1 Stiles Road Ste 104, Salem, NH 03079
For more information about senior living options: (844) 490-3973
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Across a broad spectrum of experiences, customers describe Northeast Rehabilitation as a place where skilled clinicians, thoughtful planning, and a genuine commitment to recovery come together to help people regain mobility, strength, and independence after injury or surgery. The threads running through the feedback highlight a shared sense of gratitude for the expertise and care that many patients find here, even when they come with complex or long-standing challenges. The overarching story is one of effective rehabilitation that often translates to real-life gains - less pain, more range of motion, better function, and a clearer path back to everyday activities.
A central pillar of these positive perspectives is the work of Kristy Toto. Reviewers repeatedly point to her depth of knowledge in joint mobility, fracture healing, and pain management, noting that she crafted highly personalized treatment plans and adjusted techniques based on progress and how patients felt after each session. One patient specifically credits Kristy with helping to restore strength and range of motion after elbow fractures, and another emphasizes that Kristy's tailored approach and ongoing responsiveness make a meaningful difference in recovery. The takeaway is that Kristy Toto is viewed as a real expert who can guide patients through complex rehab journeys with confidence and care.
Beyond Kristy, the clinic earns praise for its overall atmosphere and personnel. Many reviewers describe a great place with staff who are attentive to individual recovery needs, friendly, and professional. The sentiment that "the therapy seems like play but has therapeutic results" captures the sense that the sessions are engaging and motivating while still being firmly anchored in evidence-based practice. One patient notes a back massage as a notable therapeutic add-on, while others emphasize that the therapists take time to explain every exercise in detail and how it will help. The consistency of kindness, humor, and gentle firmness among the therapists, assistants, and administrative team is highlighted as a defining feature of the patient experience.
Facility quality and service consistency also stand out. Multiple reviewers point to new, clean facilities and a team of clinicians who are highly focused on recovery from specific procedures - such as knee and hip replacements. The testimonials repeatedly mention clear, structured home exercise plans and ongoing adjustments to routines as progress unfolds. The 29 Stiles Road location in particular is described as well-equipped and staffed by a super-friendly team that is professional in guiding patients through the recovery journey and helping them stay on track toward their goals. In short, patients feel they are getting top-tier care in a supportive, well-organized setting.
However, no experience is without its bumps. A recurring concern in the feedback centers on scheduling and communication. One patient describes repeated delays and a disconnect between appointment availability and actual scheduling, including long waits on hold, misaligned appointment dates, and the frustration of driving to a location only to be told the appointment was for the next day. The critique notes that such administrative gaps can undermine otherwise positive clinical experiences and that timely, reliable communication is essential to respect patients' time and commitments. This feedback is valuable in understanding that, while clinical care is consistently strong, there is room for improvement in front-desk coordination and scheduling practices.
Despite these administrative challenges, many patients and their families report tangible, uplifting outcomes. People recovering from hip replacements describe regaining the ability to walk without a cane for extended periods, managing stairs without issue, and returning to activities they love, such as walking for exercise and engaging more fully in daily life. One reviewer even highlights a family member undergoing six weeks of outpatient therapy who feels well cared for and supported by the staff and therapists, noting that the team takes the time to know both the patient and the family and remains responsive to individual goals. The sense that recovery is within reach - and that the therapists provide practical, motivating guidance - permeates these stories.
The personal touch also comes through in the way therapists engage with patients' broader wellness efforts. Several readers mention the alignment between in-clinic therapy and home routines, whether through tailored home exercise programs or collaborative adjustments after initial sessions. The team's ability to explain the purpose behind each exercise, to offer encouragement when needed, and to design movements that are safe yet effective appears to be a common thread. With praise for the front-desk staff, the bubblie receptionist, and the overall atmosphere, many reviewers paint a holistic picture of a rehabilitation center that supports patients from check-in through the final sessions and beyond, helping them feel heard, respected, and empowered in their recovery journeys.
In summary, the experience at Northeast Rehabilitation emerges as a blend of clinical excellence and compassionate care. Patients consistently point to skilled clinicians - most notably Kristy Toto - who deliver individualized plans that adapt to progress and patient feedback, translating medical healing into meaningful everyday gains. The clinics are described as clean, well-equipped environments where staff explain exercises clearly, foster a positive and motivating atmosphere, and keep patients aligned with their recovery goals. While administrative hiccups - particularly around scheduling and communication - have been noted by some, they sit alongside a broader sense of trust and satisfaction in the clinicians' expertise and the lived improvements patients achieve. For anyone navigating recovery from injury or surgery, the repeated message is clear: this is a place where dedicated professionals work with you to move you back toward the activities and independence you value most.
Rehab 365 in Salem, NH is a premier assisted living community that offers a wide range of amenities and care services to its residents. Our residents enjoy the comforts of home with the convenience of on-site assistance and support.
Our fully furnished apartments feature cable or satellite TV and Wi-Fi/high-speed internet, ensuring that our residents are always connected and entertained. Each apartment also includes a kitchenette for those who wish to prepare their own meals. For those who prefer not to cook, our restaurant-style dining offers delicious meals prepared by our skilled chefs.
The well-being of our residents is of utmost importance to us, which is why we provide 24-hour supervision as well as assistance with activities of daily living such as bathing, dressing, and transfers. Our dedicated staff also helps manage medication and provides diabetes diets for those who require it. We understand that everyone has unique dietary needs, which is why we accommodate special dietary restrictions.
At Rehab 365, we believe in promoting mental wellness in addition to physical health. Our mental wellness program aims to engage residents through resident-run activities and scheduled daily activities. The community also features small libraries where residents can relax and indulge in their favorite books.
In terms of location, Rehab 365 is conveniently situated near various amenities. There are two cafes nearby for residents to socialize or enjoy a cup of coffee with friends. The community is also close to parks for outdoor recreation and relaxation. Residents have easy access to pharmacies, physicians' offices, restaurants, places of worship, and hospitals.
Ultimately, Rehab 365 offers an exceptional assisted living experience where residents can enjoy independence while receiving the necessary care and support they need. With a focus on comfort, engagement, and convenience, our community strives to meet the unique needs of every individual resident.
Rehab 365 is located at 1 Stiles Road Ste 104, Salem, NH 03079 in Rockingham County, New Hampshire
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