Lilac View in Rochester, NH
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18 Health Care Drive, Rochester, NH 03867
For more information about senior living options: (844) 490-3973
The team at Lilac View provides excellent support and care, treats residents with dignity and respect, and keeps families updated. The staff are easy to contact and consistently available to answer questions. The facility is clean, beautiful, and home-like, with residents happy to be there. Lilac View's caring, highly qualified staff go the extra mile to help with medical and personal needs. The family is glad they chose Lilac View and would highly recommend it.
The facility does not answer the phone despite callers trying at various times of day. Residents do not have phones in their rooms. Families cannot check on their loved ones for quite some time. The staff are rude, and there are no nurses on staff.Lilac View in Rochester, NH is best suited for families who prioritize a warm, respectful, person-centered approach to assisted living and want a home-like setting where staff are consistently described as caring and attentive. The community earns high marks for dignity, daily support, and a welcoming atmosphere, with families noting smooth transitions for loved ones and clear, ongoing updates about well‑being. For residents who thrive on relational care, personal attention, and a tidy, pleasant environment, Lilac View can feel like the right fit.
Those weighing Lilac View against other options should note that it may not be the strongest match for seniors who require routine on-site licensed nursing and unwavering medical oversight. Several reviews hint at a limited nursing presence, and one account explicitly flags the absence of nurses on staff. Added to this, accessibility issues with phone contact have torn a few families away from timely updates, underscoring a potential disconnect between operational communication and what families expect when a loved one is living away from home. For families with high medical acuity or a need for guaranteed, real-time nursing availability, alternatives with more robust clinical staffing will likely be safer choices.
The key positives at Lilac View, caring, highly qualified staff; attentive listening to resident preferences; and a willingness to go the extra mile with medical and personal needs, do a lot of heavy lifting in offsetting the main concerns. Families repeatedly describe staff as gentle, respectful, and purposefully engaged in residents’ daily routines, from medical support to personal care. The environment reinforces these strengths: it is clean, well maintained, and aesthetically welcoming, with residents appearing content and engaged. In practical terms, this combination often translates into fewer disruptions for families seeking reliable daily care and steady communication about health changes.
Another strong thread in the feedback centers on transitions and ongoing care coordination. When a loved one is entering Lilac View, family members are encouraged by the smooth handoffs and the sense that staff listen carefully to individual needs. This creates a practical advantage for families navigating the move from independent living or family care into assisted living. The overall mood among residents, happy, with caregivers described as dependable, helps families feel confident about the daily quality of life and the social environment at Lilac View, which can be a decisive factor for many families.
Nevertheless, the negatives cannot be ignored in practical terms. The most consequential concerns revolve around staffing and communication logistics. The stated absence of on-site nurses, combined with reports of rude certain aides in some situations, points to potential gaps in medical supervision and consistent bedside demeanor during peak times. Additionally, inconsistent phone accessibility undermines the promise of easy family contact and timely care updates. For families weighing options for a loved one who requires close medical monitoring or quick, reliable updates, these red flags should trigger a deeper dive: request current staffing models, confirm nurse coverage hours, and verify communication protocols before making a commitment.
In the end, Lilac View stands as a solid, well-regarded choice for families seeking a respectful, person-centered residential experience with strong day‑to‑day caregiving and a clean, pleasant setting. It is a commendable option for seniors with moderate medical needs who value dignity, ongoing family communication, and a home-like atmosphere. Those needing consistent on-site licensed nursing or guaranteed, rapid family contact should approach with a plan: tour the community, meet the care director, review current staffing schedules, and assess whether medical oversight aligns with the resident’s needs. For the right match, Lilac View delivers genuine warmth, reliable daily support, and a reassuring sense of belonging in a community that genuinely treats residents with care.
40 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Lilac View in Rochester, NH is a fully furnished assisted living community that provides a comfortable and supportive environment for seniors. The community offers a range of amenities to ensure the well-being and convenience of its residents. Cable or satellite TV, Wi-Fi/high-speed internet, and telephone services are available to keep residents connected to the outside world.
The dining room at Lilac View caters to special dietary restrictions, providing healthy and delicious meals that meet individual needs. Housekeeping services are also offered to maintain cleanliness and organization within each resident's living space.
Residents can enjoy the beautiful outdoor space and garden areas, providing opportunities for relaxation and enjoyment of nature. Scheduled daily activities are provided to promote social engagement and active lifestyles. Additionally, transportation arrangements can be made for medical appointments and there is nearby access to cafes, pharmacies, physicians' offices, restaurants, places of worship, and hospitals.
Lilac View takes pride in ensuring the safety and well-being of its residents with 24-hour supervision. Trained staff members are available to provide assistance with activities of daily living such as bathing, dressing, transfers, medication management, diabetes diet management, meal preparation and service. Coordination with healthcare providers is also provided to facilitate comprehensive care for residents.
Furthermore, Lilac View prioritizes mental wellness by offering a dedicated program that focuses on promoting emotional health and well-being. This includes monitoring mental health needs as well as providing appropriate support.
Overall, Lilac View is committed to providing exceptional care through its comprehensive amenities and personalized care services.
Lilac View is located at 18 Health Care Drive, Rochester, NH 03867 in Strafford County, New Hampshire
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