Capital Health System - Fuld Campus

Pros

• Everyone was so helpful, so kind, and so caring.
• The Neuro department is amazing.
• The staff at this hospital are nice and friendly.
• Ruben the Psychiatric Screener was very helpful and supportive.
• This hospital saved my life.
• The cafeteria was very tasty.
• The room was perfectly clean.

Cons

• The hospital is understaffed and takes too long to attend patients.
• Employees do not seem considerate or patient, and they stand and gossip instead of doing their jobs.
• They barely have any doctors.
• They seem unhappy to be there.
• The nurse who cared for the reviewer's mom was too rough with giving her a shot.
• They are understaffed and won't prioritize patients unless they favor you.
• Tech Jacquline ignored the mask policy, putting the patient at risk.
• Overworked nurses lead to less care for patients, and negligence led to a loved one's death.
• The floors are filthy and the facility is dirty; the cafeteria is problematic and clients risk food poisoning.
• Angelica is described as the worst night nurse and doesn't belong in the field.
• The screener Nyesha was extremely agitated and aggressive toward a patient in crisis.
• One reviewer called the hospital "the worst hospital I have ever been to" and "Complete garbage"; they warned others not to go.

Review

Across a broad swath of experiences, the hospital network described by these reviewers feels like two parallel worlds folded into one facility: a place where remarkable, life-saving care can coexist with frustrating, disheartening gaps in staffing, attention, and consistency. Some patients and families speak glowingly of the life-saving actions of a skilled team, especially in acute neurology and psychiatric care, while others recount hours of waiting, rough handling, and seemingly preventable missteps. The resulting picture is a complex mosaic rather than a single verdict, with voices from ICU to ER, from psychiatric evaluation to routine inpatient stays, all contributing to a portrait that is both hopeful and concerning.

On the hopeful side, there are vivid testimonies of rapid, decisive intervention in acute neurological cases. One review centers on a husband who arrived by ambulance with stroke symptoms, eventually undergoing a procedure to remove a blood clot, and then spending six days in a neuro ICU. The writer lauds the neuro department as "amazing," praising the swift and accurate actions of the staff - nurses, physician assistants, and doctors - who helped stabilize him and navigate a critical pathway to recovery. The room was described as perfectly clean, a contrast to some other reviews, and the care extended beyond the immediate medical needs to include compassionate attention from the care team. Another patient, who was hospitalized for a psychiatric evaluation and other medical problems, recounts a different kind of positive experience: staff across roles - nurses, patient care techs, food service workers, security, and housekeeping - were "absolutely amazing," making an incredibly difficult period more bearable. This account flags individuals (Josie, Brittany, Chantelle, Devon, Kat, among others) as standout contributors in a hospital environment that otherwise can feel overwhelmed by demand. In neuro-specific and general care, there are also mentions of excellent support personnel, including someone identified as Ruben the Psychiatric Screener, who was described as especially helpful and supportive.

Yet, even as some patients marshal strong praise for individual caregivers and clinical excellence, a chorus of concerns runs through many other accounts. Several reviewers describe the facility as chronically understaffed, with nurses and doctors stretched thin to the breaking point. Long waits, delayed responses to call lights, and a perception that staff are too rushed to provide the level of attention a patient deserves become common themes. In one particularly stark report, a family describes a nurse who gave an injection with too much force, leaving the parent uneasy about the patient's comfort and safety. Other accounts describe floors that feel unclean or poorly maintained, with comments about dirty rooms or neglected cleanliness in certain areas. The juxtaposition of glowing departmental care in some stories and troubling lapses in others underscores a system struggling to balance volume and staffing with quality, consistent patient experience.

Policy adherence and professional conduct emerge as another strong source of concern. Several reviews point to protocols that feel uneven in practice. In one case, a staff member - named Jacquline, a tech on the second floor - reportedly ignored a strict mask policy that required all staff to enter a patient's room with a mask, thereby risking patient safety; when confronted, another staff member suggested the rule was optional, provoking a formal complaint and even the possibility of legal action. Comparably troubling are accounts of mental health evaluations where the screening process is described as dismissive or hostile. A patient encountering a screener named Nyesha reports feeling attacked: the screener allegedly berated the patient during an anxiety attack, labeled him as attention-seeking, and discharged him without coordinating with nurses or social workers involved in his care. Such narratives highlight the emotional intensity and vulnerability of psychiatric care pathways when the experience is shaped by harsh interpersonal dynamics rather than supportive guidance.

There are also criticisms that cut across clinical domains, touching on experience and environment. One reviewer conveys a sense of overall negligence, with claims that missteps in treatment contributed to preventable harm - citing a veteran as a trauma patient who did not receive medications and felt neglected, alongside general statements that the facility's atmosphere can be hostile or uncaring toward those most in need. Other voices emphasize the human cost of systemic strain, noting that overworked staff can be perceived as uncompassionate or distracted, even if there are within the same facility colleagues who display genuine dedication and empathy. A few reviewers describe the physical environment as unwelcoming or deteriorating, with rooms that feel rundown and equipment that is not always reliable, such as broken wheelchairs or missing armrests, which further complicate an already tense hospital experience.

There are also moments of contradictory sentiment that reflect the broader complexity of hospital care. Some observers acknowledge the quality of care in specific departments or for particular patients - praising the neuro team after a stroke or lauding the psychiatric screener for compassion - while still voicing deep concerns about overall staffing levels, policy adherence, and the consistency of daily care. A few reviews name other facilities in the region, suggesting that in some cases referral or transfer may be preferable to the local hospital for certain conditions, even as other individuals insist that Capital Health can provide excellent care when conditions permit and when staff members are able to give their full attention. One review even notes a contrast between a highly positive experience at Capital Health and a subsequent referral to a separate psychiatric hospital in Blackwood, suggesting that the patient's trajectory could improve in a different setting depending on the encounter and the specific needs involved.

Taken together, the reviews sketch a hospital landscape where excellence and compassion can shine through the cracks of systemic challenges. When the neuro team steps in during a stroke, or when a psychiatric screener offers support in a moment of crisis, patients and families feel seen, heard, and valued. At the same time, the everyday experience - waiting for care, receiving care from overburdened staff, and navigating inconsistent adherence to safety and procedural guidelines - can leave patients frustrated, anxious, or frightened. For anyone navigating this hospital network, a tempered outlook may be most practical: seek out the teams or individuals with demonstrated strengths, plan for potential delays, and advocate for clear communication and a safety-focused approach, especially in environments where the patient's needs are urgent and the stakes are high. The spectrum of experiences documented here - ranging from life-saving competence to deeply challenging care - serves as a cautionary, constructive reminder of the ongoing effort required to deliver consistently excellent, compassionate medical care in a high-demand setting.

This part of Trenton, New Jersey offers a range of amenities that cater to the needs of seniors. With numerous pharmacies located within a short distance, access to prescription medications and health supplies is convenient. In addition, there are several restaurants nearby providing diverse dining options, and transportation hubs such as Trenton Transit Center and Hamilton Station make it easy to get around the area. There are also reputable hospitals and healthcare providers in close proximity for any medical needs. Parks like Cadwalader Park and Mercer County Park offer opportunities for outdoor recreation and relaxation. Additionally, there are cafes for socializing and places of worship for spiritual nourishment. Overall, this part of Trenton provides a well-rounded environment for seniors looking to live comfortably in the community.

Pharmacies

• CVS Pharmacy (0.7 miles)
• CVS Pharmacy (1.1 miles)
• CVS Pharmacy (1.3 miles)
• Walgreens (1.4 miles)
• CVS Pharmacy (2 miles)
• Walmart Pharmacy (2 miles)
• Episcopo's Pharmacy (2 miles)

Restaurants

• Sonic Drive-In (0.9 miles)
• Rat's Restaurant (1.9 miles)
• Morrisville Tavern (3 miles)
• Taco Bell (3.6 miles)
• McDonald's (3.6 miles)
• Broad Street Diner (3.6 miles)
• Taco Bell (4.1 miles)

Transportation

• Trenton Transit Center (1.2 miles)
• Hamilton Station (2.9 miles)
• Trenton-Mercer Airport (TTN) (4.5 miles)
• NJT - Princeton Junction Station (8.7 miles)

Hospitals

• Mercer Family Health Center (1.4 miles)
• Trenton Psychiatric Hospital (2.9 miles)
• Capital Health Medical Center (6.3 miles)
• Frankford Hospital-Bucks County (7.1 miles)

Physicians

• Nottingham Medical Associates (1.5 miles)
• Delaware Valley Family Eye Care (3 miles)
• Pediatrics by Nights (3.5 miles)
• Princeton Eye and Ear (3.6 miles)
• Retina-Vitreous Center PA (3.6 miles)
• Delaware Valley Pediatric Associates (3.6 miles)
• Lawrenceville Dermatology (3.7 miles)

Parks

• Cadwalader Park (1.6 miles)
• Veteran's Park Hamilton (4.3 miles)
• Sharp's Lane Crestwood Park (4.4 miles)
• Delaware River Canal Tow Path (4.6 miles)
• Mercer County Park (6.1 miles)
• Washington Crossing Historic Park (7.6 miles)

Cafes

• Van Gogh Cafe (1.7 miles)
• Panera Bread (4.7 miles)
• Starbucks (4.8 miles)
• Starbucks (5.7 miles)
• Starbucks (6.4 miles)
• Starbucks (6.5 miles)
• Panera Bread (6.5 miles)

Places of Worship

• St Gregory the Great Roman Catholic Church (6 miles)
• Baps Shri Swaminarayan Mandir, New Jersey (9.3 miles)
• Princeton University Chapel (9.3 miles)