Overall Review of The Senior Company - Bergen, NJ
differentiator
3 reviews mention this
Around-the-clock and live-in support
Families describe getting caregivers for extended coverage during recovery and end-of-life periods.
Several reviews mention getting help quickly for higher-need stretches, including 24-hour or 24/7 coverage. Residents’ caregivers are described as showing up on short notice and continuing support through difficult transitions, including after hospitalization or rehab. A few families also describe live-in care as part of how they managed recovery at home.
common
2 reviews mention this
Communication is described as fast
Residents and families frequently mention timely responses and clear coordination from the team.
A number of reviewers emphasize fast replies and organized follow-through when they had questions or requests. Some specifically describe prompt responses to scheduling needs and quick action during urgent moments. Several caregivers are also portrayed as keeping families updated as care plans changed.
common
2 reviews mention this
Caregivers are repeatedly praised
Care teams and individual aides are described as kind, attentive, and genuinely invested.
Multiple reviews highlight that assigned aides provide more than basic help, with attention to comfort, safety, and day-to-day needs. Families also describe caregivers as compassionate and patient, especially when clients were anxious or had complex needs. In these accounts, the people delivering care are a major reason families felt at ease.
caveat
2 reviews mention this
Cost concerns and pushback
A small number of reviews raise concerns about affordability and sales pressure.
Two reviews are negative and point to dissatisfaction around affordability, including one reviewer describing an attempt to upsell full-time care they couldn’t afford. Another negative review is brief and doesn’t explain the issue, but it still flags a poor experience. If you’re comparing options, it may help to clarify care scope and expected costs up front.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Nearby Places of Interest
This part of Totowa, New Jersey offers convenient access to essential amenities for seniors looking for a comfortable and well-connected neighborhood. With multiple pharmacies such as CVS and Walgreens within close proximity, residents have easy access to medication and health supplies. Additionally, there are a variety of cafes like Panera Bread and Starbucks nearby for social gatherings or a quick bite to eat. The area boasts several parks including the scenic Paterson Great Falls National Historical Park, providing ample opportunities for outdoor relaxation and recreation. A range of dining options from fast food chains to local eateries cater to diverse culinary preferences. For healthcare needs, hospitals like St Joseph's Regional Medical Center are easily accessible, along with various medical practices specializing in different areas. Places of worship offer spiritual nourishment and community connections, while transportation options like NJ Transit stations ensure ease of travel around the area. Overall, this part of Totowa provides a well-rounded and convenient environment for seniors seeking a vibrant yet peaceful place to call home.
Pharmacies
- CVS Pharmacy (0.9 miles)
- Walgreens (1.4 miles)
- Walgreens (1.8 miles)
- Walgreens (1.9 miles)
- CVS Pharmacy (2.5 miles)
- CVS Pharmacy (3.9 miles)
- Walgreens (4.3 miles)
Cafes
- Panera Bread (2 miles)
- Starbucks (3 miles)
- Starbucks (4.4 miles)
- Paper Plane Coffee Co. (5.9 miles)
- Starbucks (6.6 miles)
- Starbucks (7.1 miles)
- Starbucks (7.7 miles)
Parks
- Paterson Great Falls National Historical Park (2.2 miles)
- Anderson Park (4.3 miles)
- Edgemont Memorial Park (5 miles)
- Rutherford Memorial Park (6.6 miles)
- Saddle River County Park (7.1 miles)
- Saddle River County Park - Dunkerhook Area (7.1 miles)
- Degnan Memorial Park (7.2 miles)
Restaurants
- Yard House (2.3 miles)
- Bagel O's (2.7 miles)
- Jose Tejas (2.8 miles)
- Burger King (3.1 miles)
- La Ziza (3.9 miles)
- Applegate Farm (4 miles)
- Maggies Town Tavern (4.2 miles)
Theaters
- Cinemark (2.5 miles)
- AMC Clifton Commons 16 (6.5 miles)
- Dreamscape at AMC Garden State Plaza (7.5 miles)
Hospitals
- St Joseph's Regional Medical Center (2.8 miles)
- Chilton Memorial Hospital (6.2 miles)
Physicians
- Retina Associates of New Jersey PA (2.9 miles)
- Paterson Community Health Center (2.9 miles)
- Christian Health Care Center () (6 miles)
- Summit Medical Group (6 miles)
- Women First Health Center (6.9 miles)
- Changebridge Medical Associates (7.7 miles)
- Care Station Medical Group (7.8 miles)
Places of Worship
- Immaculate Heart Of Mary School (3.7 miles)
- Clifton Blue Mosque (4.2 miles)
- Bais Torah U'tefilah (5.8 miles)
- Ahavas Israel (6 miles)
- Hawthorne Gospel Church (6 miles)
- Community Church Of Glen Rock (6.4 miles)
- All Saints Episcopal Church (6.6 miles)
Transportation
- NJT - Hawthorne Station (4.5 miles)
- NJT - Watchung Station (5.1 miles)
Newark International (15 miles away)
Convenient location near healthcare, dining, parks, and transit.
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