Complete Care at Shorrock Gardens
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75 Old Toms River Rd, Brick, NJ 08723
For more information about senior living options: (844) 490-3973
Complete Care at Shorrock Gardens offers a range of pricing for its accommodations that reflect both the local and broader market conditions in Ocean County and New Jersey. For a semi-private room, residents can expect to pay $4,560 per month, which is slightly above the county average of $4,532 but more competitive when compared to the state average of $5,068. In contrast, the cost for a one-bedroom unit stands at $5,745, which exceeds Ocean County's lower average of $4,332 yet remains within reach of New Jersey's overall pricing benchmark of $5,994. This positioning indicates that while Complete Care at Shorrock Gardens provides quality services and amenities in line with regional standards, it also addresses varying budgets through its diverse room options.
| Floor plans | Complete Care at Shorrock Gardens | Ocean County | New Jersey |
|---|---|---|---|
| Semi-Private | $4,560 | $4,532 | $5,068 |
| 1 Bedroom | $5,745 | $4,332 | $5,994 |
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The staff are caring, professional, and attentive. The facility is beautiful, clean, and homey with a welcoming atmosphere. Families praise the staff for being friendly, knowledgeable, and consistently helpful. Residents are described as well cared for, with families gaining peace of mind. The nursing, social work, and food service teams are repeatedly commended for responsiveness and professionalism. The rehabilitation and memory care units are noted as well-run, safe, and compassionate. Specific staff members (e.g., Elsa, Ashley, Monique, Carla, Valentina) are repeatedly commended for exceptional care. The administration is described as professional, with excellent communication and service.
A reviewer described Sherlock (Shorrock Gardens) as a horrible place and advised others not to put loved ones there. A reviewer claimed that in January 2025 their husband was placed there for two weeks, with no family calls over the weekend and daily calls about falls beginning the following week. They alleged an evening nurse warned that without removing their loved one there would be a broken leg or hip. They asserted that their loved one's health declined during the stay. The memory care unit was described as horrific, with residents allegedly mistreated. They claimed the staff mistreated residents in the memory care unit and that abuse occurred. They stated that the social worker, administration, and owners harassed them for months after the incident. They argued the facility should be closed and accused staff of greed, implying financial motives. They claimed the facility's 4.7 rating is inaccurate and should not be trusted.Shorrock Gardens emerges in these reviews as a place that many families treat as a refuge for their loved ones. Across a wide variety of experiences, the common thread is a deep appreciation for the care, professionalism, and warmth shown by the staff. Families repeatedly describe the facility as beautiful and welcoming, with a calm, homey atmosphere that stands in contrast to a hospital-like setting. The praise isn't limited to the physical space - the people inside it are repeatedly called out for their attentiveness, expertise, and genuine compassion. From routine rehabs to more demanding medical events, the tone of the comments is consistently one of gratitude for the care their relatives received.
A large portion of the praise focuses on the staff, whose names appear in many of the anecdotes as a testament to the personal touch families experience. Nurses and front-line caregivers are described as caring, knowledgeable, and hardworking. Specific names crop up as examples of standout service: Carla is thanked for her conscientious willingness to help; Elsa, Ashley, and Monique are repeatedly highlighted for the way they carried themselves with professionalism and care; Marie and Julia are singled out for their follow-up, clear communication, and supportive approach during medical events. The sentiment is that these individuals don't just perform tasks; they provide reassurance, information, and empathy in moments of stress. Even those who interact primarily with administrators or support staff note the same level of courtesy and competence - translating into a strong sense of trust for families.
The physical environment of Shorrock Gardens also earns widespread praise. Reviewers describe the building as beautiful, clean, and well maintained, with a decor that feels homey rather than clinical. The Evergreen unit is specifically mentioned as being consistently clean and pleasant, while the Applewood unit is celebrated by families for the care team's ability to work with residents who have Alzheimer's disease. Many families remark on the overall atmosphere - rooms described as comfortable and more like a home than a hospital, with a warmth in the air that extends to the dining areas, common spaces, and activity rooms. The facility's ambiance - plus a fragrance and organization that keep clutter low and care visible - contributes to the sense that a loved one is in a calm, dignified place.
Several reviews recount crisis moments that were handled promptly and with clear communication. One mother's medical crisis is described in detail: the on-duty nurses noticed disorientation, alerted the doctor, initiated tests, and ensured the family understood the doctor's plan. The hospital transfer to Brick Hospital and subsequent follow-up by the Shorrock Gardens team - particularly a staff member named Valentina, who was highlighted for exceptional, attentive care - left the family feeling confident and supported. The narrative emphasizes not only the medical actions taken but also the compassionate, ongoing engagement with updates and answers to questions, even after the mother returned to the facility. In these cases, the team's readiness to coordinate across hospital and facility care stands out as a core strength.
There are also accounts that celebrate the rehab experience as a family-centered success, with specific praise for the Applewood team and the office staff. Families acknowledge the administration and office personnel - receptionists Peggy and Shirley, as well as Steve, the food service director - for their respectful and kind interactions that make visits enjoyable. The Applewood care team - Amanda, Kristi, Lisa, and the aides - are described as patient, kind, and knowledgeable about caring for someone living with Alzheimer's. The reviewers emphasize that the staff's capability to keep loved ones safe and well cared for is not just about medical tasks but about the steady, reassuring presence they provide during a sensitive time.
A handful of reviews offer a cautionary note, documenting a troubling experience that stands in stark contrast to the otherwise glowing feedback. One reviewer recounts January 2025 when their husband was placed in the facility for what was supposed to be a two-week respite. They describe a sequence of events beginning with a lack of communication during the weekend, followed by daily alarms about falls starting Monday. The reviewer claims that an emergency removal was necessary because the facility warned of a potential broken leg or hip, and afterward the husband's condition reportedly declined. They characterize the memory care unit as horrific, alleging mistreatment and bruising, and describe persistent calls from staff and a social worker with accusations and pressure. The reviewer asserts that the facility's actions amounted to abuse and neglect, calling for the unit to be closed and criticizing the overall focus on money over care. It is important to note that this represents a single family's perspective with serious and specific accusations, which stands apart from the broader pattern of praise in the other reviews.
Despite the strong positive sentiment, the collection of comments also captures a sense of broad trust and reassurance that many families find at Shorrock Gardens. Statements like "power of the chat" and "5-star service" underscore a belief that the facility not only delivers clinical care but also fosters open communication and meaningful, consistent engagement with families. Reviewers repeatedly mention feeling confident about their loved ones' well-being - whether during routine rehab, ongoing memory care, or recovery from medical events - thanks to a team that appears to diligently bridge hospital care and day-to-day life in a supportive, respectful way.
Overall, the reviews paint a portrait of Shorrock Gardens as a place that many families rely on for professional, compassionate, and attentive care. The facility earns high marks for its supportive staff, clean and homey environment, and the ability to handle both everyday rehab needs and more complex medical situations with clear communication and empathy. While one in-depth negative account raises serious concerns about abuse and neglect in a memory care setting, the prevailing narrative across most testimonies is one of trust, gratitude, and a sense that the team treats residents with dignity and their families with respect. For anyone considering this facility, these reviews suggest a strong commitment to high-quality care, balanced by the importance of conducting personal visits and due diligence to understand how the team would handle specific needs and circumstances.
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Ground floor unitsGround floor units are important for seniors because they provide easy accessibility, reduced risk of falls and injuries, and convenience for those with mobility issues. Seniors can avoid climbing stairs or using elevators, making daily tasks and activities more manageable and enjoyable.
Handicap accessible"Handicap accessible" amenities are crucial for seniors to ensure they can easily navigate and access facilities, services, and activities without barriers or limitations due to physical impairments. This promotes independence, safety, and inclusivity for seniors in senior living communities.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Gluten-freeGluten-free options are important for seniors as they are more prone to digestive issues and dietary sensitivities. Offering gluten-free meal choices in senior living communities can help improve their overall health and well-being. Guest mealsGuest meals are important for seniors living in senior living communities because they provide an opportunity for socialization and companionship. Sharing a meal with friends, family, or new acquaintances can help combat feelings of loneliness and isolation, promote a sense of community, and enhance overall well-being. Additionally, guest meals allow seniors to enjoy delicious food in a comfortable setting without the hassle of cooking or cleaning up, making dining a pleasurable and stress-free experience. Low / no sodiumLow/no sodium options are important for seniors because excessive sodium intake can lead to high blood pressure, heart disease, and other health issues commonly experienced by older adults. By choosing low/no sodium foods, seniors can better manage their health and reduce their risk of developing these conditions. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. No SugarNo sugar diets are important for seniors because they can help prevent or manage chronic conditions such as diabetes, heart disease, and obesity. Sugar can also contribute to cognitive decline and inflammation in the body, so reducing sugar intake can lead to overall improved health and well-being in older adults. Restaurant style diningRestaurant style dining is important for seniors as it offers them a social and enjoyable dining experience, promotes healthy eating habits, and provides personalized menu options to cater to their dietary needs and preferences. This type of dining setting can enhance their overall quality of life and create a sense of community within the senior living facility.
Art classesArt classes are important for seniors because they provide a creative outlet, improve cognitive function, reduce stress and anxiety, promote socialization, and enhance overall well-being and quality of life.
Bible study groupBible study groups provide seniors with a sense of community, spiritual growth, and support during their later years. It helps them stay connected to their faith, find comfort in difficult times, and build meaningful relationships with others. Catholic servicesCatholic services are important for seniors because they provide spiritual support, a sense of community, and opportunities for social interaction that can enhance overall well-being and quality of life in their later years.
Cooking classesCooking classes are important for seniors as they provide opportunities for social interaction, enhance cognitive skills, promote healthy eating habits, and boost confidence in the kitchen.
Day trips and outingsDay trips and outings are important for seniors as they provide opportunities for socialization, mental stimulation, physical activity, and a break from daily routines. These experiences can enhance overall well-being and quality of life for older adults living in senior communities. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.
Educational speakers / life long learningEducational speakers and lifelong learning opportunities are crucial for seniors as they provide mental stimulation, promote social engagement, and contribute to overall well-being. Continuous learning helps seniors stay mentally sharp, build new skills, and maintain a sense of purpose and fulfillment in their lives. It also allows them to stay connected to the world around them and fosters a sense of community within senior living facilities.
Jewish servicesJewish services are important for seniors as they provide a sense of community, spiritual support, and connection to their heritage and traditions. These services help enhance overall well-being and quality of life for older adults in senior living settings.
KaraokeKaraoke provides seniors with a fun and social activity that can boost mood, confidence, and cognitive function. It encourages social interaction, physical movement, and creative expression, making it an important form of entertainment for senior living communities.
Live well programs"Live well programs are essential for seniors as they provide opportunities for physical activity, social engagement, and mental stimulation, ultimately promoting overall health and well-being in later years." Protestant servicesProtestant services are important for seniors because they provide spiritual nourishment, community support, and a sense of belonging. These services can help seniors connect with others who share their faith, find comfort and guidance in times of need, and maintain a sense of purpose and fulfillment in their later years. Visiting chaplain or priestHaving a visiting chaplain or priest at a senior living community is important for seniors because it provides spiritual support, comfort, and guidance during a time of life that can be challenging and uncertain. Their presence can help seniors feel connected to their faith, find peace of mind, and cope with the emotional and mental struggles they may face in their later years.
Wine tastingWine tasting can be a fun and social activity for seniors, allowing them to engage their senses, learn about different varieties of wine, and potentially meet new friends. It also offers health benefits such as improved cognitive function and reduced risk of heart disease when consumed in moderation.Complete Care at Shorrock Gardens is an assisted living community located in Brick, NJ, specializing in memory care. Our community offers a range of amenities to ensure the comfort and convenience of our residents. Each unit is equipped with air-conditioning, cable or satellite TV, and Wi-Fi/high-speed internet. Our ground floor units are handicap accessible, and we also provide wheelchair accessible showers for ease of use.
At Complete Care at Shorrock Gardens, we understand the importance of providing quality care services. That is why our dedicated staff is trained in diabetic care, incontinence care, and medication management to meet the unique needs of our residents.
In terms of dining options, we offer a variety of nutritious meals prepared by our skilled culinary team. We cater to specific dietary requirements such as low/no sodium, no sugar, and special guest meals can be arranged. Our restaurant-style dining experience ensures that residents enjoy delicious meals in a comfortable setting.
We believe in promoting an active and engaging lifestyle for our residents through a wide range of activities and events. Residents have the opportunity to participate in Bible study groups, Catholic services, cooking classes, day trips and outings, devotional activities offsite, educational speakers/lifelong learning sessions, Jewish services, karaoke sessions, live well programs, Protestant services led by visiting chaplains or priests,and even wine tasting events.
Our location provides easy access to various amenities nearby including cafes, parks (perfect for relaxation or outdoor activities), pharmacies ensuring prompt access to medications when needed,the availability of physicians' consultation just steps away from our community , numerous restaurants offering diverse culinary experiences , places of worship where residents can practice their faith,and theaters that offer entertainment options.
Complete Care at Shorrock Gardens strives to provide exceptional memory care services while maintaining a comfortable and homelike environment for our residents. With nearby amenities and a wide range of care services available on-site,this community provides everything necessary for residents to live a fulfilling and enriching life.
This area of Brick, New Jersey offers convenient access to a variety of medical facilities, including Shore Heart Group and Nova Care Rehabilitation for healthcare needs. There are also several pharmacies nearby such as Walgreens and CVS Pharmacy for easy access to prescriptions. For dining options, there are a mix of fast food chains like McDonald's and Taco Bell, as well as sit-down restaurants like Azzurro Pizzeria & Italian Grill and Ikko Japanese Steak House. The AMC Brick Plaza theater is close by for entertainment, and parks like Angela Hibbard Dog Park provide opportunities for outdoor recreation. For those with religious beliefs, the Presbyterian Church of Toms River is located within four miles. Overall, this area in Brick offers a range of amenities and services that could be beneficial for senior living.
Complete Care at Shorrock Gardens offers a range of pricing for its accommodations that reflect both the local and broader market conditions in Ocean County and New Jersey. For a semi-private room, residents can expect to pay $4,560 per month, which is slightly above the county average of $4,532 but more competitive when compared to the state average of $5,068. In contrast, the cost for a one-bedroom unit stands at $5,745, which exceeds Ocean County's lower average of $4,332 yet remains within reach of New Jersey's overall pricing benchmark of $5,994. This positioning indicates that while Complete Care at Shorrock Gardens provides quality services and amenities in line with regional standards, it also addresses varying budgets through its diverse room options.
Complete Care at Shorrock Gardens is located at 75 Old Toms River Rd, Brick, NJ 08723 in Ocean County, New Jersey
Complete Care at Shorrock Gardens employs comprehensive medication management to ensure that residents receive their prescribed medications accurately and on time, which is crucial for individuals with dementia or Alzheimer's who may struggle with memory and organization. This structured approach minimizes the risk of medication errors and promotes adherence to treatment plans, ultimately enhancing the overall well-being of residents. Additionally, the facility offers specialized incontinence care, designed to provide dignity and comfort to those experiencing this common issue related to cognitive decline. This tailored support helps maintain residents' hygiene and self-esteem, while reducing anxiety associated with incontinence, thus allowing them to focus on social engagement and personal fulfillment within a caring environment. Together, these features create a supportive setting that addresses both medical needs and quality of life for individuals in various stages of memory impairment.
Complete Care at Shorrock Gardens on seniors.fyi includes 3 photos including images showing interior, decor, seating area, nursing home, and more.
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Interior
Nursing Home
