1 Chestnut Street Ste 201, Nashua, NH 03060
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The collection of reviews presents a healthcare provider that some patrons describe as among the best in terms of care and understanding, while others recount a frustrating and at times troubling experience. A few readers open with praise, calling the service "best health care services" and noting that the staff are "great people and very understanding." Those positive comments frame a service that, in the eyes of at least some clients, can be compassionate, attentive, and supportive. Yet alongside these kind words, a number of reviews immediately reveal a starkly different reality for others, hinting at serious gaps in availability, communication, and accountability.
One of the most troubling accounts centers on a personal emergency that became a long, stalled process. The reviewer explains traveling to attend to family after their grandmother passed away in February 2021, only to encounter the claim that the company had found someone to cover the reviewer's case. The problem never resolved: "Ever since I've been waiting for a case and they never have anything available." The frustration is compounded by reports of rude behavior and a pattern of broken promises regarding callbacks. The reviewer emphasizes that "they are rude," that they are "always say they are going to call and never call you back," and specifically calls out Veronica for not answering her phone, exhibiting what is described as an ongoing attitude, and never replying to text messages. The same narrative casts doubt on the reliability of communication channels and the consistency of service.
Another paragraph of the same account doubles down on the communication breakdown by naming Tutu as another problematic contact. The reviewer describes Tutu as "irresponsible," noting that she "never picks up her phone" and, when she does, promises to get back to the caller but never follows through. The pattern described here is not just occasional missed calls; it is presented as a recurrent failure to maintain contact with clients and to keep promises, leaving the reviewer feeling neglected and frustrated. In combination, Veronica and Tutu's conduct is presented as a barrier to receiving timely and dependable care, which is particularly disheartening given the initial expectation that the company would provide support during a difficult personal time.
Financial considerations add another layer to the complaints. The reviewer who mentions the $15 figure points to compensation as a factor that might explain some behavior but argues that it does not excuse the service gaps. The line, "Yes they may pay 15$ but this is the worst company ever," signals a perception that low pay may be connected to the broader shortcomings in responsiveness and reliability. It's not just about pricing; it's about whether affordable services come with a professional commitment and dependable follow-through, which the reviewer feels is missing.
A separate, explicit grievance about payroll practices compounds the negative sentiment. Described as the "Worst Company I have come across in years," this reviewer alleges that the company bounced a payroll check to his wife. The narrative notes that while the staff come across as friendly at first, the underlying issues can overshadow that initial impression. The warning to others - "beware" and the wish to be able to give negative stars - underscores a deep mistrust rooted in a concrete financial misstep, which can undermine confidence in the organization's overall integrity.
Amid the heavier criticisms, another note of contrast appears: not all feedback is uniformly negative. One brief, positive remark recognizes "friendly staff" and mentions that the office is "clean," and that the reviewer enjoys working with the clients. This glimpse of warm interactions and a positive environment stands in tension with the other accounts, reminding readers that experiences can vary widely within the same organization. It suggests that for some clients and staff, the atmosphere and interpersonal dynamics are supportive and pleasant, even if serious issues persist for others.
Taken together, the reviews sketch a complex portrait. On one hand, there are appreciations of compassionate care, approachable people, and a clean, friendly office environment. On the other hand, there are persistent concerns about communication failures, unreliable case coverage, personnel accountability, and questionable payroll practices. The strongest threads of critique center on unreturned calls and messages, difficulty securing cases or assignments, and specific individuals who are cited as failing to follow through. The more positive notes emphasize kindness, professionalism, and a welcoming atmosphere, but they sit alongside these clearer warnings about systemic gaps that can leave clients feeling let down during stressful times.
Welcome to our affectionate home health care agency in Nashua, NH. We are proud to offer a range of amenities and care services to ensure the comfort and well-being of our residents.
Our fully furnished community provides a warm and inviting atmosphere with a variety of amenities to enhance daily living. Residents can enjoy their favorite TV shows with cable or satellite TV or relax in our small library. Our outdoor space and garden provide a tranquil setting for residents to spend time outdoors, while our Wi-Fi/high-speed internet keeps them connected to loved ones.
We understand the importance of maintaining a healthy lifestyle, which is why we offer assistance with activities of daily living such as bathing, dressing, and transfers. Our dedicated staff also provides medication management and follows special dietary restrictions, including diabetes diets. Meal preparation and service are provided in our restaurant-style dining room, ensuring delicious and nutritious meals for all residents.
At our community, we believe in promoting mental wellness. Our mental wellness program offers activities and resources to support cognitive health and emotional well-being. Residents can also participate in resident-run activities and scheduled daily activities for socialization and engagement.
Convenience is key for our residents, which is why we are pleased to have several amenities nearby. With five cafes, three parks, 11 pharmacies, 28 physicians, 28 restaurants, one place of worship, two theaters, and two hospitals nearby, there is always something to explore or visit just minutes from our community.
Come experience the compassion and care that sets us apart at our affectionate home health care agency in Nashua. We look forward to welcoming you into our community.
Affectionate Home Health Care Agency is located at 1 Chestnut Street Ste 201, Nashua, NH 03060 in Hillsborough County, New Hampshire
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