Brick CareFocus

Pros

• The care provided by a couple of dedicated caregivers was commendable and significantly impacted the patient’s experience positively.
• Despite the challenges with administration, some caregivers demonstrated exceptional commitment to their patients.
• The agency has potential for improvement, suggesting that there are opportunities for better administrative support in the future.
• The experiences highlighted a need for reliable care, which can lead to enhancements in service quality when addressed adequately.

Cons

• The administrative staff and management office at Maxim Health Care fail to provide reliable care for patients.
• There were multiple instances of no-show caregivers without any communication or concern from the agency.
• The agency's inability to ensure proper coverage disrupted many family plans.
• Customers express frustration with the lack of response from the agency regarding their concerns.
• Many clients feel that there are better agencies available that offer more reliable services.

Review

In recent experiences shared by clients of Maxim Health Care, formerly known as an agency that promised reliable caregiving services, a troubling pattern has emerged concerning the administrative staff and management. Many families have reported severe dissatisfaction with the agency's inability to deliver consistent and dependable care for their loved ones. This issue bears significant weight, especially in the context of healthcare, where reliability can be a matter of life quality and family well-being.

At the heart of these grievances is the recurring phenomenon of no-show caregivers. Numerous clients have expressed frustration over days when caregivers simply do not show up for their scheduled shifts without any prior notification or explanation from the agency. Such lapses in service not only compromise the health and safety of patients who depend on this essential support but also create considerable stress for families trying to manage care arrangements. The absence of proactive communication from Maxim Health Care adds another layer of disappointment; many families report feeling abandoned and disheartened by the lack of response or concern when they raise issues about missed caregivers.

Despite these challenges, some clients have noted that their experiences were somewhat alleviated by a handful of dedicated caregivers who consistently showed professionalism and compassion in their roles. These committed individuals often serve as a small silver lining amid otherwise frustrating interactions with agency management. Clients recognize that if it weren’t for these exceptional caregivers, many would have severed ties with Maxim Health Care entirely due to ongoing administrative failures. This highlights a dichotomy between front-line caregiving staff who strive to provide quality care and an overarching administration that appears unresponsive and disconnected from client needs.

The impact on family plans further complicates matters; time spent coordinating alternative care solutions due to Maxim’s unreliability has led to significant disruptions in family schedules and activities. Families relying on consistent caregiver support find themselves scrambling for last-minute replacements or having to rearrange critical commitments when agencies fail them at crucial moments. This dynamic poses stress not only on patients who require consistent assistance but also on family members juggling work responsibilities while managing home care.

Clients are left contemplating alternatives as they navigate through these disheartening experiences with Maxim Health Care. Many express awareness that more reliable home health agencies exist within the market, prompting them to consider switching providers after each instance of poor service delivery. The frustration expresses itself not just as a customer complaint but reflects deep-seated concerns about trustworthiness and accountability within the healthcare sector at large.

In conclusion, while some caregivers at Maxim Health Care embody the virtues of dedication and empathy expected from professional healthcare providers, systemic issues within its administrative operations severely undermine patient care quality. Facilities aiming for growth should heed these poignant reviews as constructive feedback—there is an urgent need for improving communication channels between families and management teams alongside ensuring a dependable scheduling process to foster an environment where all clients feel valued and supported. Building stronger relationships with employees while adhering to high standards could pave the way for restoring faith among current patients, potentially transforming this agency into one capable of providing reliable care once more.

Restaurants

• Azzurro Pizzeria & Italian Grill (0.2 miles)
• Tacoholics (0.4 miles)
• McDonald's (1 miles)
• Taco Bell (2.1 miles)
• Ikko Japanese Steak House (2.4 miles)
• Chick-Fil-A (2.4 miles)
• Chipotle Mexican Grill (2.4 miles)

Physicians

• Shore Heart Group (0.5 miles)
• Nova Care Rehabilitation (0.5 miles)
• GenPsych, PC (2.1 miles)
• Fischer Family Medicine PA (2.2 miles)
• Jersey Shore Eyecare (2.4 miles)
• Garden State Pain and Radiology Center (3 miles)
• Central Jersey Hand Surgery (3 miles)

Pharmacies

• Walgreens (0.6 miles)
• CVS Pharmacy (1 miles)
• Walgreens (1.7 miles)
• CVS Pharmacy (1.8 miles)
• Walgreens (3.5 miles)
• Rite Aid (3.9 miles)
• CVS Pharmacy (4 miles)

Theaters

• AMC Brick Plaza 1 (2.3 miles)

Parks

• Angela Hibbard Dog Park (2.5 miles)
• Windward Beach Park (3.1 miles)

Cafes

• Starbucks (3.5 miles)

Hospitals

• Ocean Medical Center (3.7 miles)
• Children’s Specialized Hospital Outpatient and Long Term Care Center – Toms River Stevens Road (4.2 miles)
• Children's Specialized Hospital Outpatient Center – Toms River Lakehurst Road (5.7 miles)
• Community Medical Center For Kids & Family (5.9 miles)

Places of Worship

• Presbyterian Church of Toms River (4.2 miles)

Transportation

• Toms River Bus Terminal (5.9 miles)