3 Winter Street, Nashua, NH 03060
For more information about senior living options: (844) 490-3973
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The reviewer paints Harbor Homes as a place with some genuine positives tangled up in a lot of alarming problems. On the bright side, they describe Harbor Homes as "the best all around" and praise the staff for being attentive. They credit the experience with a marked improvement in their health and outlook: as a diabetic who felt very unhealthy before, the reviewer says that starting to come here helped them feel like themselves again. They even express optimism about the future - planning to "stylin and profilin" once they get new teeth, suggesting a sense of renewed confidence and personal care that the environment has supported in a meaningful way.
Yet the praise sits alongside a mounting list of serious concerns, starting with health and safety. The reviewer notes a policy of no smoking, which they say is not truly enforced by Harbor Homes. They report having suffered recurrent illnesses - two bouts of the flu, bronchitis, and pneumonia - along with a medical concern about spots on their lungs seen on an X-ray. The core of the complaint is secondhand smoke: the residents allegedly smoke indoors without opening windows, creating a hazardous environment for someone with highly sensitive lungs and respiratory ailments. The health stakes here are described as not theoretical but concrete and ongoing, prompting anxiety about tests and potential lung cancer.
The problems extend to the physical and logistical aspects of living in the space. The reviewer moved in around November 1, 2024, and immediately began dealing with a set of interpersonal and maintenance issues. An incident where a resident complained about a mover slamming a door too hard escalated into broader tensions. A separate incident involved a kitchen light being broken by another person, with that individual attempting to blame the reviewer. The reviewer expresses frustration at being blamed and threatened with an eviction or financial liability, despite claiming to be unable to physically reach the light without standing on a chair or a ladder. They describe bringing only a modest amount of belongings, and yet encountering a culture of disruption and blame that feels disproportionately directed at them.
The sense of being unheard continues with the management dynamic. The reviewer depicts a division between residents - some who have come from psych hospitals - and a program manager who seems either indifferent or complicit in a pattern of bullying. In their retelling, the manager dismisses concerns by noting that "they have been here together for a long time," which the reviewer reads as a justification for inaction and a lack of support for their own property and personal safety. An eviction warning is issued after residents paint the reviewer as loud, a claim the reviewer disputes, asserting they are not the problem. The emotional toll of being dismissed is palpable, especially when the reviewer details the loss and mishandling of personal items - an Xmas tree discarded, a kitchen decor sponge thrown away - without any prior notice or explanation.
As the narrative deepens, the sense of violation grows with theft and tampering. The reviewer states that a brand-new camping cart, still unopened, was stolen, followed by further losses of medications and other packages. They are in the process of filing complaints with appropriate authorities, and they mention police involvement over a separate incident: accusations of harassing others for spraying an air freshener, which they claim worsened chest symptoms from the potent smoke around them. The reviewer describes the residents as petty and deceptive, likening them to "mean girls" who shift blame and retaliate when confronted about stealing. They accuse the house manager of enabling this bullying rather than addressing it.
All of this culminates in a profound impact on the reviewer's sense of security and well-being. What started as a path to recovery and improved health has become a source of relentless stress and conflict, with the environment feeling unsafe and unsupportive. The repeated losses of personal property, combined with theft and the fear of further harm, eclipse the original intention of moving into Harbor Homes for stability and health improvement. The reviewer acknowledges that there may be other homes with better administration, but what they experience at this location leaves them concerned about ongoing health outcomes and safety.
In the closing reflection, the reviewer judges the overall experience as marked by "horrible customer service" and a lack of cohesive leadership. They emphasize a sense of being underserved and unsupported, a situation that seems at odds with the initial promise of Harbor Homes as a place to get better and reclaim a healthy, stable life. The narrative ends on a note of unresolved tension and frustration, with ongoing medical testing and a continuing search for security, support, and a living environment that aligns with the goal of recovery rather than becoming a source of stress and risk.
Harbor Homes in Nashua, NH is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community provides a comfortable and homelike environment, offering fully furnished accommodations with Wi-Fi/high-speed internet access.
Residents at Harbor Homes enjoy delicious meals served in a spacious dining room, with special dietary restrictions taken into consideration. In addition, housekeeping services are provided to maintain cleanliness and tidiness throughout the community.
To promote an active lifestyle, Harbor Homes offers scheduled daily activities for residents to participate in. These activities encourage socialization, engagement, and overall well-being.
The care services at Harbor Homes are comprehensive and personalized. The dedicated staff assists residents with activities of daily living such as bathing, dressing, and transfers. They also coordinate with health care providers to ensure seamless communication and continuity of care. Medication management is available to ensure that residents stay on top of their medication regimen. Additionally, special dietary restrictions are accommodated for those with specific needs.
Transportation arrangements are made for medical appointments to ensure easy access to healthcare facilities. Residents can relax knowing that there are 2 hospitals nearby as well as numerous physicians' offices and pharmacies in close proximity.
The surrounding neighborhood offers convenience as well as opportunities for leisurely outings. With 5 cafes, 11 pharmacies, 27 restaurants, and 2 theaters nearby, residents have plenty of options for dining out or enjoying cultural experiences. Additionally, there are 3 parks nearby for outdoor recreation and relaxation.
Harbor Homes in Nashua, NH is an assisted living community that provides exceptional care services along with a variety of amenities to enhance the quality of life for its residents.
Harbor Homes is located at 3 Winter Street, Nashua, NH 03060 in Hillsborough County, New Hampshire
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