12231 Academy Road Northeast, Albuquerque, NM 87111
For more information about senior living options: (844) 490-3973
The staff are friendly and helpful, greeting customers warmly. Amethyst and the team provide friendly, efficient service in a clean store. Customers are consistently treated with respect and staff are knowledgeable. The branch offers helpful and efficient service that leaves customers very satisfied. The team prioritizes customers and provides calm, informed recommendations. Caden is polite and answers questions, making the process seamless. The location's staff are fast, friendly, and get the job done right every time. Larry and Adrianna deliver top-notch service in a clean store. Amethyst and the staff are amazing, helpful, and welcoming every visit. The store provides outstanding customer service and goes out of its way to fulfill needs. Amethyst delivers exceptional, consistent service. The team is super helpful and repacks awkward returns without extra charges.
The reviewer stated that the manager offered no apology for the wait caused by scanning 50 boxes, calling it unprofessional. The reviewer said the manager did not acknowledge the issue or promise it wouldn't happen again, instead pointing to other UPS locations. The reviewer described the gun-related shipment policy as backward and a violation of rights, urging gun owners not to patronize the store. The reviewer recounted an incident where a worker did not open the door and seemed eager to close early, denying entry. The reviewer said a staff member seemed not to enjoy their position and was not helpful. The reviewer labeled the UPS store as useless and said they wouldn't be back. The reviewer complained that packing a desktop PC would cost over $200, which they deemed excessive. The reviewer described waiting 35 minutes to ship a broken Leupold scope and being told the package couldn't be sent because it was gun-related.Prime Care Living in Albuquerque is best suited for seniors who value a warm, staff-driven environment where caregivers coordinate a wide range of daily needs with attentiveness and practical competence. The community appears to favor hands-on care, seamless service coordination, and interactions that treat residents as individuals. For families, this translates into reassuring daily experiences where staff remember preferences, greet residents by name, and address issues with a sense of ownership rather than bureaucratic red tape.
Alternatives should be considered for residents requiring higher medical acuity, more structured medical oversight, or highly predictable routines. If staffing stability across shifts is a concern, or if the resident needs fortified memory support, a community with deeper clinical resources may be preferable. Also, when concerns arise, it matters whether staff take accountability, offer a clear apology, and implement corrective steps. In situations where transparent problem resolution and consistent, reliable responses are non-negotiable, other options deserve comparison.
From a decision-making standpoint, the strongest asset is the staff's warmth coupled with practical competence. When caregivers combine courteous demeanors with real problem-solving ability, residents feel respected and engaged, reducing the need for family micromanagement. The best teams coordinate meals, activities, transport, medications, and routine care without sacrificing quality. A consistently helpful culture emerges when staff anticipate needs, communicate clearly about plans, and demonstrate dependable follow-through - traits families say they experience as a steady, comforting rhythm.
However, not every shift delivers the same level of service. Variability exists where some interactions feel slow, or where staff responses lack empathy or timely apologies. Instances of miscommunication or perceived disengagement can erode trust, especially when care plans or schedules shift unexpectedly. These gaps are meaningful red flags for families, signaling that a community's strengths may be unevenly distributed across days or staff groups. The presence of such inconsistency should be weighed carefully against the overall impression of warmth and capability.
Offsetting the cons are clear signs of leadership commitment and structured training. When supervision is steady and accountability is tangible, the positives - friendly, informed assistance and efficient handling of routine tasks - tend to prevail. Prospective residents should schedule visits during busy times, request candid discussions about care planning, and ask how staff handle mistakes. A prompt, specific, and apologetic response to concerns is often the hinge that makes compelling service resilient to occasional friction.
Ultimately, Prime Care Living offers meaningful value for families prioritizing a welcoming, service-oriented atmosphere where daily needs are managed with care. It may be less suitable for those requiring constant high-acuity medical support or ironclad consistency around the clock. When leadership demonstrates consistent staffing quality, proactive problem resolution, and genuine warmth, the advantages outrun the drawbacks. To confirm fit, families should observe interactions across different times of day, inquire about staff-to-resident ratios, and demand transparent pricing practices. With those checks, the decision becomes clear for loved ones whose priority is practical, compassionate, everyday support.
21 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Albuquerque International (10 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Prime Care Living in Albuquerque, NM is an assisted living community that offers a range of amenities and care services to meet the needs of its residents. The community provides a comfortable and fully furnished living space with cable or satellite TV, Wi-Fi/high-speed internet, and telephone services for residents to stay connected.
For dining, Prime Care Living accommodates special dietary restrictions and offers meal preparation and service in a dining room setting. Housekeeping services are also provided to ensure a clean living environment.
The community focuses on providing 24-hour supervision and assistance with activities of daily living, such as bathing, dressing, and transfers. Medication management is available to help residents with their medication needs. Additionally, there is coordination with health care providers for any necessary medical care.
Prime Care Living prioritizes the mental wellness of its residents through a mental wellness program. It also encourages social engagement through resident-run activities and scheduled daily activities. Transportation arrangements are made for medical appointments, ensuring that residents have convenient access to healthcare facilities.
Located in Albuquerque, there are several amenities nearby including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals.
At Prime Care Living in Albuquerque, residents can enjoy a comfortable and supportive assisted living community with various amenities and care services designed to enhance their quality of life.
Prime Care Living is located at 12231 Academy Road Northeast, Albuquerque, NM 87111 in Bernalillo County, New Mexico
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