One Bishops Drive, Trenton, NJ 08648
For more information about senior living options: (844) 490-3973
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The facility is very clean. The staff are wonderful. The facility is very beautiful.
Since the takeover, the facility has experienced a steady, rapid decline and descent into chaos. It is severely understaffed in every area, with most of the decent staff gone and only a few hanging on. The remaining staff are often rude, snarky, and ignore questions and requests from families. The patient is not receiving adequate care and appears to be fading rather than rehabilitated, sometimes medicated and left alone in hallways. Family members report no one answering concerns or returning calls from the social worker or administration. Hygiene in residents' rooms can be horrific at times, with delays in needed appointments and caregiving tasks. Administrative and medication-management issues persist, including Medicaid retroactive delays, Medicare B delays, and lack of communication about medication changes.A patchwork of experiences emerges from the reviews, painting a picture of a facility that elicits fiercely divided opinions. On one end, there are strong expressions of disappointment and alarm tied to significant changes under new management. A reviewer who rated things as -5 describes a once acceptable situation that deteriorated rapidly after a takeover. The sense is that the move to a new company triggered a downward spiral, turning what was "acceptable (not great)" into a continuing, rapid decline that feels like a continual breakdown rather than gradual improvement. The writer emphasizes a perception of severe understaffing across the campus, with most of the "decent" staff gone and only a small number still hanging on. The result, in their view, is subpar care for residents, a troubling lack of empathy, and a sense that the staff who remain are doing all they can to cope in a system that has abandoned them. There is a strong moral critique embedded in this account: staff members who remain are questioned about their motivations and whether they would want their own loved ones treated this way. The reviewer also notes a near-total collapse of housekeeping and maintenance, and, lamenting the lacks and constraints, they confess that they have no control over where their mom is placed and would relocate her in a heartbeat if given the choice. This perspective closes with a crisp statement about the broader context: the country's eldercare and healthcare systems are failing people at their most vulnerable times.
Yet the picture is not uniformly bleak. Another voice condenses a different experience with a succinct but positive verdict: the facility can be very clean and staffed by wonderful people. In this view, professionalism, cleanliness, and a pleasant aesthetic - callouts to a "very clean" environment and "professional staff; clean; nicely decorated; very beautiful" - suggest that when things click, the facility can meet expectations and offer a supportive environment. This contrast - between experiences of neglect and aggression on one hand and cleanliness and courteous competence on the other - highlights how varied the experience can be within the same place, possibly reflecting shifts between units, time of day, or different staff teams.
Against the backdrop of cleanliness and pleasant appearances, a detailed, emotionally charged account chronicles a family member's decline and the sense that care is not meeting needs. The reviewer writes that their relative is not getting the care required, describing staff as rude, snarky, and unresponsive to questions and requests. Repeated attempts to contact both the social worker and administration have gone unanswered over the course of six weeks, amplifying a sense of helplessness and frustration. The patient is portrayed as fading rather than rehabilitating, with an impression that he is medicated and left alone in a hallway when visited. This account emphasizes a lack of communication and transparency - no one willing to address concerns, no timely responses, and a sense that important conversations about care are not being heard.
Care quality concerns intensify as the reviewer details hygiene issues and basic care gaps. The patient's room hygiene is described as horrific at times, and basic questions - such as where specific pieces of equipment like leg lifts are, or whether he will receive necessary eye or dental care - are met with silence or indifference. The reviewer details a chain of neglected appointments (an eye doctor, a denture repair), and disorganized medical follow-through (a stroke history, vision issues, and a pending neurologist appointment that has not occurred). Financial paperwork also compounds distress: Medicaid retroactive processing and Medicare B enrollment are cited as lagging, with ongoing difficulties in getting timely medication lists or updates from nurses who are allegedly too busy to respond. The tone becomes increasingly accusatory, culminating in explicit claims that the staff are unprofessional and rude, and that the facility is failing to honor essential duties to inform and protect a vulnerable resident.
A separate, dated fragment - "01/12/2024 No answer!!!! No return calls as requested!" - reads like a stark, concrete example of the communication breakdown that threads through the negative experiences. It serves to underscore a persistent pattern: when questions are asked or concerns raised, the response is delayed, inadequate, or nonexistent. The repetition of this theme - requests to speak with a nurse or to obtain a list of medications going unanswered - reverberates with a sense of systemic under-communication and staff burnout. The personal impact is palpable: the patient's care trajectory appears uncertain, and family members feel compelled to chase information rather than receive it proactively.
Taken together, the reviews sketch a landscape of extremes. On one side is a narrative of severe staffing shortages, turnover, and a perceived decline in the quality of care, with alarming implications for patient safety and dignity. The sense of being unable to influence placement decisions, combined with the impression that front-line staff are overwhelmed, feeds a broader critique of the eldercare system and its ability to safeguard those who are most vulnerable. On the other side lies a contrasting experience of a clean facility with professional, attentive staff and an environment that can feel supportive and well-run under the right conditions. This dichotomy suggests that the facility's performance may be highly variable - potentially dependent on staffing levels, shifts, administrative practices, and specific care teams.
Ultimately, the collection of reviews highlights the complexity of managing and assessing eldercare in a large facility. The positive notes about cleanliness and professional demeanor remind us that good care is possible and observable in certain moments and sectors. The negative, urgent accounts of understaffing, poor communication, alleged medication issues, and perceived neglect serve as a powerful reminder of how quickly a resident's experience can deteriorate when systems fail to provide reliable staffing, oversight, and responsive family engagement. For families navigating decisions about care, the message resonates clearly: ask detailed questions about staffing ratios, communication protocols, medication management, and how concerns are escalated, and seek out multiple perspectives to form a more complete view of a facility's true performance.
98 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Trenton-Mercer County (4 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Morris Hall/St. Mary's Assisted Living, located in Trenton, NJ, offers a welcoming and supportive environment for residents seeking both respite care and skilled nursing services. The community is designed to cater to the diverse needs of its residents while promoting independence and enhancing quality of life.
At Morris Hall/St. Mary's, residents can enjoy a wide range of amenities that contribute to their comfort and well-being. The facility features beautifully furnished accommodations with private bathrooms, as well as common spaces such as a dining room serving delicious restaurant-style meals that accommodate special dietary restrictions. Residents can also unwind in serene outdoor spaces or explore the garden, participate in fitness programs in the well-equipped fitness room, or engage with others in the gaming room or small library.
The community emphasizes personalized care with services including 24-hour supervision, assistance with daily activities like bathing and dressing, medication management, and specialized dietary support for those with specific health needs such as diabetes. The dedicated staff ensures that each resident receives individualized attention through wellness programs aimed at fostering mental health and overall wellness.
Morris Hall/St. Mary's also offers an active lifestyle filled with planned day trips, scheduled daily activities, and resident-run programs to encourage socialization and engagement among residents. Additionally, convenient concierge services enhance the living experience by addressing various personal requests.
For added comfort and connection to the broader community, Morris Hall/St. Mary's provides transportation arrangements for medical appointments or leisure activities. With nearby cafes, parks, pharmacies, physicians’ offices, restaurants, hospitals, and transportation options available just moments away from the facility itself, residents have access to essential services at their fingertips.
Overall, Morris Hall/St. Mary's Assisted Living stands out as a nurturing community where care meets comfort—making it an ideal choice for individuals seeking support while enjoying an enriched lifestyle in Trenton's vibrant setting.
Morris Hall/St. Mary's Assisted Living is located at One Bishops Drive, Trenton, NJ 08648 in Mercer County, New Jersey
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