Greenbriar Healthcare

Pros

• The staff at the facility consists of some very nice nurses and licensed nursing assistants who show genuine care for the patients.
• The facility is considered an affordable option for adequate care by some individuals.
• The equipment available for patient care is modern compared to older standards.
• There are moments when housekeeping attends to the rooms, even if improvements are needed.
• Some family members appreciate that therapy sessions were provided, although they wish they were more consistent.

Cons

• The facility is dirty and unlivable, with poor housekeeping standards in patient rooms.
• There is a severe lack of nursing staff, resulting in delayed responses to patient calls for assistance.
• Many staff members seem indifferent to the patients' needs and well-being.
• Therapy sessions are frequently cut short or missed entirely, negatively impacting patient recovery.
• The food served is consistently of low quality, often improperly cooked or served cold.
• Communication from the facility regarding patient care and hospitalizations is lacking, leaving families uninformed about critical situations.
• Patients are at risk of injury due to insufficient assistance and oversight from caregivers.
• Medication management is poor, with prescriptions not being filled in a timely manner.
• Patients experience long wait times for basic care, causing distress and discomfort.
• The overall management of the facility appears to prioritize profit over patient care and safety.

Review

The reviews for Kindred/Greenbriar indicate a persistent and alarming trend of inadequate care, uncleanliness, and overall dissatisfaction among residents and their families. Many visitors express grave concerns regarding the cleanliness of the facility, describing rooms as dirty with dust and cobwebs prevalent in corners. Reviews highlight instances where housekeeping services seemed to merely surface clean, taking out the trash but failing to provide thorough sanitation. This lack of attention to cleanliness has led many family members to question whether such an environment is suitable for vulnerable patients who require not only medical assistance but also a clean living space.

In addition to issues with hygiene, the quality of medical care appears severely lacking. The nursing staff is reported to be under-staffed, leading to dangerously delayed responses when patients call for help. Many reviewers shared experiences where their loved ones had to wait excessively long—sometimes upwards of 45 minutes—to receive assistance after pressing their call buttons. This delay can cause significant distress and even physical harm; in one tragic instance cited by a reviewer, a patient fell while trying to assist themselves due to negligence from staff members who did not respond promptly.

Moreover, there seems to be widespread dissatisfaction with the availability and quality of therapy sessions offered at Kindred/Greenbriar. Residents were promised physical therapy sessions that they rarely received as scheduled; reports indicate that individuals received only two sessions during stays intended for more frequent rehabilitation support. Families feel that such shortcomings in therapeutic care are detrimental to their loved ones' recovery processes, especially when timely intervention is critically important following surgeries or health complications.

Dietary considerations have also come under fire in numerous accounts. Reviewers described the food served in the facility as subpar at best—often cold or poorly prepared—with many meals lacking basic nutritional standards. The mention of raw potatoes or overcooked meats paints a concerning picture about meal preparation standards that are failing residents’ dietary needs. Additionally, some reviewers noted that snacks were not available throughout the day, which is particularly troubling for diabetic patients who require more consistent management of their blood sugar levels.

There are further troubling incidents involving communication—or lack thereof—from staff regarding emergency situations affecting residents’ health. One reviewer recounted how their family member suffered a stroke without notification being sent out until days later through an outside party visiting the facility. Instances of missed calls during emergencies and failure to communicate critical health developments contributed significantly to frustrations experienced by families entrusting Kindred/Greenbriar with their loved ones' care.

Many reviews culminate in a shared sentiment urging others to reconsider sending relatives or friends to Greenbriar due primarily to systemic issues within the administration itself rather than individual staff failures alone. While some nurses reportedly exhibit dedication and compassion toward patients despite overwhelming circumstances, these efforts appear stifled by inadequate staffing levels and poor management practices aimed predominantly at profit rather than quality resident care. Overall, it’s clear from these narratives that both potential residents and their families should approach this facility with caution due to its multifaceted shortcomings encompassing cleanliness, staffing adequacy, nutritional provision, communication clarity, and treatment consistency. The voices captured here resonate a collective plea: substantial changes are required if Kindred/Greenbriar hopes to restore confidence among those relying on its services during vulnerable times in their lives.

Restaurants

• McDonald's (0.1 miles)
• Boston Billiards Club (0.6 miles)
• Hayward's Ice Cream (0.9 miles)
• Domino's Pizza (0.9 miles)
• Bobolas restaurant (1.4 miles)
• Popeyes Louisiana Kitchen (1.4 miles)
• Lilac Blossom Restaurant (1.8 miles)

Physicians

• IlluminEyes Vision Care (1.2 miles)
• Full Circle Midwifery Care (1.3 miles)
• St Joseph Medical Arts Building (1.3 miles)
• Dental Smiles of Nashua (1.3 miles)
• St. Joseph Hospital (1.3 miles)
• St. Joseph Hospital Pediatrics - Nashua (1.3 miles)
• Nashua Pediatrics (1.3 miles)

Pharmacies

• Walgreens (1.6 miles)
• Walgreens (2 miles)
• CVS Pharmacy (2.1 miles)
• Rite Aid (2.6 miles)
• Rite Aid (2.7 miles)
• Target Pharmacy (2.8 miles)
• Rite Aid (2.9 miles)

Cafes

• Pressed Cafe (1.9 miles)
• Panera Bread (2.1 miles)
• Starbucks (2.4 miles)
• Starbucks (2.6 miles)
• Buckley's Bakery & Cafe (5.9 miles)
• Starbucks (6.5 miles)
• Triangle Store And Deli (7.8 miles)

Theaters

• Chunky's Cinema Pub - Nashua (2.4 miles)
• AMC Tyngsboro 12 (2.9 miles)

Places of Worship

• Resurrection Parish (2.8 miles)

Parks

• Greeley Park (3.4 miles)
• Benson's Park (4.4 miles)
• Edward Roy Memorial Park (6.8 miles)

Hospitals

• St Joseph Adult Day Health Center (4.5 miles)
• Northeast Rehabilitation Hospital (5.9 miles)