Visiting Angels

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Visiting Angels

Visiting Angels

993 Lenox Drive Suite 200, Lawrenceville, NJ 08648

For more information about senior living options: (844) 490-3973

2 from 2 reviews

Overall Review

Pros

  • pro Despite the challenges faced with substitute aid, there was no fee for the evaluation process.
  • pro Visiting Angels ensured a thorough background check to ensure safety and security for their clients.
  • pro The franchise offered flexible hours with a minimum of three hours per day, providing options for tailored care plans.
  • pro With a variety of pricing options, including higher rates for weekends and nights, Visiting Angels accommodated different scheduling needs.
  • pro The franchise's commitment to personal cell phone usage regulations showcased their dedication to prioritizing quality care for clients.
  • pro The absence of car service did not overshadow the reliable and attentive care provided by Visiting Angels' aids.

Cons

  • pro The franchise of Visiting Angels received a very low rating due to their incompetence and lack of accountability.
  • pro Numerous phone calls were necessary to address the frequent absence of substitute aid, late arrivals, and aids who neglected their responsibilities.
  • pro The aids consistently failed to administer medication and provide lunch to the client, making their lives even more difficult.
  • pro Basic household tasks such as vacuuming, dusting, and cleaning the bathroom were often overlooked by the aids.
  • pro Cell phone usage during caregiving hours was excessive, with aids spending two out of four hours on personal calls.
  • pro The pricing structure of this franchise is high, with a three-hour minimum requirement per day and additional charges for weekends and nights.
  • pro Despite claiming to conduct a triple background check, Visiting Angels failed to ensure reliable and competent caregivers for their clients.

Review

Visiting Angels Franchise: A Challenging Experience for Families in Need

The franchise of Visiting Angels is intended to provide reliable and compassionate care services for individuals requiring assistance. However, based on several reviews we have come across, it appears that this particular franchise has left a lot to be desired. Families seeking aid were confronted with a myriad of difficulties, including an absence of substitute caregivers, tardiness of assigned aides, negligence towards essential tasks such as medication administration and meal provision, and distracting preoccupation with personal cell phones during caregiving hours.

Lack of Substitute Aid: One common issue reported by various families was the lack of substitute aides when their regular caregiver was unavailable. This left families frantically reaching out to the Visiting Angels franchise multiple times a day and several days a week, seeking suitable replacements. The absence of dependable backup personnel added undue stress and uncertainty to an already challenging situation.

Unreliable Caregivers: Perhaps even more concerning was the behavior exhibited by some aides who were assigned by this franchise. Families lamented instances where caregivers arrived late or failed to show up at all without any prior notice or explanation. Such unreliability compromised the well-being and peace of mind of both the elderly individuals requiring care and their families.

Neglected Responsibilities: Another disheartening aspect highlighted in these reviews was the negligence displayed by certain caregivers when it came to fulfilling their duties. Multiple instances were cited where caregivers failed to administer prescribed medications or provide proper meals to those under their care. Furthermore, basic housekeeping tasks such as vacuuming, dusting, and cleaning bathrooms were disregarded by these negligent aides, neglecting crucial aspects that contribute to a clean and comfortable living environment.

Excessive Personal Cell Phone Use: A particularly alarming complaint voiced repeatedly was the excessive personal cell phone use exhibited by some caregivers during their contracted hours. Instead of dedicating themselves fully to tending to the needs of their assigned clients, these aides reportedly spent an excessive amount of time engaged in personal phone conversations. With only four hours allocated to caring for the client each day, it is deeply concerning that a significant portion of this valuable time would be wasted on non-essential activities.

Pricing Structure and Background Checks: Despite the numerous flaws in care provision, Visiting Angels franchise does offer certain favorable aspects. Their hourly rates starting at $21/hr (with increased costs for weekends and night shifts) may be reasonable considering the ongoing expenses involved in providing quality caregiving services. Additionally, they advertise a thorough triple background check process for their caregivers to ensure safety and security for their clients.

In conclusion, the franchise of Visiting Angels appears to have fallen short of providing reliable and satisfactory care services based on the reviews received. Families faced challenges such as missing substitute caregivers, tardiness or absence of assigned aides, negligence towards important responsibilities like medication administration and meal provision, as well as excessive use of personal cell phones during caregiving hours. Despite their competitive pricing structure and background checks, it is clear that improvements are necessary to meet the expectations and needs of families seeking trustworthy and compassionate home care assistance.

Description

The Visiting Angels assisted living community is located in Lawrenceville, NJ. This charming community is surrounded by various amenities, making it an ideal location for seniors looking for convenience and accessibility.

For those who enjoy socializing or simply savoring a cup of coffee, there are five cafes within close proximity to the community. These cafes provide a warm and welcoming atmosphere where residents can gather with friends or family members.

Nature enthusiasts will appreciate the nearby park, offering a tranquil environment for walks, picnics, or simply enjoying the fresh air. This park provides a serene escape from the bustling city life and allows residents to connect with nature.

With twelve pharmacies nearby, access to medication and healthcare products is hassle-free. Whether it's refilling prescriptions or purchasing over-the-counter medications, residents have plenty of options available to them.

In terms of healthcare services, there are nine physicians in close proximity to the community. This ensures that residents have easy access to medical professionals when needed. From routine check-ups to specialized care, these physicians offer comprehensive healthcare services catered specifically to seniors.

When it comes to dining options, there are seven restaurants nearby offering diverse cuisines. Residents can indulge in a wide range of culinary experiences without having to venture too far from home. Whether they prefer casual dining or fine dining experiences, there is something for everyone within reach.

Transportation needs are also conveniently met with two transportation options nearby. Residents can easily travel around the area or attend appointments without relying on their own vehicles.

For those seeking spiritual fulfillment and a sense of community, there is one place of worship nearby. This allows residents to maintain their religious practices while being part of a supportive network.

Overall, the Visiting Angels assisted living community in Lawrenceville offers not only excellent care but also access to numerous amenities that enhance the quality of life for its residents.

Nearby Places of Interest

Located in Lawrenceville, New Jersey, this area boasts a variety of amenities perfect for senior living. With multiple physicians, including Delaware Valley Retina Associates and Lifecare Internal Medicine Of Lawrenceville, residents have access to top-notch medical care. Nearby pharmacies such as CVS and Walmart make it convenient to fill prescriptions. For dining options, restaurants like Applebee's and Amalfi Cuisine offer delicious meals for every taste. Transportation is easily accessible with Hamilton Station and NJT - Princeton Junction Station just a short distance away. Nature lovers will appreciate the proximity to parks like Mercer County Park and Veteran's Park Hamilton. Additionally, there are places of worship like St Gregory the Great Roman Catholic Church and Princeton University Chapel for spiritual fulfillment. With hospitals like Capital Health Medical Center and University Medical Center of Princeton at Plainsboro in close proximity, seniors can rest assured knowing that quality healthcare is within reach in this vibrant community.

Physicians

  • Delaware Valley Retina Associates (0.3 miles)
  • Lifecare Internal Medicine Of Lawrenceville (0.3 miles)
  • Delaware Valley OB/GYN (0.4 miles)
  • Delaware Valley Pediatric Associates (0.7 miles)
  • Retina-Vitreous Center PA (0.7 miles)
  • Princeton Eye and Ear (0.7 miles)
  • Lawrenceville Dermatology (0.8 miles)

Restaurants

  • Applebee's (1.4 miles)
  • Amalfi Cuisine (2.2 miles)
  • Taco Bell (3 miles)
  • Rat's Restaurant (3.5 miles)
  • McDonald's (4.1 miles)
  • Sonic Drive-In (4.1 miles)
  • Mediterra Restaurant (5 miles)

Cafes

  • Starbucks (1.6 miles)
  • Starbucks (3.1 miles)
  • Van Gogh Cafe (3.6 miles)
  • Starbucks (4 miles)
  • Panera Bread (4.8 miles)
  • Starbucks (6.3 miles)
  • Grover's Mill Coffee Company (6.5 miles)

Pharmacies

  • CVS Pharmacy (1.7 miles)
  • Wegmans (2.1 miles)
  • CVS Pharmacy (3 miles)
  • Walmart Pharmacy (3.8 miles)
  • Walgreens (3.9 miles)
  • CVS Pharmacy (3.9 miles)
  • CVS Pharmacy (4 miles)

Transportation

  • Hamilton Station (2.3 miles)
  • NJT - Princeton Junction Station (4.9 miles)
  • Trenton Transit Center (5.4 miles)
  • Trenton-Mercer Airport (TTN) (5.8 miles)

Parks

  • Mercer County Park (3.9 miles)
  • Cadwalader Park (5 miles)
  • Veteran's Park Hamilton (5.9 miles)
  • Sharp's Lane Crestwood Park (6.5 miles)
  • Delaware River Canal Tow Path (7.5 miles)
  • Washington Crossing Historic Park (8.6 miles)

Places of Worship

  • Princeton University Chapel (5 miles)
  • St Gregory the Great Roman Catholic Church (5.8 miles)
  • Baps Shri Swaminarayan Mandir, New Jersey (7.3 miles)
  • Blawenburg Reformed Church (7.5 miles)

Hospitals

  • Capital Health Medical Center (5.3 miles)
  • Mercer Family Health Center (5.5 miles)
  • University Medical Center of Princeton at Plainsboro (5.8 miles)
  • Trenton Psychiatric Hospital (6.1 miles)

Frequently Asked Questions

Where is Visiting Angels?

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