Heaven Sent Home Care

14 Spring Street, Nashua, NH 03060

For more information about senior living options: (844) 490-3973

4.4 from 10 reviews
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Assisted Living

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    Overall Review of Heaven Sent Home Care

    Pros

    • pro Heaven Sent Home Care provides excellent personal care, shopping and cooking, housekeeping help, and transportation to medical appointments.
    • pro The caregivers are experienced, skilled, dedicated, caring, and trustworthy.
    • pro Angela Rosa and Kat are excellent in caregiving, showing care and helpfulness.
    • pro Scheduling is flexible, with last-minute changes accommodated.
    • pro Heaven Sent responds quickly to mismatches and finds appropriate substitutes.
    • pro Caregivers report being well treated, fairly paid, and happy with the company.
    • pro The current caregiver has become like a member of the family.
    • pro Heaven Sent is described as the best home care agency around, delivering excellence, professionalism, and value.
    • pro Heather is empathetic and consistently supportive, highly valued by the family.

    Review

    Over the course of a year, a steady relationship with Heaven Sent Home Care has grown into a heartfelt testament to what thoughtful, flexible, and professional in-home care can mean for someone recovering from a spinal cord injury. The journey began with a careful intake process led by Angela Rosa, whose approach set the tone for everything that followed. She took the time to familiarize herself with the client's needs, preferences, and personality, making it possible to not only determine what care was necessary but also to choose caregivers whose professional credentials and personal temperaments would mesh well with daily routines and long?term goals. This early attention to detail created a foundation of trust and predictability that carried through the entire year.

    As the client's recovery progressed and the daily schedule shifted from near?continuous assistance to only a few shifts per week, the scheduling process remained a strength of Heaven Sent. Initially, there was a clear, predictable monthly plan listing the assigned caregivers and their credentials, which provided reassurance and clarity. When the schedule became less predictable, the Heaven Sent office demonstrated remarkable flexibility, accommodating last?minute changes with patience and professionalism. This adaptability was not just about filling hours; it was about preserving continuity of care and ensuring that the client's evolving needs were met without disruption or stress.

    The experience over the year highlighted the caliber of the caregiving team: four distinct CNAs or PCAs, each delivering excellent personal care, shopping and cooking, housekeeping, and transportation to medical appointments. These caregivers were consistently described as experienced, skilled, dedicated, caring, and trustworthy. While the client would have loved to keep each caregiver long?term, life changes - such as the need for a regular, predictable schedule or starting a family - meant that each eventual departure was understandable. Across these transitions, Heaven Sent remained steadfast in finding new, well?matched caregivers who could step in smoothly. The current caregiver, in place for seven months, has become so integral that she feels like part of the family, underscoring the agency's success in fostering genuine connections and reliable care.

    A key measure of any home?care agency is how it responds when a caregiver?client match isn't ideal. In this case, one test of the agency's responsiveness occurred, and Heaven Sent addressed the situation promptly, arranging an appropriate substitute without delay. This demonstrated a deep commitment to client comfort and continuity, reinforcing the sense that the client's well?being comes first and that the agency will act quickly to correct course when needed.

    Equally important in these testimonials is the treatment of the caregivers themselves. The family notes that Heaven Sent caregivers consistently report being well treated, fairly paid, and happy with their employer. The belief expressed here is that fair treatment of staff translates directly into the quality of care clients receive, and this sentiment is echoed by the narrator: caring for employees well is as crucial as the other facets of care discussed. This emphasis on ethical employment practices helps explain the high level of sincerity, reliability, and warmth that permeates the client's experience.

    Within the narrative, specific acknowledgments stand out. Angela Rosa and Kat are singled out as exceptional - described as thorough, caring, and helpful in every interaction. The praise is not merely for competence but also for empathy and responsiveness; their contributions are portrayed as having a meaningful, personal impact on both the client and the family. The client even expresses gratitude in multiple lines, noting how the organization has supported family members in caring for loved ones with dignity and joy. A sentiment that recurs is the sense of belonging to a "family" at Heaven Sent, where team members are valued and families feel confident in the care their loved ones receive.

    The testimonials also include moving individual voices that illuminate the human side of the service. A family member shares, "My mother being cared for with this organization. Thank you so much for everything Heaven Sent!!!" and speaks to the overall ethos of excellence, professionalism, and value. Another testament notes, "At Heaven Sent Home Care you receive excellence, professionalism and value," and highlights the desire to encourage others to join the organization as team members while inviting families to entrust their loved ones to a care team that delivers with joy. The sense of gratitude is complemented by a practical acknowledgement of reliability - "the best homecare agency around," with staff available "anytime of the day or night," ready to address questions or concerns.

    A particularly poignant note comes from Eddie Blais, whose father was in hospice care under Heaven Sent. He recalls Heather, a caregiver who remained by his father's side through each day, demonstrating empathy and dedication that left a lasting impression. The elder Mr. Blais repeatedly expressed genuine admiration for Heather, and the family's description of her as "HEAVEN SENT" and a true blessing underscores the profound personal impact that one compassionate caregiver can have in the most intimate moments of end?of?life care. This testimonial embodies the deepest possible endorsement - a caregiver whose presence brings comfort, dignity, and a sense of sacred support during a difficult time.

    Taken together, these reflections paint a portrait of Heaven Sent Home Care as an organization that balances excellent clinical and practical care with a respectful, humane approach to both clients and employees. The agency's intake process, scheduling flexibility, careful caregiver matching, prompt handling of mismatches, and unwavering commitment to fair treatment of staff all contribute to a consistent, high?quality experience. For families navigating recovery, chronic illness, or hospice moments, Heaven Sent is portrayed not only as a service but as a reliable partner whose frontline caregivers become trusted members of the family, delivering care with professionalism, compassion, and a sense of joy that radiates through every shift and every interaction.

    Features

    Housing

    • 21 resident community capacity 21 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Manchester (12 miles away) Manchester (12 miles away)

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Heaven Sent Home Care in Nashua, NH is a premier assisted living community that offers a wide range of amenities and care services designed to enhance the quality of life for its residents. The fully furnished apartments provide a comfortable and home-like environment, complete with cable or satellite TV for entertainment. The dining room offers restaurant-style dining, where residents can enjoy delicious meals prepared by the staff.

    The community also includes various outdoor spaces such as a garden, perfect for relaxing and enjoying the fresh air. Inside, there is a small library where residents can find books to read and engage in intellectual pursuits. Wi-Fi/high-speed internet and telephone services are available to help residents stay connected with their loved ones.

    In terms of care services, Heaven Sent Home Care provides 24-hour supervision to ensure the safety and well-being of all residents. Staff members are available to assist with activities of daily living, including bathing, dressing, and transfers. They offer specialized assistance for individuals on diabetes diets and can accommodate special dietary restrictions.

    Medication management is also provided to make sure that residents take their medications correctly and on time. The community has a mental wellness program in place to support the emotional well-being of its residents.

    Heaven Sent Home Care is conveniently located near various amenities that further enrich the lives of its residents. There are five cafes nearby, offering options for socializing outside the community. Three parks provide opportunities for outdoor recreation and leisurely strolls. With 11 pharmacies nearby, accessing medication is convenient. There are also numerous physicians within close proximity for medical needs.

    For those looking for entertainment options, 28 restaurants offer diverse cuisines, while two theaters provide opportunities for cultural experiences. One place of worship allows residents to practice their faith conveniently.

    Overall, Heaven Sent Home Care in Nashua, NH offers a warm and inviting environment with exceptional care services and amenities that cater to the unique needs of each resident.

    Nearby Places of Interest

    Restaurants

    • Liquid Therapy (0.1 miles)
    • Bagel Alley (0.1 miles)
    • Casa Mezcal Mexican Grill (0.2 miles)
    • The Peddler's Daughter (0.3 miles)
    • Nashua House Of Pizza (0.3 miles)
    • Wendy's (0.3 miles)
    • McDonald's (0.3 miles)

    Physicians

    • Foundation Cardiology (0.3 miles)
    • Kaczanowski, Michael Foundation Gastroenterology (0.3 miles)
    • Foundation Pulmonary (0.3 miles)
    • Southern New Hampshire Health System (0.4 miles)
    • Foundation Gastroenterology (0.4 miles)
    • Dermatology Associates of Southern New Hampshire (0.6 miles)
    • Dr Woods Hearing Center (0.6 miles)

    Pharmacies

    • Walgreens (0.4 miles)
    • Rite Aid (1.4 miles)
    • CVS Pharmacy (1.6 miles)
    • Rite Aid (1.7 miles)
    • Rite Aid (2.8 miles)
    • CVS Pharmacy (3.4 miles)
    • Walgreens (3.4 miles)

    Parks

    • Greeley Park (1.4 miles)
    • Benson's Park (3.1 miles)
    • Edward Roy Memorial Park (4.8 miles)

    Cafes

    • Starbucks (1.7 miles)
    • Starbucks (2.8 miles)
    • Panera Bread (3.6 miles)
    • Pressed Cafe (3.6 miles)
    • Starbucks (4.9 miles)
    • Buckley's Bakery & Cafe (6.5 miles)

    Theaters

    • Chunky's Cinema Pub - Nashua (1.8 miles)
    • AMC Tyngsboro 12 (4.6 miles)

    Places of Worship

    • Resurrection Parish (2.8 miles)

    Hospitals

    • St Joseph Adult Day Health Center (3.5 miles)
    • Northeast Rehabilitation Hospital (5 miles)

    Frequently Asked Questions

    Where is Heaven Sent Home Care?

    Nearby Communities

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