Neighborhood in Rio Rancho Life Plan Community

Pros

• The Neighborhood In Rio Rancho is described as a pleasant, clean, and cheerful facility with accommodating staff who provided exceptional care during challenging times.
• Residents enjoy varied and tasty meals in a well-designed dining environment, where the waitstaff is consistently friendly and attentive.
• The maintenance and housekeeping teams are noted for their prompt and thorough service, ensuring a comfortable living space for residents.
• The facility offers a range of activities and services that enhance the quality of life for its residents, fostering a sense of community.
• Many visitors appreciate the beautiful surroundings and thoughtful design of the apartments, which contribute to a welcoming atmosphere.
• Staff members are frequently praised for their kindness, professionalism, and genuine care for residents, making families feel supported during difficult transitions.

Cons

• The staffing was inadequate, leading to delays in response times and insufficient attention for residents' needs.
• One resident experienced a negative event related to glucose management while under quarantine.
• The cost of living at The Neighborhood In Rio Rancho was considered extremely high by some reviews.
• Despite the quality of care, there were instances where residents did not receive the attention they required before hospice care.
• Some residents felt that their loved ones did not get adequate care initially, leading to tough predicaments during their stay.

Review

The Neighborhood in Rio Rancho has garnered a mix of heartfelt appreciation and constructive feedback from families who have entrusted their loved ones to this facility. Many reviewers commend the environment, describing it as pleasant, clean, and filled with cheerful lighting and spacious units. One reviewer highlighted that transitioning their parents into The Neighborhood was a remarkably streamlined process; despite their Covid diagnosis, the staff allowed for a safe isolation move. This level of accommodation demonstrates the commitment of the facility to prioritize the needs of residents and their families during difficult times.

The dining experience at The Neighborhood is frequently noted as a highlight among residents and their families. Several reviews emphasize the quality and variety of meals provided, with options available in both The Ponderosa Dining Room and The Bistro. Reviewers have praised the attentive wait staff for treating residents with respect and care, tailoring meal experiences to individual preferences. Dining is characterized by table service rather than buffet-style meals, fostering an atmosphere that feels more like dining out rather than just another day in an assisted living facility. Additionally, opportunities for feedback are actively solicited through comment cards on tables and monthly “Menu Chats,” ensuring that resident satisfaction remains a top priority.

While many reviewers celebrate the culinary offerings at The Neighborhood, some family members voiced concerns about staffing levels affecting care quality. Although staff members are generally described as caring and professional—providing significant support during challenging situations such as hospice care—short staffing has been mentioned as a potential detriment to timely response when immediate assistance is required. Families reported instances where quicker reaction times could have made a positive difference in care outcomes.

Another frequent topic among reviews pertains to the comprehensive services available at The Neighborhood beyond dining—these include wide-ranging activities, housekeeping services every two weeks, transportation options for residents, and access to security measures designed to ensure safety. Families expressed gratitude for thoughtful amenities like emergency call buttons in each apartment and well-maintained facilities that promote both comfort and independence for residents.

The aesthetic appeal of The Neighborhood further enhances its reputation; many reviewers noted beautiful outdoor areas offering scenic views of the Sandia Mountains alongside inviting interior spaces that do not resemble traditional nursing homes or hospitals—a factor contributing significantly to overall resident happiness. Family members shared sentiments about how this environment offers not only physical comfort but psychological peace during challenging transitions.

Despite some criticisms regarding understaffing at times, several reviews highlighted exemplary individuals within the staff who truly stand out for their exceptional dedication. For example, one nurse named Marianne received special recognition from a family member who expressed immense gratitude for her compassionate care over a weekend shift spent looking after their mother. Such testimonials point toward an underlying culture within The Neighborhood where patient-centered care is paramount.

In conclusion, while there is room for improvement related to staffing efficiency at certain moments throughout daily operations at The Neighborhood in Rio Rancho, genuine commendations reveal strong commitments by personnel towards providing quality experiences across various essential sectors including dining services and overall resident well-being efforts. With many families expressing relief over finding this supportive community amid difficult circumstances—alongside positive reflections concerning aesthetics—the combination forms an encouraging picture of what life can be like within these walls now embraced by numerous delighted residents calling it home sweet home.

This part of Rio Rancho, New Mexico offers convenient access to a variety of amenities essential for senior living. There are multiple pharmacies in close proximity, providing easy access to medications and healthcare services. Additionally, a range of dining options, from fast food chains to upscale restaurants, cater to diverse culinary preferences. Nearby cafes offer opportunities for socialization and relaxation. The presence of several physicians and medical facilities ensures comprehensive healthcare support. For leisure activities, a nearby theater provides entertainment options, while parks and the Petroglyph National Monument offer opportunities for outdoor recreation and exploration. Overall, this area boasts a well-rounded infrastructure that can contribute to a comfortable and fulfilling retirement lifestyle.

Pharmacies

• Walgreens (1 miles)
• Walgreens (1.3 miles)
• Olive Tree Compounding Pharmacy (2.2 miles)
• Walgreens (2.5 miles)
• CVS Speciality (2.5 miles)
• CVS Pharmacy (2.5 miles)
• CVS Pharmacy (3 miles)

Restaurants

• McDonald's (1 miles)
• Chick-Fil-A (1.1 miles)
• Taco Cabana (2.3 miles)
• M'tucci's Moderno Italian Restaurant (2.4 miles)
• Weck's (2.7 miles)
• Sonic Drive-In (3.2 miles)
• Olive Garden (4 miles)

Cafes

• Starbucks (1.1 miles)
• Starbucks (2.5 miles)
• Starbucks (3.1 miles)
• Satellite Coffee (4.7 miles)
• Starbucks (7.6 miles)
• Bad Ass Coffee (8.8 miles)

Physicians

• After Hours Pediatrics (1.6 miles)
• Athaya Medical Center (1.7 miles)
• Piñon Perinatal (1.9 miles)
• Presbyterian Outpatient Gastroenterology Lab In Rio Rancho On Southern Boulevard (2.2 miles)
• New Mexico Orthopedics (2.3 miles)
• Presbyterian Pediatrics in Rio Rancho on High Resort Blvd (2.3 miles)
• Presbyterian Medical Group (2.3 miles)

Hospitals

• Presbyterian Pediatric Urgent Care in Rio Rancho on High Resort Boulevard (2.5 miles)
• HealthSouth Rehabilitation Hospital (8.9 miles)
• Tri Core Reference Lab (9.5 miles)

Places of Worship

• First Baptist Church O (2.9 miles)

Theaters

• Regal Cinema UA Cottonwood Stadium 16 (4.6 miles)

Parks

• Montecito Estates Park (6.8 miles)
• Petroglyph National Monument (8.2 miles)