Prime Care Living in Albuquerque, NM

Prime Care Living is an assisted living community in Albuquerque, NM.

Information last verified:

12231 Academy Road Northeast, Albuquerque, NM 87111

For more information about senior living options: (866) 208-4318

3.9 from 47 reviews
5 stars
31
4 stars
3
3 stars
1
2 stars
0
1 stars
12

Overall Review of Prime Care Living

common 27 reviews mention this

Friendly, respectful support stands out

Many reviewers describe staff as friendly and respectful.

Across the reviews, customers repeatedly mention being treated with respect and getting help from staff. Several comments call out staff as personable, welcoming, and knowledgeable during day-to-day transactions. A portion of the community feature list also centers on support and coordination, including help with everyday living needs and medication management, which aligns with an overall theme of assistance and follow-through.

common 8 reviews mention this

Speed and efficiency reduce wait time

Reviewers frequently mention quick, efficient service.

Multiple reviews highlight fast processing, short waits, and staff working efficiently even when busy. A few reviewers also describe problem-solving that keeps the process moving, such as making shipments or returns go smoothly. The community’s offered support services like housekeeping and assistance with activities of daily living suggest a daily-life focus on keeping routines on track.

caveat 10 reviews mention this

Some reviewers report unhelpful interactions

A recurring concern is staff being unhelpful or dismissive.

While many reviews are positive, a noticeable set of comments describe rude, dismissive, or unhelpful behavior during customer interactions. Others mention being left waiting, not receiving a response they expected, or feeling the manager did not acknowledge the problem. This matters because the community offers several support functions such as bathing, dressing, and transfers, where consistent responsiveness is important to families.

caveat 3 reviews mention this

Cost and quoting can disappoint

Some reviews criticize pricing and quotes for services.

A few reviews call out concerns about the price quoted or the final total for shipping-related services. One reviewer describes paying more than they expected after comparing alternatives, and another describes a higher-than-anticipated cost that led them to use a different option next time. For a senior-living decision, the takeaway is to confirm pricing up front, since the community’s offered help and coordination can involve variable service needs.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

  • 21 resident community capacity 21 resident community capacity

Types of Care

  • Assisted Living Assisted Living

Amenities

  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Dining room Dining room
  • Fully furnished Fully furnished
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Telephone Telephone
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Albuquerque International (10 miles away) Albuquerque International (10 miles away)

Care Services

  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Coordination with health care providers Coordination with health care providers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions
  • Transportation arrangement (medical) Transportation arrangement (medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Pharmacies

  • Sav-On Drugs (0 miles)
  • Walgreens (1.8 miles)
  • Walgreens (2.8 miles)
  • Smith's Food & Drug (2.9 miles)
  • Walgreens (3.3 miles)
  • Wahlert William PA (3.4 miles)
  • Smith's Food & Drug (3.6 miles)

Physicians

  • Spine And Muscle Rehabilitation (1.4 miles)
  • Hearing Health Care Centers (1.4 miles)
  • Bill Galbreth, DMD, PC (1.5 miles)
  • Dr. Roger W. Rounds, DO (2 miles)
  • Medicus Clinic (2.1 miles)
  • Adult Health Care (3.1 miles)
  • Dr Glenn Wilcox (3.1 miles)

Places of Worship

  • Sandia Presbyterian Church (1.8 miles)
  • Sangre De Cristo Catholic Church (3.6 miles)

Restaurants

  • Golden Pride BBQ Chicken & Ribs (2.2 miles)
  • Blake's Lotaburger (2.3 miles)
  • Taco Bell (3.1 miles)
  • Whataburger (3.3 miles)
  • Flying Star Cafe- Paseo (3.6 miles)
  • Relish (4.4 miles)
  • Chick-Fil-A (4.5 miles)

Transportation

  • Sandia Peak Tramway (2.8 miles)

Cafes

  • The Range Cafe (3.4 miles)
  • Dutch Bros Coffee (4.5 miles)
  • Starbucks (5.2 miles)
  • Starbucks (5.8 miles)

Parks

  • Jeannette MacPherson Rest Area (4.5 miles)
  • Sandia Crest (4.8 miles)
  • Midtown Dog Park (5.6 miles)

Hospitals

  • Tri Core Reference Lab (4.8 miles)
  • HealthSouth Rehabilitation Hospital (5.2 miles)

Theaters

  • Regal Winrock IMAX & RPX (5.2 miles)

Frequently Asked Questions

Where is Prime Care Living?

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