• Regal Westbury Imax & RPX (8.3 miles)

Physicians

• Maxine S. Postal Clinic (1.6 miles)
• Di Giovanna Family Care Center (1.8 miles)
• Caring Pediatric Associates (4.7 miles)
• Central Nassau Guidance (5.1 miles)
• Babylon Medical Practice (5.1 miles)
• Neuralphysiologic Associates (5.3 miles)
• ENT and Allergy Associates -Melville (5.6 miles)

Pharmacies

• CVS Pharmacy (1.7 miles)
• Walgreens (2 miles)
• CVS Pharmacy (2.6 miles)
• Rite Aid (3.1 miles)
• Walgreens (3.1 miles)
• CVS Pharmacy (3.5 miles)
• CVS Pharmacy (3.7 miles)

Parks

• Bethpage State Park (2.7 miles)
• Tad Lane Park (4.6 miles)
• Argyle Lake Park (5.1 miles)
• Newbridge Road Park (6.8 miles)
• Newbridge Dog Park (6.9 miles)
• Eisenhower Park (7.3 miles)

Hospitals

• Nassau University Medical Center (6.7 miles)