Preferred Care At Mercer in Ewing, NJ
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1201 Parkway Avenue, Ewing, NJ 08628
For more information about senior living options: (844) 490-3973
The staff at Preferred Care at Mercer are loving and caring. Therapy was very good and the staff were awesome. The service is outstanding and the care team helps patients regain strength. The front desk greets visitors warmly and the staff are friendly and accommodating. Preferred Care at Mercer is an excellent place for rehab with attentive staff. The facility is clean, well-maintained, and professional. The activities and entertainment keep residents engaged and cheerful. The nursing staff are outstanding and consistently responsive to needs. Residents feel at home because the staff are warm, kind, and dedicated.
The facility is described as a zero-star dump with a severe lack of professionalism, integrity, common sense, and decency. There are no supervisors on site, and the place is run like an animal house. The day shift is the worst, with staff lazy, chatting, and failing to change bed pans while patients roam the halls unsupervised. The facility is filthy and unkempt; hallways smell, rooms aren’t cleaned, supplies are disorganized, and patients can be locked in with no staff around. The care is dangerous and unfit for serious medical needs; concerns are ignored and follow-up is non-existent. The administrator is disengaged and shows no care for residents or families. The Director of Nursing is arrogant and out of date; the nursing staff are unprofessional, undertrained, and rude, with wound care mishandled. Some patients are left in soiled diapers for hours and meals are lousy or inconsistently delivered. The money charged is described as asinine for the quality of care.Preferred Care at Mercer in Ewing is best suited for seniors who are focused on rehabilitation after surgery or illness and who want a warm, hands-on therapy-driven environment. The community shines for residents who respond well to daily structure, active physical therapy, and a caregiving team that prioritizes progress in a setting that feels like a close-knit, supportive community. When everything clicks, the atmosphere becomes a genuine accelerant to recovery: optimistic, energetic staff, regular therapy sessions, and a schedule that keeps residents moving and engaged. This is not a distant, hospital-like setting; it’s a facility where therapists, nurses, and activities coordinators collaborate to help residents regain independence, then sustain it through daily routines, meals, and social engagement.
However, the fit is not universal. Families with loved ones who require high-acuity medical oversight, constant wound care, or relentless night monitoring should approach with caution. Several reviews describe night-time gaps, unresponsive aides, and even instances of residents being left unattended or in soiled conditions. The facility has had pointed criticisms of management and the director of nursing being out of step with current standards in some accounts. In other words, if safety-critical care, predictable responsiveness, and stringent cleanliness are non-negotiable, alternatives may be preferable until verified improvements are evident on a current tour.
On the upside, the strongest argument to choose Mercer is the rehabilitative focus and the people delivering it. Time and again the therapy teams are praised for effectiveness, patients regain strength, balance, and mobility, and families frequently speak of a noticeable difference after a stay. Nursing staff are repeatedly described as attentive and compassionate, with aides who genuinely engage residents and encourage participation in activities. The front-desk staff and supervisors often earn praise for professionalism and warmth, and the activities team, led by figures like Tonette in several accounts, helps residents stay connected, motivated, and entertained. Cleanliness and general upkeep are also cited in many reviews as reliable strengths, creating an environment that supports recovery and comfort.
That said, dissonant voices insist the experience can swing hard depending on who is on shift and which administrator is supervising on a given day. The most alarming posts describe neglect: long delays in basic care, refusal or postponement of bed transfers, and even mismanaged wound care that undermines recovery. Some long-running criticisms center on the sense that night coverage is insufficient, with residents left waiting for assistance or care when it is most needed. A subset of reviews also flag inconsistent meal quality and outright cleanliness lapses, which, in a setting focused on healing, cannot be dismissed. The reality, then, is a facility with both high-caliber care and troubling, episodic breakdowns that demand close oversight.
Pros can offset many cons when the right safeguards are in place. For families prioritizing therapy quality, personal attention, and an active, uplifting environment, Preferred Care at Mercer still offers a compelling proposition, provided current staff stability and administrative responsiveness are verified during a visit. Prospective residents should insist on speaking with the unit manager and the director of nursing, request recent quality improvement data, and observe night operations to gauge real-time responsiveness. It makes sense to tour with a list of questions about wound care protocols, fall prevention, pain management, and how daily care plans are updated when a resident’s needs shift. If these safeguards are not solid, consider alternatives with more consistent oversight.
In sum, Preferred Care at Mercer is a practical, capable choice for rehab-focused seniors who prize an engaged caregiving culture and strong therapy. It is not a one-size-fits-all facility; it rewards families who conduct due diligence, tour, and interrogate the care framework before committing. For those with significant medical complexity or a priority on night-to-night certainty, other options should be weighed seriously. With the right oversight, this community can deliver meaningful recovery, restoration of independence, and a friendly, hopeful atmosphere that makes the journey toward better days both doable and tolerable.
100 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Trenton-Mercer County (1 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Preferred Care At Mercer is an assisted living community located in Ewing, NJ. Our community offers a range of amenities and care services to ensure the comfort and well-being of our residents.
Our residents can enjoy the convenience of an on-site beauty salon, where they can receive haircuts, styling, and other beauty treatments. They can also relax and unwind in their fully furnished apartments while enjoying cable or satellite TV. For those who wish to stay active, we have a fitness room with various exercise equipment.
At Preferred Care At Mercer, we understand the importance of social interaction and engagement. That's why we offer a variety of communal spaces such as a gaming room, small library, and outdoor garden where residents can come together for activities or simply enjoy some quiet time. Our dining room provides restaurant-style dining with delicious meals prepared by our skilled kitchen staff. Special dietary restrictions are accommodated to ensure each resident's individual needs are met.
We strive to provide exceptional care services to our residents. Our 24-hour call system ensures that help is always available when needed, and 24-hour supervision offers peace of mind to both residents and their families. Our caring staff is trained in assisting with activities of daily living such as bathing, dressing, and transfers. Medication management is provided to ensure that medications are taken correctly.
We also prioritize mental wellness through our mental wellness program, which includes various activities and therapies designed to promote cognitive health and emotional well-being. Transportation arrangements are available for both non-medical purposes as well as transportation to doctors' appointments.
In addition to our community amenities and care services, Preferred Care At Mercer benefits from its location in Ewing, NJ. With nearby cafes, parks, pharmacies, physicians' offices, restaurants, hospitals, and transportation options readily accessible within the area.
Overall, Preferred Care At Mercer offers a comfortable and supportive environment for seniors seeking assisted living services in Ewing, NJ. We strive to create a home-like atmosphere where residents can lead fulfilling lives while receiving the care and support they need.
Preferred Care At Mercer is located at 1201 Parkway Avenue, Ewing, NJ 08628 in Mercer County, New Jersey
Preferred Care At Mercer on seniors.fyi includes 8 photos including images showing interior, building, nursing home, kitchen, landscaping, architecture, decor, exterior, and more.
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