14 Spring Street, Nashua, NH 03060
For more information about senior living options: (844) 490-3973
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Over the course of a year, a steady relationship with Heaven Sent Home Care has grown into a heartfelt testament to what thoughtful, flexible, and professional in-home care can mean for someone recovering from a spinal cord injury. The journey began with a careful intake process led by Angela Rosa, whose approach set the tone for everything that followed. She took the time to familiarize herself with the client's needs, preferences, and personality, making it possible to not only determine what care was necessary but also to choose caregivers whose professional credentials and personal temperaments would mesh well with daily routines and long?term goals. This early attention to detail created a foundation of trust and predictability that carried through the entire year.
As the client's recovery progressed and the daily schedule shifted from near?continuous assistance to only a few shifts per week, the scheduling process remained a strength of Heaven Sent. Initially, there was a clear, predictable monthly plan listing the assigned caregivers and their credentials, which provided reassurance and clarity. When the schedule became less predictable, the Heaven Sent office demonstrated remarkable flexibility, accommodating last?minute changes with patience and professionalism. This adaptability was not just about filling hours; it was about preserving continuity of care and ensuring that the client's evolving needs were met without disruption or stress.
The experience over the year highlighted the caliber of the caregiving team: four distinct CNAs or PCAs, each delivering excellent personal care, shopping and cooking, housekeeping, and transportation to medical appointments. These caregivers were consistently described as experienced, skilled, dedicated, caring, and trustworthy. While the client would have loved to keep each caregiver long?term, life changes - such as the need for a regular, predictable schedule or starting a family - meant that each eventual departure was understandable. Across these transitions, Heaven Sent remained steadfast in finding new, well?matched caregivers who could step in smoothly. The current caregiver, in place for seven months, has become so integral that she feels like part of the family, underscoring the agency's success in fostering genuine connections and reliable care.
A key measure of any home?care agency is how it responds when a caregiver?client match isn't ideal. In this case, one test of the agency's responsiveness occurred, and Heaven Sent addressed the situation promptly, arranging an appropriate substitute without delay. This demonstrated a deep commitment to client comfort and continuity, reinforcing the sense that the client's well?being comes first and that the agency will act quickly to correct course when needed.
Equally important in these testimonials is the treatment of the caregivers themselves. The family notes that Heaven Sent caregivers consistently report being well treated, fairly paid, and happy with their employer. The belief expressed here is that fair treatment of staff translates directly into the quality of care clients receive, and this sentiment is echoed by the narrator: caring for employees well is as crucial as the other facets of care discussed. This emphasis on ethical employment practices helps explain the high level of sincerity, reliability, and warmth that permeates the client's experience.
Within the narrative, specific acknowledgments stand out. Angela Rosa and Kat are singled out as exceptional - described as thorough, caring, and helpful in every interaction. The praise is not merely for competence but also for empathy and responsiveness; their contributions are portrayed as having a meaningful, personal impact on both the client and the family. The client even expresses gratitude in multiple lines, noting how the organization has supported family members in caring for loved ones with dignity and joy. A sentiment that recurs is the sense of belonging to a "family" at Heaven Sent, where team members are valued and families feel confident in the care their loved ones receive.
The testimonials also include moving individual voices that illuminate the human side of the service. A family member shares, "My mother being cared for with this organization. Thank you so much for everything Heaven Sent!!!" and speaks to the overall ethos of excellence, professionalism, and value. Another testament notes, "At Heaven Sent Home Care you receive excellence, professionalism and value," and highlights the desire to encourage others to join the organization as team members while inviting families to entrust their loved ones to a care team that delivers with joy. The sense of gratitude is complemented by a practical acknowledgement of reliability - "the best homecare agency around," with staff available "anytime of the day or night," ready to address questions or concerns.
A particularly poignant note comes from Eddie Blais, whose father was in hospice care under Heaven Sent. He recalls Heather, a caregiver who remained by his father's side through each day, demonstrating empathy and dedication that left a lasting impression. The elder Mr. Blais repeatedly expressed genuine admiration for Heather, and the family's description of her as "HEAVEN SENT" and a true blessing underscores the profound personal impact that one compassionate caregiver can have in the most intimate moments of end?of?life care. This testimonial embodies the deepest possible endorsement - a caregiver whose presence brings comfort, dignity, and a sense of sacred support during a difficult time.
Taken together, these reflections paint a portrait of Heaven Sent Home Care as an organization that balances excellent clinical and practical care with a respectful, humane approach to both clients and employees. The agency's intake process, scheduling flexibility, careful caregiver matching, prompt handling of mismatches, and unwavering commitment to fair treatment of staff all contribute to a consistent, high?quality experience. For families navigating recovery, chronic illness, or hospice moments, Heaven Sent is portrayed not only as a service but as a reliable partner whose frontline caregivers become trusted members of the family, delivering care with professionalism, compassion, and a sense of joy that radiates through every shift and every interaction.
Heaven Sent Home Care in Nashua, NH is a premier assisted living community that offers a wide range of amenities and care services designed to enhance the quality of life for its residents. The fully furnished apartments provide a comfortable and home-like environment, complete with cable or satellite TV for entertainment. The dining room offers restaurant-style dining, where residents can enjoy delicious meals prepared by the staff.
The community also includes various outdoor spaces such as a garden, perfect for relaxing and enjoying the fresh air. Inside, there is a small library where residents can find books to read and engage in intellectual pursuits. Wi-Fi/high-speed internet and telephone services are available to help residents stay connected with their loved ones.
In terms of care services, Heaven Sent Home Care provides 24-hour supervision to ensure the safety and well-being of all residents. Staff members are available to assist with activities of daily living, including bathing, dressing, and transfers. They offer specialized assistance for individuals on diabetes diets and can accommodate special dietary restrictions.
Medication management is also provided to make sure that residents take their medications correctly and on time. The community has a mental wellness program in place to support the emotional well-being of its residents.
Heaven Sent Home Care is conveniently located near various amenities that further enrich the lives of its residents. There are five cafes nearby, offering options for socializing outside the community. Three parks provide opportunities for outdoor recreation and leisurely strolls. With 11 pharmacies nearby, accessing medication is convenient. There are also numerous physicians within close proximity for medical needs.
For those looking for entertainment options, 28 restaurants offer diverse cuisines, while two theaters provide opportunities for cultural experiences. One place of worship allows residents to practice their faith conveniently.
Overall, Heaven Sent Home Care in Nashua, NH offers a warm and inviting environment with exceptional care services and amenities that cater to the unique needs of each resident.
Heaven Sent Home Care is located at 14 Spring Street, Nashua, NH 03060 in Hillsborough County, New Hampshire
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