Montclair Care Center in Montclair, NJ
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Information last verified:
111-115 Gates Avenue, Montclair, NJ 07042
For more information about senior living options: (844) 490-3973
The staff at Gates Manor are absolutely wonderful and kind. The nurses and staff are loving and supportive. They kept the resident clean, repositioned, and generally comfortable. The Montclair Care Center offers five-star physical therapy; Kurt and Jay are excellent. The staff on multiple shifts are awesome and take good care of residents. The Montclair Care Center is unbelievably caring and responsive. The front desk staff always welcomes visitors with a smile. The facility is very clean, bright, and family-oriented with friendly, caring staff. The care team is dedicated, patient, and committed to patients’ wellbeing. Glory, the head of nursing, is regarded as the best and easy to talk to. The administration puts patients first and communicates well. The staff feel like one big family; the environment is warm and welcoming.
The staff were inattentive and abusive, including inappropriate use of medications. A male nurse yelled at the reviewer’s mother over the phone and pressured for a transfer, which was abusive. The facility demonstrated a shocking lack of compassion, professionalism, and basic decency. The staff were understaffed, with aides disappearing and help unavailable unless a nurse was present. There were serious safety concerns, including a fall, unexplained bruises, and a wound that remained uncleaned for days. Medication management was mishandled, including fentanyl patches not replaced or used improperly. The kitchen and dining areas were dirty, with reports of roaches and rats and poor food quality. Rooms and common areas were dirty or in disrepair, with broken furniture and even a cockroach in a cabinet. Discharge planning and communication were poor, with social work unavailable and inquiries met with frustration. Several reviewers warn others to stay away and not to place a family member there.Montclair Care Center is best suited for families seeking a warm, hands-on caregiving culture where residents are treated like members of a close-knit community. The prevailing thread in most reviews is a staff that cares deeply, with nurses and CNAs described as compassionate, patient, and responsive. Physical therapy is repeatedly highlighted as a standout, with specific praise for therapists like Kurt and Jay who helped residents make meaningful progress. The facility’s atmosphere is routinely cited as clean, welcoming, and family-oriented, aided by involved recreation programming and front-desk warmth. For post-hospital rehab or subacute recovery where personal attention and a homey feel matter, Montclair Care Center often delivers the right mix of compassion and competence. When families want a place that feels like a “team caring for your loved one,” this is a common and persuasive alignment.
That said, this community is not for everyone, and alternatives should be part of the due diligence. Several reviews flag persistent concerns about staffing consistency and timely assistance, especially on the evenings or nights when caregiving tasks must be prioritized across many residents. Some families report that aides can seem to disappear, requiring repeated calls to obtain help, and that not every shift delivers the same level of attentiveness. For a resident who requires constant, highly reliable supervision or meticulous medication management, these staffing gaps can become significant risk factors. Additionally, a subset of reviews describe administrative and discharge-planning frustrations, with mixed experiences regarding how smoothly transitions are arranged and communicated to families.
The strongest pros, genuine kindness from frontline staff, a reforming sense of ownership among many nurses and aides, and a clean, inviting environment, partially offset the more variable operational gaps. The upshot is clear: when the care team is aligned and adequately staffed, residents receive attentive daily support, proactive management of pain and mobility, and meaningful social engagement. Families repeatedly commend specific nurses and aides by name, and praise the director of nursing and other leaders for being accessible and responsive. The combination of personable care and concrete rehab progress can translate into real quality of life improvements for patients who respond well to a team-based care approach. In short, the upside is substantial for residents who benefit from visible, personal attention and consistent therapeutic momentum.
However, the cons in the reviews cannot be dismissed. Reports of under-staffing, inconsistent response times to call bells, and maintenance issues in rooms point to variables that can derail a resident’s day-to-day experience. Nutrition and dining are another recurring theme; some residents find the menu lacks variety or appeal, which can blunt appetite during recovery and slow progress. The physical environment has also drawn critiques, with mentions of aging décor, paint, or cleanliness concerns in certain areas that undermine the overall sense of well-being. On the most troubling end of the spectrum are stories of neglect, medication mismanagement, and alleged verbal or emotional abuse from night staff in rare cases. These outlier accounts understandably raise red flags for families evaluating safety, accountability, and a culture of proactive care.
For families weighing a decision, Montclair Care Center offers a compelling combination of warmth, responsive nursing care, and solid rehab potential, especially if a loved one thrives in a supportive, socially engaged setting. To make that fit as strong as possible, prospective families should probe the facility with a practical, risk-aware mindset. Schedule a thorough in-person tour and ask to meet the head of nursing, the DON, and the direct care teams on multiple shifts. Inquire about staffing ratios, the average response time to call bells, and the process for medication administration and review. Taste-test the dining experience and review the menu options, along with the availability of therapeutic diets or alternative meals. Request recent discharge-planning procedures and a dedicated family liaison to streamline communications, especially for out-of-town caregivers.
Ultimately, Montclair Care Center can be an excellent home for a resident who will benefit from a heartfelt caregiver culture and robust rehabilitation services, provided that families conduct careful diligence and set clear expectations. The facility’s best-case picture, a clean, cheerful environment with compassionate staff and meaningful rehab milestones, is real and repeatedly affirmed by many families. Yet the spectrum of experiences in the reviews makes it essential to guard against complacency: insist on seeing consistent staffing on the floor, verify that medication and safety protocols are current and well-documented, and demand transparent, proactive communication about any concerns or incident history. For a loved one with significant dementia, complex behavioral needs, or a history of medication sensitivities, exploration of alternative options with stronger, demonstrably stable oversight may be prudent.
In the end, Montclair Care Center remains a practical, often strong option for post-acute recovery and ongoing care when the family prioritizes a warm, neighborly atmosphere and diligent rehabilitation. It is not a one-size-fits-all solution, and its appeal hinges on consistently reliable staffing, transparent operations, and careful monitoring of care quality day-to-day. Families prepared to ask hard questions, visit multiple times, and verify staff credibility will be well-positioned to determine whether this community can deliver the dependable, compassionate support a loved one deserves. If not, the field includes other facilities with steadier staffing, stronger medication practices, and fewer red flags, worth evaluating to protect the safety and well-being of a vulnerable family member.
64 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Newark International (8 miles away) LaGuardia (18 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Montclair Care Center in Montclair, NJ is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
Amenities at Montclair Care Center include a beauty salon for residents to enjoy pampering and grooming services, as well as cable or satellite TV in each room for entertainment. The community also provides community-operated transportation for residents to easily access nearby destinations such as shopping centers or recreational facilities. A computer center is available for residents to stay connected with their loved ones or engage in online activities.
The dining room at Montclair Care Center offers restaurant-style dining where residents can enjoy delicious meals prepared by professional chefs. Additionally, there is a fitness room equipped with exercise equipment to encourage physical activity and maintain a healthy lifestyle. The gaming room provides opportunities for socialization and entertainment, while the small library offers relaxing reading spaces.
Residents have access to move-in coordination services to ensure a smooth transition into the community. Outdoor spaces such as gardens provide serene environments for relaxation or outdoor activities. Each resident has their own private bathroom for added convenience and privacy. Housekeeping services are provided to maintain cleanliness and tidiness within the living areas.
Montclair Care Center also offers non-medical transportation arrangements, making it easy for residents to attend doctor's appointments or other off-site activities. A wellness center is available for individuals seeking additional support in maintaining their mental and physical well-being.
For connectivity needs, Wi-Fi/high-speed internet is accessible throughout the community.
Care services at Montclair Care Center include 24-hour call system and supervision to ensure round-the-clock assistance if needed. Staff members provide assistance with daily living activities such as bathing, dressing, and transfers. Special dietary restrictions are accommodated in meal preparation and service, including diabetes diets.
An array of activities are offered at Montclair Care Center, including fitness programs tailored to individual needs, planned day trips for recreation, and resident-run activities for socialization and engagement. Daily activities are scheduled to keep residents active and entertained.
With convenient proximity to various amenities, Montclair Care Center is surrounded by 4 cafes, 6 parks, 14 pharmacies, 4 physicians' offices, 13 restaurants, and 3 transportation options nearby.
In summary, Montclair Care Center offers a luxurious assisted living community with an abundance of amenities and care services designed to cater to the unique needs of each resident, promoting wellness, socialization, and a comfortable lifestyle.
Montclair Care Center is located at 111-115 Gates Avenue, Montclair, NJ 07042 in Essex County, New Jersey
Montclair Care Center on seniors.fyi includes 9 photos including images showing interior, landscaping, building, entrance, brick, lobby, waiting area, living room, and more.
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Interior
Decor
Living Room
Building
Bedroom
Trees
Landscaping
Lighting
Lobby
