401 Gilford Avenue Unit 208, Gilford, NH 03249
For more information about senior living options: (866) 208-4318
Overall Review of Visiting Angels III
Pros
The staff are very kind and helpful.- Staff love working for Visiting Angels.
- Ashly has taken very good care of the reviewer’s mother.
- Visiting Angels provides a good service to help people needing limited non-medical assistance stay in their homes.
- Most of their caregivers are very compassionate and helpful.
- The staff are excellent and help in times of great need.
- Visiting Angels in Gilford has been amazing for clients.
- Caregivers assigned to the reviewer’s uncle have gone above and beyond with exceptional caregiving.
- Melissa is wonderful, talented, and truly skilled as a manager.
- The Lakes Region caregiver service is trusted, much needed, and the caregivers are wonderful, honest, friendly, and compassionate.
Cons
The reviewer describes a horrible experience from day one, noting aggressive marketing policies and more fees and rules than other organizations.- The owner conducted the patient assessment, but caregivers able to meet the patient’s needs were not supplied.
- The client paid a $150 paperwork fee that no other organization charged.
- They were unable to change the caregiver schedule seven days in advance.
- The arrangement required a higher weekend caregiver rate because the first day of care started on a Thursday rather than a Monday, preventing the weekly minimum.
- The negatives stem from difficulty attracting enough caregivers, resulting in the client’s father having an average of four different caregivers per week.
- There were two occasions in the past six months when a day could not be filled, and family members were notified too late (e.g., Friday for Sunday).
Review
Visiting Angels III in Gilford is best suited for seniors who want to stay in their own home while receiving straightforward, non-medical support. This program works well for families that prize warmth, personal attention, and practical assistance with daily activities, errands, and companionship, delivered by a locally responsive team. It is especially valuable when the goal is consistent daily presence from caregivers who become familiar with routine and preferences. Those with modest medical needs and a preference for dignified independence will find the model appealing, provided trust and clear communication with the local office remain strong.
However, households needing rigid scheduling guarantees or same-caregiver continuity every week may want to look elsewhere. Several reviews describe aggressive marketing, added fees, and policies that feel onerous, including a one-time paper work charge and restrictions that delay the first available caregiver. When medical oversight is required, or when a budget depends on predictable, low-cost care, experienced home-health agencies or assisted living options may deliver more predictable staffing, clearer pricing, and a more transparent onboarding process.
On the upside, the care staff are consistently described as kind, compassionate, and dependable. Clients report that aides show up with a genuine willingness to help, and several stories highlight staff who go above and beyond in daily routines and in crisis moments. The office leadership earns praise for organizing care thoughtfully and communicating clearly, with Melissa repeatedly singled out as a capable manager who facilitates smooth operations and strong caregiver matches. For families who can align with this personal touch, the assurances of a supportive, hands-on team are tangible.
Main drawbacks center on caregiver turnover and scheduling fragility. The reality that many clients see multiple caregivers in a week can disrupt continuity, erode familiarity, and complicate accountability. There are also occasional days with no coverage or late notices that leave families scrambling for alternatives. The fee structure and policy quirks can squeeze budgets, particularly when weekend rates outpace the expected weekly minimum. These factors do not negate the care quality, but they do complicate planning and create risk that matters in urgent or high-need periods.
Still, the strengths often outweigh the drawbacks for the right household. When a trusted aide becomes a daily presence, families gain real peace of mind, safer home environments, and practical help that supports independence. The organization’s ability to respond quickly in challenging moments, such as post-stroke adjustments, and the evident dedication of the caregivers can translate into a meaningful quality-of-life boost for a loved one. Where the relationship with the office is strong and caregiver placement aligns with needs, the positives compound, turning early concerns into durable, positive outcomes.
Bottom line: Visiting Angels III is a solid choice for families prioritizing empathetic, at-home non-medical care and who can tolerate occasional scheduling variability and upfront charges. For clients seeking unwavering consistency, guaranteed same-caregiver coverage, or strictly regulated pricing, exploring alternative providers, such as licensed home-health agencies or an assisted living community, will likely yield greater predictability. A deliberate assessment of caregiver continuity needs, financial flexibility, and the preferred balance of companionship versus formal oversight will guide the decision to engage Visiting Angels III or to pursue alternatives with tighter staffing guarantees.
21 resident community capacity
Assisted Living
Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Restaurant-style dining
Small library
Telephone
Wi-Fi/high-speed internet available
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
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