30 Harvey Road, Bedford, NH 03110
For more information about senior living options: (844) 490-3973
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Families and caregivers consistently speak with gratitude about New England Pediatric Services (NEPS), describing it as a beacon of support for children who need speech therapy, occupational therapy, physical therapy, and even psychotherapy. Across multiple years and a range of needs, the overarching impression is that NEPS offers not only skilled therapy but a caring, family-centered approach that makes a real difference in daily life. Many reviewers emphasize how the environment itself supports healing and growth: clinical spaces that are clean, orderly, and designed to help children feel safe and ready to learn.
A standout feature highlighted by several families is the wrap-around support from intake through program development and ongoing treatment. One parent notes that from the first contact, the process feels cohesive and well-coordinated, with staff who truly meet each child where they are. The sense of continuity is complemented by a strong emphasis on documentation and progress tracking. In particular, Cass Chapman is frequently singled out for her thorough data collection and the regular, detailed progress reports. Parents describe weekly updates that explain where their child is in relation to specific goals and what will be worked on in the coming week - information they treasure as priceless for planning at home and school activities. This transparent, data-driven approach helps families feel informed and involved in their child's therapy.
The therapy sessions themselves receive high praise for their tone and structure. Reviewers consistently describe sessions as positive, encouraging, and engaging for children. Therapists are portrayed as patient, personable, and capable of building connections that make kids want to return week after week. The environment fostered by NEPS is intimate yet professional: staff members create a comforting atmosphere that reduces anxiety for children and invites participation. Across the board, families remark on the competence and warmth of the team, from the owner to the therapists and even the receptionist, describing them as dedicated, kind, and supportive in every interaction.
The team's approach is often framed in terms of evidence-based, individualized care rather than a one-size-fits-all model. Several families highlight how therapy plans are tailored to the child's unique needs, with measurable goals and ongoing adjustments based on observed progress. In some cases, families move from other providers after finding NEPS's approach to be more thorough and effective. One reviewer specifically notes the value of weekly, detailed goal meetings and the sense that their child's development was being actively guided with careful planning, not just frequent sessions. The result, many report, is meaningful progress that changes a child's daily life - whether it's better communication in school, greater participation, or the gradual phasing out of therapy as goals are achieved.
The impact of NEPS extends beyond the clinical walls to the broader routines of families' lives. Several accounts emphasize the real-world outcomes: children who once struggled to participate in school or to speak with peers gradually become active participants. Families describe milestones such as their child graduating from therapy, returning to school with confidence, and simply enjoying school again. In some cases, families travel long distances to access NEPS, underscoring the commitment they feel toward the team and the belief that this is the right place for their child's development. The pandemic era is acknowledged as a period when NEPS went above and beyond to protect health and safety while continuing to deliver effective services, including teletherapy options and flexible accommodations.
Finally, reviewers express a sense of gratitude and trust that resonates through their messages. NEPS is described as a meaningful gift to their family, with the therapists and staff acting as steadfast partners in their child's growth. The repeated sentiment is one of wholehearted recommendation and genuine appreciation for the care, expertise, and personal attention the team provides. In sum, NEPS emerges from these experiences as a dedicated, professional, and compassionate community that helps children reach their potential, supports families through every step, and leaves a lasting, positive impact on the lives it touches.
Welcome to New England Pediatric Services in Bedford, NH! Our assisted living community is dedicated to providing exceptional care and support for children with pediatric needs. We understand the unique challenges that come with caring for children, and our highly trained staff is committed to ensuring their well-being and happiness.
Our community offers a range of amenities to enhance the quality of life for our residents. Each room is fully furnished and equipped with cable or satellite TV, telephone, and Wi-Fi/high-speed internet. Our dining room provides restaurant-style dining where children can enjoy delicious meals prepared by our skilled chefs. For those who prefer a quieter environment, we have a small library where they can relax and indulge in their favorite books.
We provide comprehensive care services to meet the individual needs of each child. Our 24-hour supervision ensures their safety at all times, while our staff assists them with activities of daily living such as bathing, dressing, and transfers. We offer specialized meal preparation and service, including diabetes diets and catering to special dietary restrictions. Medication management is also provided to ensure proper administration.
At New England Pediatric Services, we prioritize the mental wellness of our residents. We have a dedicated program that focuses on promoting positive mental health through various therapeutic activities and counseling sessions.
In addition to the excellent care we provide within our community, there are numerous amenities nearby that contribute to a fulfilling lifestyle for our residents. With 6 cafes, 2 parks, 10 pharmacies, 20 physicians' offices, and 29 restaurants in close proximity, there are plenty of opportunities for outings and socialization. For transportation needs, there are two transportation options available nearby.
New England Pediatric Services is also mindful of spiritual needs, with a place of worship located conveniently close by. In case of emergencies or medical concerns, there are five hospitals within reach.
Our assisted living community aims to create a nurturing and supportive environment where children can thrive physically as well as emotionally. We welcome you to visit us and experience the exceptional care we provide at New England Pediatric Services in Bedford, NH.
New England Pediatric Services is located at 30 Harvey Road, Bedford, NH 03110 in Hillsborough County, New Hampshire
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