Surrey Downs

1 Queen Anne Boulevard, Freehold, NJ 07728

For more information about senior living options: (844) 490-3973

4.2 from 28 reviews
5 stars
17
4 stars
7
3 stars
0
2 stars
0
1 stars
4

Active Adult Communities (55+)

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    Overall Review of Surrey Downs

    Pros

    • pro It is described as a very nice community.
    • pro The clubhouse has been completely updated with games, bingo nights, parties, and social events, making it a great place to live.
    • pro It remains a great place to live.
    • pro It's a nice place to live with lots to do and close to everything.
    • pro The facilities have been redone very nicely and look great.
    • pro Surrey Downs is described as a hidden gem among 55+ communities.
    • pro It is considered better than other places.
    • pro The clubhouse is a good venue for events, with a nice kitchen and convenient amenities like coat rooms and restrooms.

    Cons

    • pro They believe the $60 monthly increase over three years is burdensome and not justified.
    • pro They complain that garbage collection has been reduced to once per week, inviting foul smells and vermin.
    • pro They accuse the management company of charging $25,000 more this year with no clear explanation.
    • pro They say the board promised transparency but remains tight-lipped and unresponsive to questions.
    • pro They allege the board fines residents for minor infractions, creating a hostile environment for newcomers.
    • pro They would not recommend Surrey Downs, NJ.
    • pro They describe the board as tyrannical and say it makes residents' lives miserable.
    • pro They accuse the leadership of corruption.
    • pro They criticize the office staff as nasty.
    • pro They describe the overall environment as bad and not welcoming or friendly.
    • pro They note that homes are placed too close together.

    Review

    Surrey Downs in New Jersey emerges in these remarks as a community with real charm and a clear sense of pride, but also with ongoing tensions that touch every corner of daily life. On the positive side, residents repeatedly highlight a recently updated clubhouse that serves as the beating heart of social life in the neighborhood. For many, the monthly association fee has been worth it because it supports a vibrant slate of activities: game nights, bingo, parties, and a steady stream of social events. The clubhouse itself is described in glowing terms - a great room for parties and meetings, an exercise room, a library, a billiards room, ceramics, and convenient amenities like a kitchen, coat rooms, restrooms, and easy parking. The overall vibe is that Surrey Downs is a nice place to live, with a friendly, close-knit atmosphere, a sense that neighbors are helpful, and a location that feels convenient and welcoming for residents who want a quiet, sociable 55+ lifestyle.

    The positive perspective is not just about the facilities; it's also about the social fabric. Several residents mention that the area feels friendly and that neighboring residents are supportive. The community is described as a "hidden gem" among 55+ neighborhoods, with many noting that in this setting you can enjoy a range of pursuits and meet people who share similar rhythms of life. Even those who are less certain about some administrative questions often acknowledge the value of the social calendar - clubs, gatherings, and the chance to host events in a well-equipped clubhouse. In this view, Surrey Downs offers a balanced combination of quiet residential life and opportunities for connection, making it an appealing place to call home for many residents.

    Yet among the same threads of praise run strong counterpoints that center on cost, governance, and transparency. A recurring theme is the sense that fees have risen, from an originally cited $225 per month to $285 per month - a $60 jump over three years. Several residents acknowledge the increase as part of a broader economic trend, noting that "everything has gone up everywhere" and arguing that modest fee increases are necessary to keep the community looking good and to maintain amenities. Still, the question remains: what exactly does the extra $60 buy beyond what was already promised? The responses here vary; some say the higher price is justified by the upkeep and ongoing improvements, while others insist that the value isn't fully clear when specific services appear to be trimmed or changed.

    In particular, some residents raise concerns about reductions in services. They point to reduced garbage collection from twice a week to once per week, suggesting that the shift invites foul smells and vermin into homes and implying that the cost of the second pickup is not negligible for individual households. They wonder how much of the increased monthly payment goes toward pest control and other unseen line items, signaling a demand for greater transparency about budgeting and service levels. There are also mentions of a budget showing a management company charging the community more this year, with $25,000 more than last year, but without a clear articulation of where that additional money is going. For residents who want accountability, these details matter deeply, especially when combined with anecdotes about how questions to the board are sometimes met with a suggestion that they have already been answered, or with a perception of limited openness.

    The governance dynamic is another central thread. Several reviewers describe a board that promised transparency during campaigning but has since appeared tight-lipped when questions arise. The sense that the board roams the grounds looking for infractions to fine has left some residents feeling uneasy, with stories about complaints that feel overly aggressive or punitive, such as a new mover being targeted as part of enforcement activity. The tone of governance matters as much as the fiscal side: accusations of a "tyrannical board" and even references to corruption surface in the discourse, colored by personal experiences with enforcement, communication gaps, and the perceived disconnect between board actions and resident expectations. This governance climate is a key factor shaping how people feel about Surrey Downs beyond the surface of beautiful facilities and friendly neighbors.

    On balance, the sentiment about Surrey Downs is a blend of appreciation and concern. Some people who have lived there for years insist that it remains a great place to live, with a community identity reinforced by a resurged street presence - streets that have been resurfaced and neighbors who commonly describe themselves as helpful and respectful. They emphasize the convenience of a well-equipped clubhouse and the vitality of a robust social calendar as evidence that the investment in the community pays dividends in quality of life. Others, however, voice strong dissatisfaction with how money is allocated and how governance operates, arguing that transparency and accountability should match the otherwise positive facets of the community. They voice worries about how funds are spent, how services are delivered, and how policies are enforced, sometimes painting a stark picture of a place where good intentions by residents and staff are overshadowed by a sense of misalignment between those running the association and those who live there.

    In the end, Surrey Downs presents as a place with undeniable strengths and undeniable flaws, a 55+ community that can be described as both a "hidden gem" and a battleground over governance and cost. The updated clubhouse, diverse social offerings, and the tranquil, friendly residential environment are clear positives that many residents celebrate and defend. At the same time, the ongoing discussions about fee increases, service changes, budgeting clarity, and board transparency indicate unresolved tensions that members are actively trying to address. For some, the conclusion is straightforward: it remains a wonderful place to live thanks to its people and facilities; for others, the picture is more complicated, with a call for clearer communication and more accountable governance as the price of keeping Surrey Downs the kind of community they want to call home.

    Features

    Housing

    • 6 resident community capacity 6 resident community capacity

    Types of Care

    • Active Adult Communities (55+) Active Adult Communities (55+)Active Adult Communities provide seniors with opportunities for socialization, activities, and wellness programs tailored to their needs. These communities offer a sense of belonging and security while promoting an active and independent lifestyle for those aged 55 and older.

    Amenities

    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Care Services

    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Description

    Surrey Downs in Freehold, NJ is an assisted living community that offers a range of amenities and services to cater to the needs of its residents. Our facility features telephone and Wi-Fi/high-speed internet, ensuring that residents can stay connected with their loved ones and the outside world.

    At Surrey Downs, we understand the importance of nutrition and offer meal preparation and service to our residents. Our staff is trained to accommodate special dietary restrictions, ensuring that each resident receives meals tailored to their individual needs and preferences.

    We also provide medication management services to ensure that residents are taking their medications as prescribed by their healthcare professionals. Our trained staff members will assist with administering medications and creating personalized medication schedules for each resident.

    In terms of location, Surrey Downs is conveniently situated near various amenities. There is a park nearby where residents can enjoy leisurely walks or engage in outdoor activities. Additionally, there are five pharmacies located in close proximity for easy access to medications.

    For medical needs, there are nine physicians and a hospital nearby, ensuring that residents have access to quality healthcare services when required.

    Residents at Surrey Downs can also enjoy dining experiences at various restaurants located nearby. Whether they prefer grabbing a quick bite or indulging in fine dining, there is a wide range of options available within easy reach.

    Furthermore, for those interested in entertainment options such as movies or theater shows, there is a theater located close by, providing opportunities for residents to enjoy cultural experiences.

    In summary, Surrey Downs in Freehold, NJ offers a comfortable and convenient assisted living community with an array of amenities and services aimed at making the lives of our residents enjoyable and fulfilling.

    Nearby Places of Interest

    Pharmacies

    • Walgreens (1.2 miles)
    • CVS Pharmacy (3.1 miles)
    • Walgreens (3.2 miles)
    • Walgreens (4.6 miles)
    • CVS Pharmacy (5 miles)
    • Rite Aid (5.4 miles)
    • Wegmans (5.5 miles)

    Restaurants

    • Tommys Tavern + Tap (1.6 miles)
    • Chapter House (1.9 miles)
    • McDonald's (2.3 miles)
    • Tre Pizza, Pasta, Beer Garden (2.3 miles)
    • Escondido's Mexican Restaurant (3.1 miles)
    • P.F. Chang's China Bistro (3.4 miles)
    • The Cheesecake Factory (3.4 miles)

    Physicians

    • Pediatric Health PA (2.9 miles)
    • Freehold Ophthalmology (3 miles)
    • Professional Orthopaedic Associates (3.1 miles)
    • Millennium Eye Care (3.1 miles)
    • Dr Minzter's Office (3.3 miles)
    • University Radiology (3.4 miles)
    • 1001 Medical Plaza (3.5 miles)

    Theaters

    • AMC Freehold 14 (3.1 miles)
    • AMC Monmouth Mall 15 (11.5 miles)

    Parks

    • East Freehold Park & Showgrounds (3.3 miles)

    Hospitals

    • Bright Horizons At Centrastate Medical Center (3.4 miles)
    • Meridian Health System (6.1 miles)
    • Hackensack Meridian Health Jersey Shore University Medical Center (11.1 miles)
    • K. Hovnanian Children's Hospital (11.1 miles)
    • Ocean Medical Center (11.7 miles)

    Transportation

    • Union Hill Rd Park & Ride (8.7 miles)

    Cafes

    • Starbucks (9.8 miles)
    • Starbucks (11 miles)
    • Rook Coffee (11.3 miles)
    • Rook Coffee (11.5 miles)

    Frequently Asked Questions

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