Bayada Home Health Care, Inc.

Pros

• The reviewers had a very good experience and note that Bayada cares for its employees and answers when supplies are needed.
• They love everything about Bayada in Westfield and describe the staff as very nice.
• They thank the Westfield Bayada staff for above-and-beyond care for their mom and for supportive responses to the family.
• Megan, the patient service manager, is praised for promptly obtaining an amazing home health aide and arranging same-day services; Marie is highly regarded.
• Maxine, the field RN supervisor, is praised for being caring and efficient in setting up and monitoring services, with ongoing communication and hospital visits.
• Chrissy, the live-in coordinator, is praised for care and efficiency in arranging prompt live-in services.
• Denise, the field RN supervisor, is recognized for wonderful care and warmth and for arranging an on-the-spot live-in change when the initial aide wasn't satisfactory.
• Mercy is described as great.
• The reviewers highly recommend Bayada.

Review

Bayada's Westfield office clearly leaves a strong impression on families who rely on their services, and the sentiments shared about the team are consistently warm and grateful. Reviewers describe their experience as very positive, emphasizing not only the care provided to loved ones but also the company's regard for the people who work there. One reader notes that Bayada takes good care of its employees and that staff respond promptly when supplies are needed, underscoring a culture of supportive leadership and reliability. The overall tone is one of confidence in the organization and its people, with the Westfield team repeatedly highlighted as composed of genuinely nice and considerate professionals.

What stands out most is the sense that Bayada in Westfield is more than just a service provider; it feels like a caring community that rallies to meet urgent needs. The reviews convey a sense of satisfaction with every interaction, from the initial inquiries to the ongoing support that follows after care begins. The writers repeatedly emphasize that the people at Bayada are "very nice," which seems to translate into a compassionate, person-centered approach to home health care. This warmth and approachability appear to be a cornerstone of the experience, making tough caregiving moments a little easier for families.

The gratitude toward specific team members runs deep and is richly detailed. Megan, the patient services manager, is singled out as the first point of contact who helped secure an exceptional home health aide promptly. The ability to add services on the same day is highlighted as a particularly valuable and timely response, ensuring that a loved one receives support without delay. The family's appreciation extends to Marie, the home health aide who was ultimately chosen and loved by the family, underscoring the importance of compatibility and trust in caregiver relationships.

Maxine, a field RN supervisor, receives special praise for being incredibly caring and efficient in both setting up and monitoring services. The reviewer notes Maxine's ongoing communication and even mentions a personal hospital visit, which signals the kind of continuity and attentiveness that can make a significant difference during a difficult transition. This level of hands-on involvement helps reassure families that their loved one's health needs are being watched closely and adjusted as required.

Chrissy, the live-in coordinator, is acknowledged for her efficiency in arranging prompt live-in services. The ability to organize and deploy a live-in caregiver quickly is a critical factor for families seeking constant support, and Chrissy's effectiveness is highlighted as a strength. Denise, another field RN supervisor, earns thanks for her "wonderful care and warmth" and for the capacity to arrange an on-the-spot replacement of a live-in aide when the initial match did not meet expectations. This flexibility demonstrates Bayada's commitment to responsive, client-centered care and satisfaction.

Finally, Mercy is mentioned as a great member of the Bayada team, and the overall message from Rita Saunders is one of wholehearted endorsement. The family's experience culminates in a strong recommendation of Bayada, reinforced by a heartfelt, perhaps even celebratory, tone of gratitude - "a million thanks." The enduring impression is that Bayada Westfield not only delivers reliable health care at home but also builds meaningful relationships with families, providing reassurance, continuity, and a responsive, people-first approach that can make a challenging caregiving journey more manageable and less daunting.

Located in the charming town of Westfield, New Jersey, this area offers a variety of amenities that cater to seniors looking for a comfortable and convenient lifestyle. With several parks nearby such as Mindowaskin Park and Merrill Park, residents can enjoy outdoor activities and beautiful green spaces. There are also pharmacies like CVS and Walgreens within close proximity, providing easy access to healthcare needs. In terms of medical care, there are reputable physicians in the area including Summit Medical Group and New Jersey Spine Center. For dining options, there are cozy restaurants like Stage House Tavern and cafes such as Starbucks for social gatherings with friends or family. Additionally, transportation options like NJT - Summit Station make it easy for seniors to get around town. Overall, this part of Westfield offers a peaceful and inviting atmosphere for those seeking a senior living community.

Parks

• Mindowaskin Park (0.4 miles)
• Ponderosa Farm Park (2 miles)
• Forest Road Park (2.2 miles)
• Winfield Park (3.2 miles)
• Milton Lake Park (4.5 miles)
• Merrill Park (5.4 miles)
• Memorial Park (6.8 miles)

Pharmacies

• CVS Pharmacy (0.9 miles)
• Walgreens (1.9 miles)
• Walgreens (2.4 miles)
• CVS Pharmacy (2.6 miles)
• Walgreens (3.2 miles)
• ACME Markets Pharmacy (3.9 miles)
• CVS Speciality (4.2 miles)

Physicians

• Kartan Saritha Summit Medical Group Westfield (2.2 miles)
• Premier Urology Group (3 miles)
• Kenilworth Primary Care (3.4 miles)
• Merck (4.2 miles)
• Summit Medical Group (5.3 miles)
• New Jersey Spine Center (6.3 miles)
• Watchung Pediatrics (6.7 miles)

Restaurants

• Stage House Tavern (2.7 miles)
• Scotchwood Diner (2.9 miles)
• Wendy's (3.2 miles)
• Huck Finn Diner (4.8 miles)
• Bagels 4 U of Short Hills (4.9 miles)
• El Gordo (4.9 miles)
• Bond Street Cafe (5 miles)

Cafes

• Starbucks (3.4 miles)
• Starbucks (3.8 miles)
• The Bread Stand (6.7 miles)
• True Salvage Cafe (7.3 miles)
• Wegmans Food Markets (7.5 miles)
• Starbucks (8 miles)
• Panera Bread (8.2 miles)

Transportation

• NJT - Summit Station (4.6 miles)
• NJT - Rahway Station (4.8 miles)
• NJT - Short Hills Station (5.3 miles)
• NJT - Millburn Station (5.7 miles)
• New Jersey Transit - Metropark Station (5.8 miles)
• NJT - Maplewood Station (6.7 miles)
• NJT - Metuchen Station (7.6 miles)

Places of Worship

• Church of the Little Flower (5.2 miles)
• Morrow Memorial United Methodist Church (6.5 miles)
• Our Lady of Fatima Roman Catholic Church (7.7 miles)
• St Vincent De Paul Rc Church (7.9 miles)

Theaters

• AMC DINE-IN Menlo Park 12 (7.2 miles)

Hospitals

• Saint Barnabas Medical Center (8.1 miles)