Information last verified:
8 Technology Drive, Bedford, NH 03110
For more information about senior living options: (844) 490-3973
OptionCare is described as providing great experiences, with nurses who are wonderful, kind, and gentle, and infusions that go smoothly, leading to high recommendations. Christine, a pharmacist mentioned in the reviews, is praised as a wonderful, kind, and respectful professional who makes care more manageable. Infusion Solutions is viewed by some customers as reliable, with responsive service and timely scheduling. Delivery drivers and the shipping department are highlighted as awesome. The ordering process is noted for being simple and efficient, with courteous monthly calls. The staff’s professionalism and attention to detail are seen as impressive, contributing to a positive overall experience.
They find the company impossible to reach, with long hold times and little help. They describe communication as abysmal and the runaround as constant. They say staff are clueless and some are downright rude. They report confusing invoicing and recurring billing discrepancies. They note orders are often missing items or delivered late. They describe unresponsive customer service with repeated transfers and unreturned messages. They claim the company focuses on profits over patient care and lacks accountability. They describe being charged upfront deductibles or fees and difficulty obtaining refunds. They warn others to stay away or switch providers.This infusion services operation in Bedford is best suited for families whose primary need is skilled, compassionate nursing support for regular infusions and related medical supplies, and who can tolerate some administrative friction. When the care plan hinges on consistently gentle, competent IV administration and a human touch from a nurse or pharmacist, this provider can be a good fit. The strongest asset here is bedside care: staff who connect with patients, listen to concerns, and manage the infusion process with professionalism. In short, it serves well those who value continuity and personal attention in the infusion chair over flawless back-office operations.
Those weighing this option against alternatives should consider that the major red flags are not about the infusion technique but about logistics and administration. Families who require near-immediate phone access, dependable billing clarity, and reliably fulfilled supply orders may want to look at other providers. Several reviews highlight chronic difficulty reaching someone who can answer questions, long holds, and inconsistent follow-through on paperwork, billing, and deliveries. For households with complex insurance or recurring supply needs, these administrative gaps can transform routine care into constant chase-and-hope episodes.
On the positive side, the nursing component often emerges as the standout. Where communication falters, the direct bedside team, often described as kind and attentive, can still deliver a smooth infusion experience. A few individuals within the staff are repeatedly singled out for going above and beyond, with one pharmacist in particular mentioned as a genuine, helpful touchpoint. When the patient’s care relies on steady hands and clear procedural steps, these strengths matter: a reliable nurse, a respectful dosing plan, and a real-person point of contact can keep treatments on track even if the front desk is hard to reach.
Nevertheless, the cons tend to compound. Repeated reports of unreturned calls, delayed responses, and billing confusion create a noticeable friction that can erode trust just when consistency is needed most. Orders sometimes arrive late or incomplete, and shipping or supply issues have caused significant frustration for families managing essential equipment and consumables. The most troubling pattern is the gap between excellent clinical care and subpar administrative execution, which leaves families feeling stuck in a cycle of reminders, escalations, and regrouping. For households without robust internal support, these gaps can become major stress points.
Because the core clinical value, expert infusion administration and empathetic bedside care, does carry weight, there is a defensible case for using this provider when those are the top criteria and the family can actively manage or tolerate administrative shortcomings. The pros offset risks only if the care plan is straightforward, and the family can establish direct lines to the nurses or a consistently responsive supervisor. Where insurance and billing are straightforward and supply chains reliably align with patient needs, the overall experience can be serviceable. In more complex cases, however, the scale tips toward seeking a provider with a proven track record of reliable admin execution and transparent, timely communication.
For families comparing options, the prudent move is to test the waters with a concrete plan: demand explicit service-level expectations, a clear billing glossary, and a named point of contact who answers within hours rather than days. If these safeguards cannot be documented, alternatives warrant serious consideration. Other infusion providers, those repeatedly praised for smoother ordering processes, timely reminders, and consistent postal or courier reliability, may minimize the administrative chaos that currently plagues this Bedford operation. Ultimately, the decision hinges on whether reliable bedside care and personal rapport justify navigating ongoing administrative volatility, or if a different vendor will deliver a steadier, less stressful care experience for infusion-dependent needs.
21 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Manchester (1 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Bioscrip Infusion Services New Hampshire in Bedford, NH is a fully furnished assisted living community that offers a range of amenities and care services to ensure the comfort and well-being of its residents. With amenities such as cable or satellite TV, Wi-Fi/high-speed internet, and a small library, residents can stay connected and engaged in their favorite activities.
The community also features a dining room and restaurant-style dining, providing delicious meals prepared by staff who can accommodate special dietary restrictions. Housekeeping services are provided to maintain clean and orderly living spaces.
Care services at Bioscrip Infusion Services include 24-hour supervision for peace of mind, assistance with activities of daily living such as bathing, dressing, and transfers, as well as medication management. The community also offers a mental wellness program to support residents' emotional health.
Residents can enjoy outdoor spaces and gardens for relaxation and recreation. Scheduled daily activities and resident-run programs provide opportunities for socialization and engagement within the community.
Conveniently located near various cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and hospitals, residents have easy access to nearby amenities. Whether it's enjoying a meal at a local restaurant or seeking medical care from nearby healthcare providers, everything is within reach at Bioscrip Infusion Services New Hampshire in Bedford.
Bioscrip Infusion Services New Hampshire is located at 8 Technology Drive, Bedford, NH 03110 in Hillsborough County, New Hampshire
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