Comfort Keepers - Montclair

Pros

• Comfort Keepers does a good job of matching the care giver with the patient.
• Our family has found Comfort Keepers to be very responsive to my mother's changing needs.
• They made a solid effort to find the right match for my dad, which was difficult.
• We are appreciate, and are so very grateful for the loving care that my Mom receives from Comfort Keepers.
• The staff have always been understanding and kind in their efforts to provide my 93 year old Mom with a home that she loves!
• The caregiver we had for my mom was able to assist her in her home.
• Overall we are satisfied with this home care agency.
• This agency is professional and did a good job trying to help accommodate our needs with no negativity.
• My mom is very happy with the 24 hour personal care she receives from Comfort Keepers.
• The staff at the office are very nice and easy to work with, they answer my questions and concerns.

Cons

• "Comfort Keepers is very unprofessional."
• "The aid was often late to our appointment or would cancel last minute."
• "The aid did not motivate my mother to improve on her skills at all and fell asleep on the job multiple times."
• "I did not feel comfortable leaving my mother alone with this company and would not recommend them."
• "Sometimes the office staff can be a little technical in their demeanor."
• "The meeting went good and we picked out a caretaker, but the caretaker and my mom were not compatible."

Review

Comfort Keepers is a home care agency that specializes in matching caregivers with patients. According to one reviewer, the agency did an excellent job of finding two caregivers that her difficult mother really liked. This shows that Comfort Keepers takes the time to understand the needs and preferences of their clients in order to provide them with the best possible care.

Another family praised Comfort Keepers for being responsive to their mother's changing needs. They found the communication with the office and caregivers to be easy and professional, and appreciated that they always adhered to the approved schedule. The family was pleased with the level of care provided by each caregiver, as they were respectful and caring towards their mother.

In a difficult situation where it was challenging to find the right match, Comfort Keepers made a solid effort until they found an aide whom their client loved. This dedication illustrates their commitment to ensuring that both clients and caregivers are comfortable working together.

One reviewer expressed immense gratitude for the loving care their 93-year-old mother receives from Comfort Keepers. They commended the understanding and kindness displayed by the staff in their efforts to provide a home environment that their mother loves. With such positive feedback, this reviewer highly recommends Comfort Keepers for anyone seeking peace of mind when caring for a loved one.

However, not all experiences were positive. One individual had a negative encounter with Comfort Keepers, claiming that they were unprofessional and unreliable. The agency provided inconsistent coverage when a caregiver had temporary family issues, which led to frustration and inconvenience for the family. Additionally, rude behavior from certain staff members further compounded this negative experience.

Despite some negative reviews, there are still individuals who found value in Comfort Keepers' services. One reviewer mentioned how their caregiver assisted their mother at home until they unfortunately got into an accident. However, Comfort Keepers promptly found another caregiver who could provide similar care, demonstrating their commitment to ensuring continuity of service.

Another reviewer expressed disappointment with the service they received from Comfort Keepers. They cited issues with tardiness and last-minute cancellations from their assigned caregiver, as well as a lack of motivation to help their loved one improve. These concerns led to a lack of trust in leaving their mother alone with Comfort Keepers.

In conclusion, Comfort Keepers has garnered both positive and negative reviews. While some individuals have had excellent experiences with attentive and professional caregivers, others have faced challenges such as unprofessional behavior or inconsistent care. It is important for potential clients to carefully consider these reviews before deciding whether or not to engage the services of Comfort Keepers.

This part of Montclair, New Jersey is a diverse and well-connected community that offers a range of amenities for seniors. With multiple medical facilities nearby, including Summit Medical Group and Care Station Medical Group, residents have easy access to healthcare services. There are also various dining options such as Faubourg, Egan & Sons, and Mercado Cafe & Kitchen, catering to different tastes. Additionally, there are several pharmacies in close proximity for convenient medication management. For recreational activities, residents can enjoy the green spaces of parks like Edgemont Memorial Park and Eagle Rock Reservation. Nearby transportation options like NJT stations and Path stations provide easy access to surrounding areas. Overall, this area boasts a convenient location with essential services and amenities for comfortable senior living.

Physicians

• Summit Medical Group (0.2 miles)
• Women First Health Center (2.3 miles)
• Care Station Medical Group (2.4 miles)
• Summit Medical Group (2.7 miles)
• Summit Medical Group (6 miles)
• Retina Associates of New Jersey PA (7.9 miles)
• Paterson Community Health Center (8 miles)

Restaurants

• Faubourg (0.2 miles)
• Egan & Sons (0.4 miles)
• McDonald's (1.4 miles)
• Mayfair Farms Banquet Facilities (1.8 miles)
• Mercado Cafe & Kitchen (2 miles)
• Applegate Farm (2.6 miles)
• Taco Bell (2.8 miles)

Cafes

• Paper Plane Coffee Co. (0.3 miles)
• Starbucks (1.9 miles)
• Panera Bread (2.5 miles)
• Starbucks (4.4 miles)
• Panera Bread (5.6 miles)
• True Salvage Cafe (6.2 miles)
• Starbucks (6.5 miles)

Pharmacies

• CVS Pharmacy (0.5 miles)
• CVS Pharmacy (1.8 miles)
• CVS Pharmacy (1.9 miles)
• CVS Pharmacy (2.1 miles)
• CVS Pharmacy (2.4 miles)
• CVS Pharmacy (2.6 miles)
• CVS Pharmacy (3.6 miles)

Parks

• Edgemont Memorial Park (1.2 miles)
• Eagle Rock Reservation (1.5 miles)
• South Mountain Reservation (1.6 miles)
• Anderson Park (2 miles)
• Degnan Memorial Park (2.5 miles)
• Orange Park Nj (4 miles)
• Rutherford Memorial Park (5.5 miles)

Transportation

• NJT - Watchung Station (1.3 miles)
• NJT - Brick Church Station (3.3 miles)
• East Orange Station (3.6 miles)
• Harrison Path Station (6 miles)
• Newark Penn Station (6.1 miles)
• NJT - Maplewood Station (6.4 miles)
• NJT - Millburn Station (7.6 miles)

Theaters

• AMC Clifton Commons 16 (4.2 miles)
• Cinemark (5.7 miles)

Places of Worship

• Ahavas Israel (5.1 miles)
• Bais Torah U'tefilah (5.3 miles)
• Clifton Blue Mosque (5.6 miles)
• Morrow Memorial United Methodist Church (6.6 miles)

Hospitals

• Saint Barnabas Medical Center (5.7 miles)
• St Joseph's Regional Medical Center (6.7 miles)