Sterlingcare Assisted Living

Pros

• The staff, nurses, and doctors at TLC Senior Residences are outstanding and consistently go above and beyond to help residents regain independence.
• Dr. McGivney provides thorough information and is a delight to learn from.
• Shawn and Kerry McGivney are kind, compassionate, helpful, and knowledgeable, and the staff mirror these qualities.
• TLC Senior Residences is described as the best facility in Las Vegas, with long-tenured staff and an immaculate environment.
• The facility is immaculate, and residents are cared for with true heart and soul by regularly onsite doctors and nurses.
• The professionals at TLC are highly trained, knowledgeable, and caring.
• TLC offers a loving family environment where residents thrive and feel at home.
• Dr. Shawn McGivney and Kerry McGivney are trusted by families; they are honest, upfront, and deeply care for their loved ones.
• TLC personalizes care by learning what residents like and engaging them at their level.
• The care team treats residents with kindness and dignity, remaining attentive even as dementia progresses.

Cons

• The reviewer states that many senior residences have a high staff turnover rate.
• The reviewer claims that during the COVID shutdown many facilities took advantage of families and that a lot of negligence occurred.
• The reviewer notes that other facilities promised outdoor access but kept areas locked with alarms, causing residents to avoid going outside.
• The reviewer asserts that no other facility provides the level of individualized attention that TLC offers.

Review

Tender Loving Care (TLC) Senior Residences in Las Vegas stands out as a place where families feel a deep sense of relief and gratitude for how their loved ones are cared for. Across the many accounts shared, the staff - nurses, aides, and in particular the medical professionals - are consistently described as outstanding, going above and beyond to help residents return to a sense of normalcy and independence. One reviewer emphasized that all levelsof care - from staff to doctors - are dedicated to ensuring their loved one could regain and maintain independence, and they felt that TLC delivered on that promise with warmth, competence, and reliability. The overall message is that TLC is more than a facility; it is a supportive environment where people can feel empowered and well cared for.

Central to these testimonials is the leadership and compassion shown by Dr. Shawn McGivney and Nurse Kerry (Kerry McGivney). Several reviewers note that Dr. McGivney is "full of information" and a delight to learn from, while Kerry is repeatedly celebrated as kind, compassionate, knowledgeable, and deeply invested in each patient. The pair is described as a cornerstone of the TLC experience - protective, honest, and tirelessly focused on the patient and family. In one particularly vivid account, the doctor even visited a hospital to evaluate a patient in need, reflecting a level of proactive involvement and accessibility that families deeply appreciate. The consistent praise for these two clinicians threads through many stories, underscoring how much trust and comfort they inspire.

Many reviews center on a family member's lengthy stay - four to five years - with the sense that TLC felt like the "best" and most supportive home. Families repeatedly remark on the facility being immaculate, staffed by patient and attentive caregivers, and anchored by a resident medical doctor and nurse who are regularly onsite. The sentiment that resonates most is the perception of TLC as a family-like atmosphere: a place where staff treat residents with genuine heart and soul, where the care is anchored in kindness, and where loved ones can feel confident that their relatives are cherished. In several stories, families describe staff as "earth angels," and families express heartfelt appreciation for the way TLC becomes a second family for both residents and their children and siblings.

The emotional and spiritual dimensions of care are highlighted repeatedly. Families describe a loving environment that supports not only physical health but dignity, comfort, and emotional well-being. One poignant line recalls a moment when a resident expressed that TLC had become her "second home," a testament to the sense of belonging and safety the facility fosters. Reviewers express gratitude for the staff's willingness to go beyond routine duties - praying with families, offering personal touches, and showing up with consistent presence. The accounts frequently reference the impact on the family's peace of mind, especially amid the challenges of dementia, where professional care can make the difference between ongoing stress and meaningful, compassionate support.

Several narratives highlight concrete examples of TLC's high standard of care. A nurse practitioner recounts how, during a difficult transition for a family member with dementia, Dr. McGivney and Kerry worked closely with the family to adjust medications and identify non-pharmacologic strategies to minimize agitation. The staff's ability to learn what the resident liked and to engage them at their level - whether the resident enjoyed organizing, writing, or other activities - helped foster a sense of purpose and normalcy. The organization's backyard and outdoor spaces are praised as well, with residents able to enjoy open, sunlit areas that many previous facilities restricted. The attention to COVID precautions and the safety of residents further reinforces the sense of a secure, well-managed environment.

Another strong theme is the personal impact TLC has had on families during some of life's most challenging moments. Accounts describe parents and spouses who faced dementia-related decline with a team that listened, stayed patient, and provided care that honored their loved ones' dignity. In one touching story, staff members were described as calling a resident "Momma," praying over her before she passed, and forming a bond that felt like family even across long distances. Families express deep gratitude for the staff's ability to cry alongside them, to celebrate small victories, and to continue offering love and attention when the disease progressed. The sense of a supportive, mission-driven team is a recurring refrain.

A distinct impression left by these reviews is TLC's combination of specialized dementia care with a broader approach to daily living: activities, exercise, health monitoring, and consistent medical oversight - all within a home-like environment. The facility's design - ample natural light, open indoor spaces, and a courtyard that residents can safely enjoy - contributes to a uplifting atmosphere where residents thrive. The staff's continuity, with many team members staying for years, further reinforces the stability and trust families seek when making decisions about long-term care. In short, TLC is portrayed as a living, breathing community that honors the personhood of each resident while providing the practical, compassionate care families need.

When readers ask for a concise summary of what TLC represents, the overarching message is clear: if you are seeking the best possible care for a loved one with dementia or age-related needs, TLC Senior Residences stands out as a beacon. The combination of highly trained, caring professionals; the personal involvement of Dr. McGivney and Nurse Kerry; the family-centered culture; and the tangible daily practices that support dignity, safety, and happiness all come together in a way that resonates with families who have entrusted TLC with their loved ones. The repeated assurances - "they are the best," "they truly care about the patient and their family," and "I would highly recommend them for anyone that loves their family member" - rightly position TLC as a trusted home rather than just a facility, a place where many families feel their loved ones are treated with the compassion, respect, and excellence they deserve.

This part of Las Vegas, Nevada, boasts a wide array of amenities and services that cater to senior living. With several pharmacies in close proximity, easy access to healthcare facilities such as Center For Sight and MountainView Hospital, as well as specialized clinics like Tottori Allergy and Nevada Spine Clinic, seniors can rest assured knowing that their medical needs will be met. The area also offers various dining options ranging from fast food chains like Chick-Fil-A and Wendy's to more upscale venues like Addison's Lounge at Rampart Casino. Additionally, for leisure and entertainment, residents can enjoy cafes like Starbucks or catch a movie at Regal Red Rock 4DX & IMAX theater. Transportation via the Las Vegas Monorail is conveniently located nearby for easy access to other parts of the city. Overall, this area provides a convenient and well-rounded environment for seniors looking to settle down in Las Vegas.

Pharmacies

• Walgreens (1.6 miles)
• Walgreens (1.8 miles)
• CVS Pharmacy (1.8 miles)
• Smith's Food & Drug (1.9 miles)
• Walgreens (2 miles)
• Albertsons Pharmacy (2.7 miles)
• Walgreens (3.2 miles)

Physicians

• Center For Sight (1.8 miles)
• MountainView Hospital (1.8 miles)
• Tottori Allergy (2.5 miles)
• Las Vegas Radiology (2.6 miles)
• Nevada Spine Clinic (2.6 miles)
• Desert Orthopedic Cent (2.9 miles)
• Nevada Orthopedic & Spine Center (4.3 miles)

Hospitals

• Mountain View Hospital-Labor and Delivery (1.8 miles)
• PAM Rehabilitation Hostpital of Centennial Hills (2.7 miles)
• Cheyenne Care Center (8.5 miles)
• VA Southern Nevada Healthcare System (9.6 miles)

Restaurants

• Chick-Fil-A (3.3 miles)
• Rampart Casino (4.9 miles)
• Addison's Lounge (4.9 miles)
• Chick-Fil-A (6 miles)
• Wendy's (6.1 miles)
• Taco Bell (6.6 miles)
• McDonald's (6.6 miles)

Cafes

• Starbucks (4.1 miles)
• Dutch Bros Coffee (7.9 miles)
• Starbucks (8.9 miles)
• Starbucks (9.5 miles)
• The LINQ Hotel & Casino (9.8 miles)

Theaters

• Regal Red Rock 4DX & IMAX (7.4 miles)

Transportation

• Las Vegas Monorail - Sahara Station (8.9 miles)
• Las Vegas Monorail - Harrah's/Quad Station (9.8 miles)

Places of Worship

• Iglesia Ni Cristo (9.7 miles)