Information last verified:
2839 Cedar Ridge Drive, Reno, NV 89523
For more information about senior living options: (844) 490-3973
Hospice came in and bathed Mom and took care of 90% of her needs. Hospice provided most of the care for their mom.
Eva was not there for the appointment, the staff knew nothing about it, and they gave a tour anyway; Eva never called back. Cessa Bella refuses to refund any money and wants $3,000 for an 11-day stay. Cindy, the owner, states it is “industry standard to keep the money,” implying they did not earn it and are robbing the dead mom. The reviewer says “Shame on her” and cannot recommend the place at all; the care seemed okay, but Hospice did most of it, so she is wrong. The care appeared to be provided mainly by Hospice, not the facility, leading to a negative impression of the service.Cessabella Residential Suite in Reno, NV is best suited for families seeking a small, home-like environment and comfortable enough with a less formal, hands-on administrative experience. The community reads as an intimate, non-institutional setting where daily care can feel personal rather than corporate. For families prioritizing a warm, neighborly feel over polished systems, this option offers a sense of coziness and direct access to caregivers that can be meaningful during transitions or short stays.
Those who may want to consider alternatives are families who require rock-solid reliability in staffing and communications. The strongest warning signs from current perspective involve scheduling and billing rather than care quality. An appointment tour was mishandled, staff did not have the administrator available, the tour proceeded without proper coordination, and follow-up never materialized. A separate case highlights billing fragility: a substantial nonrefundable charge for a brief stay, despite hospice providing most of the direct care, sparked a heated dispute. Ownership defended the policy as standard, but the experience left a lasting impression of distrust. When the ability to coordinate tours, respond to inquiries, and apply clear financial terms is inconsistent, families must weigh whether a home-like ambiance compensates for administrative fragility.
On the pro side, when staff engagement is present, care can feel sufficient for basic needs in a small setting. The intimate footprint of the residence can translate into more personalized attention, fewer bureaucratic layers, and quicker, if imperfect, practical decisions. For residents with modest needs and a preference for a quieter, home-centered daily routine, the atmosphere may deliver comfort and a sense of belonging that larger facilities struggle to replicate. In such cases, the caregiver presence, though not flawless, can still produce meaningful daily support and a gentler transition for a loved one.
Yet the cons loom larger in how this community is perceived by families weighing value. Administrative fragility, illustrated by missed communications, unclear lines of responsibility, and inconsistent follow-through, creates ongoing friction that undermines trust. The most salient downside is the billing posture: a sizable, nonrefundable fee charged under circumstances where hospice had already addressed most essential needs, coupled with a defensive stance about the policy, can feel unfair and may overshadow any substantive care benefits. With only a 3.6 average rating across seven reviews, the consistency of experiences ranges widely, signaling that outcomes are highly dependent on which staff member is at the helm and how well the billing and scheduling processes are executed on any given day.
Families evaluating this option should insist on clear terms up front and test the system before committing. A disciplined due-diligence process is essential: obtain a written refund and fee policy, request direct contact with an administrator who can articulate service scope and escalation procedures, and review a sample care plan with defined responsibilities. Ask for recent references and a transparent accounting of what hospice or home-health services will provide versus what the community will handle, ensuring there is no overlap that could trigger surprise charges. Demand a concrete schedule for tours and a commitment to timely follow-up, plus a defined point of contact who can address concerns without delay. The goal is to identify early whether the operation can deliver consistent communication, fair billing, and dependable administrative support.
In the final assessment, Cessabella Residential Suite tends to appeal to families seeking a small, informal, homelike environment and who are willing to tolerate occasional administrative gaps in exchange for personal attention. For many families, however, reliability, transparent billing, and proactive management are nonnegotiables. If those elements are paramount, exploring other Reno options with stronger governance and documented, customer-centric policies is prudent. The prudent path combines careful verification of terms, direct conversations with leadership, and a cautious, short-term trial if possible, ensuring that warmth does not come at the expense of accountability.
8 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Reno Tahoe International (8 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Cessabella Residential Suite is an assisted living community located in Reno, NV. Our community offers a range of amenities and care services to ensure the comfort and well-being of our residents.
Our fully furnished residential suites provide a cozy and welcoming environment for our residents to call home. Each suite includes a dining room where nutritious meals are served, prepared by our staff who are able to accommodate special dietary restrictions. Residents can also enjoy our beautiful garden and outdoor spaces, providing opportunities for relaxation and socialization.
Our dedicated housekeeping services ensure that all common areas and resident suites are kept clean and tidy at all times. Move-in coordination services are also available to assist new residents in settling into their new home smoothly.
For those in need of assistance with daily activities such as bathing, dressing, or transfers, our caring staff is available around the clock to provide support. Our team also coordinates with healthcare providers to ensure that each resident receives optimal medical care. Medication management is provided to ensure that medications are taken correctly and on time.
We understand the importance of maintaining an active lifestyle, which is why we offer scheduled daily activities for our residents to participate in. These activities cater to varying interests and abilities, providing opportunities for social engagement and mental stimulation.
In terms of nearby amenities, Cessabella Residential Suite is conveniently located near various cafes, parks, pharmacies, physicians' offices, restaurants, and hospitals. This ensures that our residents have easy access to necessary services and entertainment options within close proximity.
At Cessabella Residential Suite, we pride ourselves on creating a warm and welcoming environment where seniors can receive the personalized care they need while enjoying a comfortable and independent lifestyle.
Cessabella Residential Suite is located at 2839 Cedar Ridge Drive, Reno, NV 89523 in Washoe County, Nevada
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