Affectionate Home Health Care Agency

1 Chestnut Street Ste 201, Nashua, NH 03060

For more information about senior living options: (844) 490-3973

3.9 from 12 reviews
5 stars
8
4 stars
1
3 stars
0
2 stars
0
1 stars
3

Assisted Living

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    Overall Review of Affectionate Home Health Care Agency

    Pros

    • pro They provide the best health care services.
    • pro They have great people who are very understanding.
    • pro The staff are friendly, the office is clean, and they seem to enjoy working with the clients.

    Cons

    • pro The company is described as the worst.
    • pro They never have any cases available and leave clients waiting.
    • pro They are rude and fail to return calls.
    • pro Veronica is described as never answering her phone, being rude, and not replying to texts.
    • pro Tutu is described as irresponsible, never picking up the phone, and not following up.
    • pro They may pay $15, but are deemed the worst company.
    • pro They bounced a payroll check to the reviewer's wife.

    Review

    The collection of reviews presents a healthcare provider that some patrons describe as among the best in terms of care and understanding, while others recount a frustrating and at times troubling experience. A few readers open with praise, calling the service "best health care services" and noting that the staff are "great people and very understanding." Those positive comments frame a service that, in the eyes of at least some clients, can be compassionate, attentive, and supportive. Yet alongside these kind words, a number of reviews immediately reveal a starkly different reality for others, hinting at serious gaps in availability, communication, and accountability.

    One of the most troubling accounts centers on a personal emergency that became a long, stalled process. The reviewer explains traveling to attend to family after their grandmother passed away in February 2021, only to encounter the claim that the company had found someone to cover the reviewer's case. The problem never resolved: "Ever since I've been waiting for a case and they never have anything available." The frustration is compounded by reports of rude behavior and a pattern of broken promises regarding callbacks. The reviewer emphasizes that "they are rude," that they are "always say they are going to call and never call you back," and specifically calls out Veronica for not answering her phone, exhibiting what is described as an ongoing attitude, and never replying to text messages. The same narrative casts doubt on the reliability of communication channels and the consistency of service.

    Another paragraph of the same account doubles down on the communication breakdown by naming Tutu as another problematic contact. The reviewer describes Tutu as "irresponsible," noting that she "never picks up her phone" and, when she does, promises to get back to the caller but never follows through. The pattern described here is not just occasional missed calls; it is presented as a recurrent failure to maintain contact with clients and to keep promises, leaving the reviewer feeling neglected and frustrated. In combination, Veronica and Tutu's conduct is presented as a barrier to receiving timely and dependable care, which is particularly disheartening given the initial expectation that the company would provide support during a difficult personal time.

    Financial considerations add another layer to the complaints. The reviewer who mentions the $15 figure points to compensation as a factor that might explain some behavior but argues that it does not excuse the service gaps. The line, "Yes they may pay 15$ but this is the worst company ever," signals a perception that low pay may be connected to the broader shortcomings in responsiveness and reliability. It's not just about pricing; it's about whether affordable services come with a professional commitment and dependable follow-through, which the reviewer feels is missing.

    A separate, explicit grievance about payroll practices compounds the negative sentiment. Described as the "Worst Company I have come across in years," this reviewer alleges that the company bounced a payroll check to his wife. The narrative notes that while the staff come across as friendly at first, the underlying issues can overshadow that initial impression. The warning to others - "beware" and the wish to be able to give negative stars - underscores a deep mistrust rooted in a concrete financial misstep, which can undermine confidence in the organization's overall integrity.

    Amid the heavier criticisms, another note of contrast appears: not all feedback is uniformly negative. One brief, positive remark recognizes "friendly staff" and mentions that the office is "clean," and that the reviewer enjoys working with the clients. This glimpse of warm interactions and a positive environment stands in tension with the other accounts, reminding readers that experiences can vary widely within the same organization. It suggests that for some clients and staff, the atmosphere and interpersonal dynamics are supportive and pleasant, even if serious issues persist for others.

    Taken together, the reviews sketch a complex portrait. On one hand, there are appreciations of compassionate care, approachable people, and a clean, friendly office environment. On the other hand, there are persistent concerns about communication failures, unreliable case coverage, personnel accountability, and questionable payroll practices. The strongest threads of critique center on unreturned calls and messages, difficulty securing cases or assignments, and specific individuals who are cited as failing to follow through. The more positive notes emphasize kindness, professionalism, and a welcoming atmosphere, but they sit alongside these clearer warnings about systemic gaps that can leave clients feeling let down during stressful times.

    Features

    Housing

    • 21 resident community capacity 21 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Manchester (12 miles away) Manchester (12 miles away)

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Welcome to our affectionate home health care agency in Nashua, NH. We are proud to offer a range of amenities and care services to ensure the comfort and well-being of our residents.

    Our fully furnished community provides a warm and inviting atmosphere with a variety of amenities to enhance daily living. Residents can enjoy their favorite TV shows with cable or satellite TV or relax in our small library. Our outdoor space and garden provide a tranquil setting for residents to spend time outdoors, while our Wi-Fi/high-speed internet keeps them connected to loved ones.

    We understand the importance of maintaining a healthy lifestyle, which is why we offer assistance with activities of daily living such as bathing, dressing, and transfers. Our dedicated staff also provides medication management and follows special dietary restrictions, including diabetes diets. Meal preparation and service are provided in our restaurant-style dining room, ensuring delicious and nutritious meals for all residents.

    At our community, we believe in promoting mental wellness. Our mental wellness program offers activities and resources to support cognitive health and emotional well-being. Residents can also participate in resident-run activities and scheduled daily activities for socialization and engagement.

    Convenience is key for our residents, which is why we are pleased to have several amenities nearby. With five cafes, three parks, 11 pharmacies, 28 physicians, 28 restaurants, one place of worship, two theaters, and two hospitals nearby, there is always something to explore or visit just minutes from our community.

    Come experience the compassion and care that sets us apart at our affectionate home health care agency in Nashua. We look forward to welcoming you into our community.

    Nearby Places of Interest

    Restaurants

    • Casa Mezcal Mexican Grill (0.3 miles)
    • Bagel Alley (0.4 miles)
    • The Peddler's Daughter (0.4 miles)
    • Liquid Therapy (0.4 miles)
    • Nashua House Of Pizza (0.6 miles)
    • Wendy's (0.7 miles)
    • McDonald's (0.7 miles)

    Physicians

    • Foundation Cardiology (0.5 miles)
    • Kaczanowski, Michael Foundation Gastroenterology (0.5 miles)
    • Foundation Gastroenterology (0.6 miles)
    • Foundation Pulmonary (0.6 miles)
    • Southern New Hampshire Health System (0.7 miles)
    • St. Joseph Hospital Pediatrics - Nashua (0.7 miles)
    • Nashua Pediatrics (0.7 miles)

    Pharmacies

    • Walgreens (0.5 miles)
    • Rite Aid (1.2 miles)
    • CVS Pharmacy (1.9 miles)
    • Rite Aid (2.1 miles)
    • Rite Aid (3.1 miles)
    • Walgreens (3.5 miles)
    • CVS Pharmacy (3.5 miles)

    Cafes

    • Starbucks (1.4 miles)
    • Starbucks (3 miles)
    • Pressed Cafe (3.6 miles)
    • Panera Bread (3.6 miles)
    • Starbucks (4.8 miles)
    • Buckley's Bakery & Cafe (6.1 miles)

    Theaters

    • Chunky's Cinema Pub - Nashua (1.4 miles)
    • AMC Tyngsboro 12 (4.6 miles)

    Parks

    • Greeley Park (1.5 miles)
    • Benson's Park (3.4 miles)
    • Edward Roy Memorial Park (4.9 miles)
    • Merrimack Commons (8 miles)

    Places of Worship

    • Resurrection Parish (2.4 miles)

    Hospitals

    • St Joseph Adult Day Health Center (3.2 miles)
    • Northeast Rehabilitation Hospital (4.7 miles)

    Frequently Asked Questions

    Where is Affectionate Home Health Care Agency?

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