401 Gilford Avenue Unit 208, Gilford, NH 03249
For more information about senior living options: (844) 490-3973
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Across several reviews from families in New Hampshire, Visiting Angels is seen as a service with real strengths and clear drawbacks. On the positive side, many people speak with warmth about the caregivers themselves - their compassion, patience, and willingness to go the extra mile to help loved ones stay in their homes. In particular, several names stand out: Ashly is credited with taking very good care of a mother, Anne is described as amazing, and Melissa, the manager, is repeatedly praised for her organization and guidance. The sentiment is that when the staff shows up with genuine care, the experience can be deeply reassuring: caregivers are described as understanding, encouraging, and responsive, and families express deep gratitude for the relief and support they receive during challenging times.
Another thread in the feedback highlights the personal connection families feel with the people who coordinate and deliver care. Maria and Peter express heartfelt appreciation for the "WONDERFUL, TALENTED, TRULY SKILLED" manager, Melissa, and emphasize their continued commitment to the service because of the exceptional staff they've met. Anne is repeatedly cited as an outstanding aide, and the overall tone from these experiences is that the program can be a lifeline when someone needs assistance at home. In Laconia, NH and the broader Lakes Region, reviewers repeatedly describe the staffing as responsive when the team is functioning smoothly, with careful organizing and timely action that helps families feel supported and less overwhelmed during difficult health transitions - such as a loved one returning home after a stroke or other medical setbacks.
Yet alongside these glowing notes, there is a consistent and substantive set of criticisms that threads through the same body of reviews. Several reviewers describe an aggressive marketing posture that feels outwardly focused on policy and fees rather than the pure caregiving relationship. The most tangible complaints center on perceived cost and procedure: a $150 paperwork fee is singled out as unusual or excessive, especially when compared with other providers. Beyond the upfront charges, families report inflexibility in scheduling - specifically, the inability to adjust a caregiver plan for seven days in advance, and the complication that a first available caregiver slot might fall on a Thursday, creating weekend-rate implications and a higher weekly minimum. These financial and scheduling constraints are more than minor inconveniences; they are described as substantial barriers that shape the overall experience and strain family planning.
Another recurring concern is the staffing reliability and continuity. Several reviews note that families end up with multiple different caregivers within a short period - sometimes as many as four in a week - raising concerns about consistency, trust, and safety, particularly during the Covid era when stable routines are especially valuable. There are also instances where the organization could not fill a day and only notified the family when it was too late to make alternative arrangements. In at least one account, the owner personally conducted the patient assessment but was unable to provide caregivers who could meet the patient's needs, underscoring a mismatch that can leave families feeling left in the lurch during urgent times.
Location matters appear in the mix as well, with references to Visiting Angels in Gilford and in the Lakes Region and Laconia, NH. In Gilford and surrounding areas, some reviewers describe highly positive experiences that feel personal and deeply helpful, while others emphasize the same headaches with scheduling and caregiver availability. In Laconia, the praise for Melissa and Anne sits alongside the broader observation that the service can be excellent when it works smoothly but remains vulnerable to the challenges of recruiting and retaining enough caregivers to cover all shifts reliably. Taken together, the comments from these NH communities reflect a service that can deliver outstanding, compassionate caregiving and strong, empathetic coordination - yet is vulnerable to operational pressures that disrupt consistency and predictability.
Overall, the picture that emerges is a service with a strong potential to improve the lives of families seeking non-medical in-home support. When the team aligns - caregivers who are kind, competent, and consistently available, supported by helpful managers like Melissa and responsive coordinators such as Anne - the experience is deeply reassuring and highly valued. Conversely, when staffing gaps, scheduling rigidity, and higher-than-expected fees come into play, the experience can become frustrating and stressful, overshadowing the positive impact of excellent caregivers. Families considering Visiting Angels in the New Hampshire area should weigh the clear benefits of compassionate, capable care against the realities of scheduling complexity and cost, and should ask pointed questions about caregiver continuity, standby options, and transparent pricing to determine whether the service fits their specific needs and circumstances.
Welcome to Visiting Angels III in Gilford, NH! Our assisted living community offers a range of amenities and care services to ensure that our residents enjoy a comfortable and fulfilling lifestyle.
Our residents can relax and enjoy their favorite shows with cable or satellite TV in their fully furnished apartments. They can also gather with friends in our dining room for delicious meals prepared by our skilled kitchen staff. For those who prefer to cook their own meals, each apartment comes equipped with a convenient kitchenette.
We understand the importance of maintaining an active and social lifestyle, which is why we offer a variety of amenities to promote engagement and well-being. Residents can take advantage of our outdoor space for fresh air or spend time in our small library for some quiet reading. Our restaurant-style dining allows residents to socialize while enjoying nutritious meals tailored to their special dietary restrictions.
At Visiting Angels III, we prioritize the health and well-being of our residents. Our dedicated staff provides 24-hour supervision and assistance with activities of daily living, such as bathing, dressing, and transfers. We also offer specialized care for individuals with diabetes, along with medication management services.
Mental wellness is equally important to us, which is why we have implemented a comprehensive mental wellness program. Our residents can engage in resident-run activities and participate in scheduled daily activities, promoting a sense of purpose and fulfillment.
Convenience is key at Visiting Angels III. With three cafes, six pharmacies, 21 physicians, 16 restaurants, three places of worship, and three hospitals nearby, our residents have easy access to various essential services.
If you are looking for an assisted living community where your loved one will receive personalized care in a warm and welcoming environment, look no further than Visiting Angels III in Gilford, NH. Contact us today to schedule a tour and discover the exceptional care we provide.
Visiting Angels III is located at 401 Gilford Avenue Unit 208, Gilford, NH 03249 in Belknap County, New Hampshire
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