5 Alumni Drive, Exeter, NH 03833
For more information about senior living options: (844) 490-3973
The staff are amazing and provide exceptional, professional care. Residents are treated with kindness and respect. The team goes out of their way to please families and visitors. The facility is clean, well-maintained, and welcoming. The meals are excellent and the quality of food is high. The nurses and aides are caring, compassionate, and attentive. Leadership and management are professional, knowledgeable, and supportive. Families feel informed and supported by the staff. Exeter Center is described as having an amazing, compassionate, and caring team. The rehab program is outstanding, with knowledgeable and dedicated staff.
The facility is understaffed and a nurse was rude and uninformed. Management is rude and the place is extremely understaffed, with an unhelpful HR person. There is poor treatment of residents and night shifts are severely understaffed, with rude employees. The food is completely disgusting and not nutritious, described as processed and canned. The facility is dirty and the staff are undereducated, paying little attention to patients. Front desk presence is virtually non-existent; visitors are rarely acknowledged. The staff disregard safety and fail to assist patients, leading to falls and injuries. There are flies around patients, and hazards like greasy bacon on the floor pose slip risks. The center charges high daily rates while care quality is poor, and showers are infrequent. Families fear putting loved ones in this facility and would not recommend it.This community is best suited for families pursuing short- to mid-term rehabilitation with a strong emphasis on hands-on therapy and a genuinely compassionate staff. Across many visits and reviews, the rehabilitation program stands out as the core strength: skilled therapists who drive progress, nurses who actively intervene when changes arise, and a culture of communication that keeps families informed. For families with budget considerations, the location's willingness to work with Medicaid is a meaningful plus, easing transitions when finances are tight. The social vibe matters too, with an active activities slate and a resident population that often appears engaged and connected.
Those weighing alternatives should be aware of several red flags that surface in a notable portion of feedback. Instances of understaffing, occasional rough edges on the night shift, and gaps in consistent responsiveness have been reported, sometimes translating into hesitation about how every need will be met in real time. A subset of visitors also describe cleanliness or odor concerns, and a few reviews point to outdated room infrastructure and maintenance issues. For families prioritizing spotless, uniformly attentive care around the clock, or for those seeking a facility with minimal variability between shifts, exploring other options is prudent.
The strongest pro-writing lies in the rehabilitation and caregiving teams: dedicated nurses, experienced aides, and therapists who motivate patients to push through challenging milestones. In the best cases, staff members explain care plans clearly, coordinate with families, and demonstrate genuine steadiness during difficult moments. This kind of clinical engagement can offset many operational rough edges by delivering tangible progress and consistent interpersonal warmth. When those elements align, families often report calm confidence in the care trajectory, which is a powerful offset against sporadic service gaps elsewhere.
Environment and atmosphere emerge as a mixed picture. Several reviews paint Exeter Center as clean, well-kept, and welcoming, with many residents and visitors noting pleasant interactions and a homey feel. Yet other accounts describe dated facilities, room climate concerns, and occasional lapses in housekeeping that cannot be ignored. The truth is that the facility's ambience will feel markedly different from unit to unit and shift to shift. Families prioritizing a pristine, modern setting should verify current conditions in person and ask for a tour focused on cleanliness, maintenance responsiveness, and room comfort before committing.
Cost value remains a decision hinge. While several families praise the access to Medicaid coverage and point to thorough, respectful engagement from social and administrative staff, others signal real frustration with cost-to-service alignment - especially when meals or daily amenities don't meet expectations or when staffing inconsistencies undermine perceived value. Prospective residents must insist on a transparent, personalized cost breakdown, confirm what is included in daily rates, and request up-to-date floor plans and meal quality assessments. The facility's willingness to clarify pricing and adjust levels of service should match the demonstrated care quality in this care ecosystem.
In the end, Exeter Center stands out for rehab-focused care delivered by a team that often earns high marks for empathy and competence, alongside a community that feels attentive to families. The decision hinges on priority: if meaningful rehab outcomes, consistent physician and nursing engagement, and a supportive social environment trump occasional staffing gaps or maintenance quirks, this center remains a strong option. If uninterrupted 24/7 consistency, immaculate surroundings, and uniformly stellar day-to-day operations are non-negotiable, deliberate comparison with alternatives is advised. A disciplined site visit - with questions about staffing levels by shift, recent maintenance, meal quality, and care-plan communication - will reveal whether this center aligns with the patient's needs and the family's expectations.
21 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Family Center Home Visit Program at Exeter in Exeter, NH is an assisted living community that offers a range of amenities and care services to meet the needs of its residents. The community provides comfortable, fully furnished accommodations with cable or satellite TV and Wi-Fi/high-speed internet access for entertainment and communication purposes. Residents can enjoy delicious meals in the restaurant-style dining room where special dietary restrictions are taken into consideration. Housekeeping services ensure that the living spaces are tidy and well-maintained.
Care services provided by trained staff members include 24-hour supervision, assistance with activities of daily living such as bathing, dressing, and transfers, as well as medication management. The community also offers a mental wellness program to support the emotional well-being of its residents. Those with diabetes receive specialized care with a focus on their dietary needs.
Residents have access to outdoor spaces such as gardens and may participate in resident-run activities as well as scheduled daily activities organized by the community. To cater to individual interests, there is a small library available for reading enthusiasts. For convenience, there are two cafes, three pharmacies, eight physicians' offices, and five restaurants located nearby.
The Family Center Home Visit Program at Exeter provides a supportive and comfortable environment for seniors who require assistance with their daily activities while promoting independence and an active lifestyle through various amenities and activities.
Family Center Home Visit Prog At Exeter is located at 5 Alumni Drive, Exeter, NH 03833 in Rockingham County, New Hampshire
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