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4.4 from 119 reviews
5 stars
87
4 stars
14
3 stars
4
2 stars
3
1 stars
11
Overall Review of New Grove Manor
common29 reviews mention this
Caring, attentive staff gets praise
Residents and visitors frequently describe staff as caring and responsive.
Across many reviews, families and residents say they were greeted, treated with respect, and checked on regularly. Multiple people mention nurses and aides being patient and helpful, and several thank specific staff members for support with therapy, care, and day-to-day needs. Even when reviews are mixed, there are also comments that point to caring individuals within the team.
differentiator19 reviews mention this
Rehab and therapy are a focus
Physical therapy and rehab are repeatedly singled out as strong.
Many reviews describe the therapy team as effective, patient, and focused on helping people regain mobility and strength. Several mention improvements after injuries or health setbacks and credit therapy for making progress. A few mixed reviews still describe therapy as the best part of the facility, suggesting rehab stands out even when other experiences fall short.
common6 reviews mention this
Dining gets mixed mentions
Food is mentioned both positively and negatively in reviews.
Some reviewers say the meals were good or even enjoyable, and others specifically mention that the food was catered to their needs. In contrast, a few reviews complain about portions, temperature, or needing to request help with heating. The community offers special dietary approaches and restrictions, which aligns with the diet-related references in reviews.
caveat11 reviews mention this
Cleanliness and building condition vary
Several reviews question cleanliness, repairs, and room upkeep.
A recurring concern is that rooms and common areas did not feel clean to some reviewers, including comments about laundry not being done as expected and hygiene issues. Other reviews criticize the condition of the building, including repairs and overall appearance not matching what was expected from online photos. That said, there are also reviews that praise cleanliness and renovations, so experiences appear inconsistent.
caveat5 reviews mention this
Call response and communication can slip
Some residents describe delayed help and frustrating communication.
A few reviews report that staff were unresponsive after a call button was pressed, with help taking far longer than expected. Others mention communication problems, such as concerns about medication being dismissed, or difficulty getting issues addressed. While multiple reviews describe attentive checking and support, these negative accounts point to reliability gaps for certain situations.
common2 reviews mention this
Local access and nearby transit
The surrounding area includes transit, pharmacies, and dining.
Some reviewers reference getting out for errands and services, and the location area includes transit options and common daily stops. Nearby choices include East Orange Station (0.4 mi) and NJT - Brick Church Station (0.9 mi), plus pharmacies such as CVS Pharmacy (2.3 mi) and Walgreens (2.9 mi). For meals out, there are nearby restaurant options like Taco Bell (2.1 mi) and Tops Diner (2.2 mi).
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
185 resident community capacity
Types of Care
Assisted Living
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Newark International (5 miles away)
LaGuardia (17 miles away)
John F Kennedy International (24 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Transportation
East Orange Station (0.4 miles)
NJT - Brick Church Station (0.9 miles)
Newark Penn Station (2.7 miles)
Harrison Path Station (2.9 miles)
Newark Liberty International Airport Station (3.9 miles)
Rail Link (3.9 miles)
NJT - Maplewood Station (4.3 miles)
Parks
Orange Park Nj (1.5 miles)
South Mountain Reservation (2.7 miles)
Eagle Rock Reservation (3 miles)
Milo S. Borden Park (3.2 miles)
Memorial Park (4.1 miles)
Degnan Memorial Park (4.4 miles)
Edgemont Memorial Park (4.9 miles)
Restaurants
Taco Bell (2.1 miles)
Tops Diner (2.2 miles)
McDonald's (3.4 miles)
Faubourg (3.9 miles)
Mayfair Farms Banquet Facilities (4 miles)
Egan & Sons (4 miles)
McDonald's (4.1 miles)
Pharmacies
CVS Pharmacy (2.3 miles)
Walgreens (2.9 miles)
Walgreens (2.9 miles)
Walgreens (3 miles)
CVS Speciality (3.1 miles)
CVS Pharmacy (3.6 miles)
CVS Pharmacy (3.7 miles)
Cafes
True Salvage Cafe (3.3 miles)
Panera Bread (3.5 miles)
Paper Plane Coffee Co. (3.9 miles)
The Bread Stand (4 miles)
Dunkin (5.1 miles)
Starbucks (5.5 miles)
Starbucks (6 miles)
Physicians
Care Station Medical Group (3.4 miles)
Summit Medical Group (3.6 miles)
Summit Medical Group (3.9 miles)
Women First Health Center (4.5 miles)
Summit Medical Group (6.2 miles)
Summit Medical Group (6.9 miles)
Merck (6.9 miles)
Places of Worship
Morrow Memorial United Methodist Church (4.6 miles)
New Grove Manor on seniors.fyi includes 11 photos including images showing interior, lighting, bathroom, bedroom, healthcare, hallway, reception, accessible, and more.
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The article differentiates between assisted living and memory care, explaining that assisted living supports seniors with daily activities while promoting independence, whereas memory care provides specialized services for individuals with dementia, focusing on secure environments and cognitive support. It also addresses staff training, safety considerations, costs, family involvement, and transition strategies for families navigating these care options.
Family caregivers face emotional, legal, and practical challenges when elderly parents refuse assisted living, often due to fears of losing autonomy. Open conversations and professional assessments can help address these concerns while exploring alternatives and ensuring safety, potentially leading to legal guardianship if necessary.
Luxury assisted living offers high-quality senior care in a resort-like environment that combines essential medical support, gourmet dining, and personalized services to enhance residents' independence and well-being. These upscale facilities emphasize holistic health and community-building through customized care plans and social activities, catering to the growing demand for enriched senior living experiences despite higher costs.
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