87 Stiles Road Ste 205, Salem, NH 03079
For more information about senior living options: (844) 490-3973
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They were able to get in promptly at a convenient weekly appointment. They were happy with how things were going.
They tell others not to go there. They hate Dr Rudman. They were treated terribly. It kept them away from counseling for years. They wouldn't recommend the practice. They did not receive a callback after emailing a counselor. The staff are inept at understanding how insurance works. A caller berated them for sending overly personal information.A patient's account of a mental health practice reveals a jumble of mixed experiences that left a lasting impression. In one sense, there was some efficiency and accessibility: a brief wait followed by appointments that could be scheduled at convenient weekly times, which at first felt reliable and welcome. The early sense was that things were moving along smoothly, and that the path to ongoing care might be straightforward and manageable. This initial impression carried the hope that consistent attendance and steady progress were within reach, especially during a period when consistent support was important.
Yet beneath that surface sense of organization lay a much more troubling undercurrent. The same person recounts a stark shift from everyday efficiency to an experience that felt disrespectful and dehumanizing. They describe going to the practice seeking help and instead feeling terribly treated, as if their concerns were dismissed rather than addressed. The harm from that encounter extended beyond a single moment; it created a long-lasting fear or reluctance about seeking counseling again, so much so that it kept them away from counseling for years. The memory of that interaction persisted as a barrier to care, making it clear that a problematic patient experience can derail a person's willingness to pursue essential support.
In addition to the difficult personal encounter, there were problems accessing specific services. The reviewer says they called for grief counseling and emailed a counselor, but never received a return call. The absence of a timely response to a request for help felt emblematic of broader issues with how the practice managed care coordination and communication. The frustration was compounded by a sense that the practice was inept when it came to understanding how insurance works. This combination - unreliable communication and confusing or mishandled insurance procedures - left the impression that navigating care within the practice was unnecessarily complicated and frustrating, rather than streamlined and supportive when someone is grieving or otherwise in distress.
Another vivid point centers on an interaction that involved the husband of the patient. He submitted a psychological questionnaire to the practice, and about a week later a male staff member reportedly called and berated him for sending information that was described as "overly-personal." The caller allegedly claimed that there was no one available to help him, which added another layer of cold rigidity to the experience. The phrasing of the criticism and the suggestion that no one could assist him felt not only discourteous but also dismissive of the real struggles his wife and he were dealing with. This moment stands out as particularly harsh and at odds with what one might expect from a professional setting that is supposed to support people facing mental health challenges.
The reviewer underscores the depth of their husband's ongoing struggle. He has lived with anxiety and panic disorder for most of his life, a condition described as horrible and crippling at times. The account emphasizes that such a volatile and persistent condition demands patience, understanding, and competent, compassionate care. In this retelling, the husband did not need rude or disrespectful treatment from someone who is presumed to be a professional, especially when the goal is to seek help, relief, and stability. The sense of injury from that encounter is tied directly to the perception that the people meant to help him were instead contributing to his distress.
Taken together, the experiences paint a picture of a practice that offered at least some operational convenience to begin with but ultimately delivered care experiences that felt undermined by dismissiveness, poor communication, and insensitivity. The positive elements - the ability to book visits at convenient times and the initial steps toward ongoing care - are weighed down by these negative interactions, long-term effects on the willingness to seek help, and the troubling conduct described in the phone encounter and the missed opportunities for timely grief support. The overall impression is that what could have been a supportive, healing environment ended up feeling obstructive and hurtful for this family.
For readers who are considering care at this practice, the narrative serves as a cautionary tale about the difference between logistical efficiency and genuine, compassionate engagement. It highlights that access to appointments or a quick intake does not automatically translate into a positive therapeutic relationship. It also underscores the importance of respectful communication, responsiveness to urgent needs such as grief counseling, and clear, accurate handling of insurance matters. When those elements fall short, the impact on patients and their families can be lasting, shaping their willingness to seek help in the future and coloring their view of mental health care overall.
21 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Manchester (15 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Pathways Healthcare in Salem, NH is an exceptional assisted living community that offers a variety of amenities and care services for seniors. Our residents can enjoy the comfort and convenience of cable or satellite TV, fully furnished accommodations, and access to our beautiful garden and outdoor space. Our dining room provides restaurant-style dining experiences with special dietary restrictions taken into consideration.
At Pathways Healthcare, we strive to meet the individual needs of our residents by offering 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Our dedicated staff also provides assistance with medication management and meal preparation, following diabetes diets if necessary. We understand the importance of mental wellness, which is why we have implemented a mental wellness program to support the emotional well-being of our residents.
We pride ourselves on creating a vibrant community where residents can engage in resident-run activities and participate in scheduled daily activities that cater to their interests. For those who prefer to explore the surrounding area, there are two cafes nearby as well as numerous pharmacies, physicians' offices, restaurants, places of worship, theaters, and a hospital all conveniently located in close proximity.
At Pathways Healthcare in Salem, NH, we prioritize the comfort, safety, and happiness of our residents. With our comprehensive amenities and care services combined with a supportive community atmosphere, we provide an ideal environment for seniors looking for assisted living options that enhance their quality of life.
Pathways Healthcare is located at 87 Stiles Road Ste 205, Salem, NH 03079 in Rockingham County, New Hampshire
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