Seniorcare LLC - Kriss House

Pros

• The staff are very caring and have residents' best interests in mind.
• The environment is homely and comfortable across all houses.
• Meals and activities are always great.
• The facility is highly recommended.
• The staff are loving and compassionate and clearly care about all the residents.
• The facility provides a massage therapist and a hairstylist who come in.

Cons

• The owners of Seniorcare LLC are unprofessional and provide inadequate care to residents.
• They mismanage their business, which is reflected in the living conditions for residents.
• Neighbors have filed complaints with the City due to property neglect, trash left outside, and squatters in homes not used as care facilities.
• They disregard neighbors' concerns and the trashy condition of the care homes.
• Reviewers stated that they would never allow any friend or relative to be a resident of Seniorcare LLC.

Review

The collection of opinions about Seniorcare LLC presents a notably split view, with some voices praising the care and atmosphere and others raising serious concerns about management, maintenance, and neighborhood impact. On one end, residents and family members describe a warm, welcoming environment where staff appear genuinely caring and attentive to residents' well-being. On the other end, neighbors and some reviewers allege unprofessional ownership, mismanagement, and conditions that reflect poorly on the property and the community. Taken together, the comments sketch a landscape in which care quality and personal warmth coexist with questions about governance and local consequences.

Several reviews foreground a sense that the owners and the business as a whole are not managing well, to the point of affecting the living environment. The critics claim that the owners are unprofessional and that mismanagement is evident in how the homes are run and maintained. They recount ongoing complaints filed with the City by neighbors, tied to issues like trash left outside, property neglect, and the troubling presence of people described as squatters in homes that are not being used as care facilities. These reviewers emphasize what they see as a disregard for neighbors' quality of life, suggesting that the business side of Seniorcare LLC has not been kept cleanly or responsibly, at least in certain locations or periods of time. The implication from these statements is that the broader operation may suffer because of leadership and administrative shortcomings, with real-world repercussions for the surrounding community.

Amid the critiques, there are still substantial positive notes about what residents experience inside the homes. One reviewer expresses a strong preference for the community's friendly, home-like feel, noting that the setting was welcoming and that there were no private rooms with en suites - an observation that signals a different model of care focused on shared spaces rather than private accommodations. The praise centers on the people providing care: "Very caring staff! They always have the best interests of the resident in mind! I love the way it is so homely and comfortable, no matter which house you are at! Meals and activities are always great! I highly recommend it!" The sentiment is that, despite the lack of private rooms, the atmosphere remains compassionate, comfortable, and consistent across locations, with meals and daily activities contributing to a positive daily life for residents.

Another thread of the positive reviews focuses on specific staff members and the overall demeanor of the team. A reviewer notes satisfaction with the house manager and the overnight staff, while also acknowledging some concerns about other staff members. They mention one individual who may not know how to respond to a first aid situation, raising questions about hiring and training processes. Yet this same reviewer emphasizes that everyone there is loving and compassionate and that the staff clearly cares about all residents. Food is described as fine, and although activities are not abundant, that was anticipated by the reviewer. The presence of services such as a massage therapist and a hairstylist who visit the facility is also highlighted as a positive feature, even if the massage therapist isn't always seen by every resident.

The repetition of identical sentiments in more than one account underscores a consistent pattern: there is genuine appreciation for the staff's warmth and the sense of care, paired with concerns about the competency in certain situations (like first aid) and the broader hiring process. Reviewers compare Seniorcare's offerings favorably to other places in terms of atmosphere and basic care, yet they remain mindful of potential gaps in activities, privacy, and safety. The overall tone suggests that the care experience can be highly positive on a human level, even when administrative or operational issues create tension or doubt about the facility's long-term governance and community impact.

A broader takeaway from the reviews is the tension between a nurturing, homelike environment and the complexities of running multiple care homes responsibly within a neighborhood setting. On the positive side, residents describe a cozy, friendly atmosphere in which staff show genuine concern, meals are satisfying, and there are ongoing services like massage and haircare that contribute to residents' well-being. On the negative side, critics point to unprofessional leadership, mismanagement, and visible consequences of neglect - namely, city complaints about property upkeep, trash accumulation, and the appearance of non-residents squatting in homes not currently operating as care facilities. These tensions paint a picture of a provider that can offer meaningful, compassionate care in some situations while struggling with governance and community relations in others.

In sum, the story told by these reviews is one of dual realities. For many residents and family members, Seniorcare LLC represents a warm, caring, and homelike option with attentive staff and pleasant day-to-day life, even if private rooms are not available and activities may be limited. Simultaneously, neighbors and some reviewers raise serious concerns about the owners' professionalism, management practices, and the resulting impact on property maintenance and neighborhood quality. The references to city complaints and ongoing maintenance issues serve as a cautionary counterbalance to the more favorable personal experiences. For anyone weighing this option, the decision may come down to how much weight one places on day-to-day warmth and compassionate care versus broader concerns about governance, safety, and community impact.

This part of Albuquerque, New Mexico offers a convenient location with easy access to pharmacies such as CVS and Walgreens, as well as various healthcare providers including Clearwaves Medical Laser Group and Albuquerque Pediatric Associates. The area also offers a variety of dining options ranging from fast food chains like Whataburger and Taco Bell to local favorites like Golden Pride BBQ Chicken & Ribs. For recreation and relaxation, there are several parks nearby such as Jeannette MacPherson Rest Area and Altura Park. Additionally, there are places of worship like Sangre De Cristo Catholic Church and entertainment options including Regal Winrock IMAX & RPX theater. With hospitals like Raymond G. Murphy Va Medical Center in close proximity, this neighborhood provides a well-rounded environment for senior living.

Pharmacies

• CVS Pharmacy (0.6 miles)
• Walgreens (0.7 miles)
• Wahlert William PA (0.8 miles)
• Walgreens (1.8 miles)
• Walgreens (2.1 miles)
• Walgreens (2.7 miles)
• Walgreens (2.8 miles)

Physicians

• Clearwaves (1 miles)
• Clearwaves Medical Laser Group (1.1 miles)
• Dr. Roger W. Rounds, DO (2.3 miles)
• Medicus Clinic (2.4 miles)
• Bill Galbreth, DMD, PC (2.5 miles)
• Hearing Health Care Centers (2.7 miles)
• Albuquerque Pediatric Associates (2.9 miles)

Cafes

• Dutch Bros Coffee (1.1 miles)
• Starbucks (1.7 miles)
• The Range Cafe (3.4 miles)
• Starbucks (5.4 miles)
• Humble Coffee Company (5.5 miles)

Parks

• Jeannette MacPherson Rest Area (1.1 miles)
• Midtown Dog Park (4.1 miles)
• Workers Memorial Park (4.7 miles)
• New Mexico Veterans Memorial (4.8 miles)
• Altura Park (5.6 miles)
• Eunice Kaloch Park (5.7 miles)

Restaurants

• Golden Pride BBQ Chicken & Ribs (1.7 miles)
• Basil Leaf Vietnamese Restaurant (1.9 miles)
• Whataburger (2.1 miles)
• Taco Bell (2.4 miles)
• South China Restaurant (2.8 miles)
• Chick-Fil-A (2.8 miles)
• Jack In The Box (2.8 miles)

Places of Worship

• Sangre De Cristo Catholic Church (2.6 miles)
• Highland Baptist Church (5 miles)
• Sandia Presbyterian Church (5 miles)

Theaters

• Regal Winrock IMAX & RPX (3.4 miles)

Hospitals

• Gibson Medical Center (5.5 miles)
• Raymond G. Murphy Va Medical Center (5.6 miles)
• Tri Core Reference Lab (5.9 miles)