Overall Review of Family Center Home Visit Prog At Exeter
common40 reviews mention this
Staff care and responsiveness
Residents and families repeatedly describe staff as kind, attentive, and professional.
Across many reviews, people say the staff treats residents with kindness and respect, and that visits feel welcoming. Several reviewers also mention quick follow-through when they reached out, including nursing support during health issues. A smaller number of reviews call out rude behavior or a lack of enough help, but even those comments often acknowledge that some individuals work hard.
differentiator9 reviews mention this
Nursing support shows up fast
Residents describe care moments where nursing responded promptly during medical needs.
Some reviewers specifically mention nursing stepping in quickly, such as getting oxygen and contacting a doctor when needed. Others describe care plan communication that made it easier to understand what was happening. The overall pattern aligns with the kinds of support the community offers, including help with daily activities, medication management, and a 24-hour call system.
caveat8 reviews mention this
Food quality is inconsistent
Food reviews swing between “good” and “disgusting,” with some describing limited nutrition.
Some residents and visitors say the food is good or even excellent, and a few mention being able to order what they want during the day. Other reviews directly criticize meal quality and nutrition, describing processed or frozen food and dissatisfaction with how meals are handled. That split shows up alongside a dining setup the community offers, including restaurant-style dining and dietary accommodations such as diabetes and special dietary restrictions.
common10 reviews mention this
Cleanliness receives mixed reactions
Many visitors say the building and rooms are clean, while a few report unsanitary conditions.
A number of reviews describe the facility as clean, tidy, and well-maintained, including comments about rooms and reduced odors. Others report serious cleanliness problems such as dirty rooms, dirty bedding, and unpleasant conditions. Taken together, reviews suggest cleanliness can vary by unit or timeframe, even though many families say it meets their expectations.
caveat6 reviews mention this
Staffing levels are a recurring concern
Several reviews say the facility is understaffed, especially at night, affecting how fast help arrives.
Some reviewers describe being understaffed and say it can lead to delayed responses when they press for help. A few also mention rude or unhelpful interactions from specific staff members, and one review mentions concerns about charges tied to holding a bed. Other reviews disagree and describe staffing as so good they did not notice the issues, which suggests the experience may depend on shift and circumstances.
common2 reviews mention this
Convenient nearby essentials
Several common errands and healthcare options are close by.
The area around the community includes nearby physician offices and pharmacies, plus everyday dining and cafes within a short drive. That can make it easier for families to handle visits and quick stops while their loved one is being cared for.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
21 resident community capacity
Types of Care
Assisted Living
Amenities
Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Restaurant-style dining
Small library
Telephone
Wi-Fi/high-speed internet available
Care Services
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Physicians
Core Gen Surgery And V (0 miles)
Core Cardiology (0 miles)
Exeter Pediatric Associates (0.2 miles)
Exeter Internal Medicine (1.3 miles)
Exeter Endodontics (1.4 miles)
Dr John Maull (1.5 miles)
Exeter Hospital (1.8 miles)
Pharmacies
Rite Aid (0.1 miles)
Walgreens (0.3 miles)
CVS Pharmacy (0.9 miles)
Rite Aid (5.1 miles)
Osco Pharmacy (5.2 miles)
Walgreens (5.7 miles)
Rite Aid (5.8 miles)
Restaurants
Thirsty Moose Taphouse (0.2 miles)
McDonald's (0.6 miles)
Chipotle Mexican Grill (1 miles)
Memories Ice Cream (4.5 miles)
Smuttynose Brewing Company (4.8 miles)
The Old Salt Restaurant at Lamie's Inn (5.7 miles)
The 401 Tavern (5.8 miles)
Cafes
Me & Ollie's (0.6 miles)
Starbucks (1.1 miles)
The Juice Box (5.1 miles)
Aroma Joe's (5.6 miles)
Horseshoe Cafe (6.5 miles)
Panera Bread (7 miles)
Starbucks (7.8 miles)
Hospitals
Exeter Hospital (5.6 miles)
Portsmouth Regional Hospital (9.2 miles)
Hca Health Services of New Hampshire (9.3 miles)
Anna Jaques Hospital Billing (9.3 miles)
Portsmouth Regional Hospital (9.4 miles)
Transportation
C&J Bus Lines (6.9 miles)
Pease Planesense Air Force Hangar (8.5 miles)
C & J Bus Lines (8.5 miles)
Port City Air (8.7 miles)
Portsmouth International Airport at Pease (PSM) (8.8 miles)
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21 resident community capacity
Assisted Living
Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Restaurant-style dining
Small library
Telephone
Wi-Fi/high-speed internet available
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Affordable rate with diabetes care and engaging activities.
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