Mas Home Care Of New Hampshire in Manchester, NH
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Information last verified:
500 Harvey Road Ste 304, Manchester, NH 03103
For more information about senior living options: (844) 490-3973
The caregivers create a family-like atmosphere that makes clients feel as if they are entering a second home. When paired with the right caregiver, the care experience can be incredibly rewarding. The company is accommodating to schedules and needs, with pleasant and understanding staff. The caregivers are compassionate and eager to help with daily living. MAS Home Care provides companionship and hot meals, giving families peace of mind. The staff are professional, knowledgeable, and consistently enjoyable to be around. They would highly recommend MAS Home Care to anyone seeking home care help.
The company's internal communication sucks. The company lacks communication skills. The employers have poor communications and a horrible scheduling department. MAS is extremely disappointing due to poor customer care and unreliable scheduling. An aide allegedly smoked marijuana before shifts. There were incidents like a sink plug going missing and the oven being left on, indicating careless service. The orientation and training did not prepare staff, and much of the work is housekeeping rather than nursing.Mas Home Care of New Hampshire is best suited for families seeking daytime companionship and practical help with daily living in a home setting. The strongest asset is the caregiver pool, whose members frequently bring warmth, patience, and a sense of “family” into the home. When a compatible caregiver is matched, the experience can feel like a second home, easing the burden on the primary family caregiver and restoring daily rhythm. This option works well for seniors who want regular companionship, hot meals, and light housekeeping without heavy medical tasks. It is most effective for clients who can rely on predictable visits and do not require frequent clinical oversight. For families chasing a high-touch clinical environment, Mas will feel limited.
Nevertheless, this is not a universal fit. Those prioritizing flawless scheduling, unwavering communication from leadership, and robust problem-solving should consider alternatives. A pattern of management gaps, especially around scheduling and responsiveness, undermines trust when a visit is late or missed. The most serious red flags involve safety and accountability lapses by caregivers, such as evidence of unsafe practices or care gaps that aren’t promptly addressed. In those cases, the lack of clear escalation and accountability makes it hard to feel secure. For clients with substantial medical needs or who require nurse-level supervision, Mas may prove insufficient and other agencies with stronger QA processes or facility-based options deserve serious consideration.
The core strength remains the caregivers themselves. Reviews repeatedly note compassionate, professional staff who genuinely want to help and who can lighten the load on the primary family caregiver. The personal, relational approach translates into reliable daily routines, predictable meal times, and meaningful companionship that supports emotional well-being. When a good match is in place, the sense of continuity is tangible and reassuring. Yet this warmth is often tempered by operational gaps: inconsistent or unclear communication within the organization and uneven scheduling reliability. A standout caregiver can be paired with a schedule that works, but systemic issues surface when communication falters or coverage falls through. The result is a service that can feel extraordinary in the moment and fragile when governance slips.
MAS positions itself as a home-care provider with predetermined times, which can be practical for coordinating meals, errands, and routine. That structure aids planning, but it can also feel rigid when life throws a curveball or a last-minute need arises. Several reviews point to basic training and orientation that fail to prepare aides for the full range of real-world tasks in clients’ homes, blurring the line between companionship and nursing and leaving families to compensate. In essence, the program can deliver strong day-to-day care, but the training framework does not consistently translate into seamless, proactive care coordination. The rigidity of scheduling, coupled with uneven management support, sometimes becomes the deciding factor for families weighing Mas against more flexible options.
Families evaluating Mas should walk in with explicit expectations and a contingency plan. A practical step is to arrange a caregiver trial to test chemistry, reliability, and how well the aide handles home environments and routines. Insist on a clear escalation path: who will intervene when a visit is late or a caregiver is unavailable, and what response time to expect from the office. Define tasks up front, companionship, meal support, light housekeeping, errands, and distinguish them from nursing duties that require clinical oversight. Seek reassurance about backup aides and coverage during illness or turnover, and carefully review billing and benefits, as feedback on these areas varies. Gather references, probe the office’s responsiveness, and confirm the expected timing for scheduling changes to prevent gaps in care.
Bottom line: Mas Home Care of New Hampshire is a solid option for families who value warmth, companionship, and reliable daytime presence in a home setting, provided the schedule is workable and the office is responsive when needed. Its strongest asset, compassionate caregivers who integrate into the home life, can dramatically reduce caregiver burnout and improve daily living. The trade-offs are real: inconsistent communication, occasional scheduling breakdowns, and a training framework that doesn’t always align with every client’s nonclinical needs. For those requiring intensive medical oversight, highly predictable scheduling, or a tightly managed escalation path, alternatives or facility-based services deserve serious consideration. When the right caregiver is paired with proactive office support, Mas offers meaningful, tangible benefits that justify its place in a careful care plan.
21 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Manchester (1 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Mas Home Care of New Hampshire in Manchester, NH is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of our residents. Our fully furnished apartments feature cable or satellite TV, Wi-Fi/high-speed internet, a small library, and telephone access for staying connected with loved ones. Each apartment also includes a kitchenette for those who prefer to prepare their own meals.
Our dedicated staff provides 24-hour supervision and assistance with activities of daily living, including bathing, dressing, and transfers. We also offer specialized care for individuals with diabetes, ensuring they receive the proper diet and meal preparation. Medication management is available to help residents stay on track with their prescribed medications.
At Mas Home Care, we prioritize mental wellness and offer a comprehensive program to promote emotional well-being. Residents can participate in resident-run activities as well as scheduled daily activities to engage in social interactions and maintain an active lifestyle.
In addition to our exceptional amenities and care services, our community is conveniently located near various amenities. There are six cafes nearby where residents can enjoy a cup of coffee or meet with friends. For outdoor enthusiasts, there is a park nearby for leisurely walks or picnics. Eleven pharmacies and twenty-four physicians are within close proximity to ensure easy access to healthcare services when needed.
Residents can indulge in various dining options as there are thirty restaurants nearby offering diverse cuisines. For transportation needs, there are two transportation options available for convenience. Additionally, there is one place of worship nearby for religious services or spiritual support.
For added peace of mind, five hospitals are located within easy reach in case of medical emergencies or specialized treatments.
At Mas Home Care of New Hampshire in Manchester, NH, we strive to provide a comfortable and enriching environment where residents can live independently while receiving the support they need.
This part of Manchester, New Hampshire has a convenient location with various amenities nearby. There are reputable physicians, hospitals, pharmacies, and medical centers within a short distance for easy access to healthcare services. Additionally, there is a range of dining options including popular chain restaurants like Olive Garden and local favorites like Cactus Jacks. The area also offers cafes like Starbucks and Pressed Cafe for socializing or enjoying a cup of coffee. For recreation, there are parks such as Nuthin' But Good Times and Merrimack Commons where seniors can enjoy outdoor activities. Overall, this area provides a well-rounded community with essential services and recreational opportunities suitable for senior living.
Mas Home Care Of New Hampshire is located at 500 Harvey Road Ste 304, Manchester, NH 03103 in Rockingham County, New Hampshire
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