5935 West Saddle Avenue, Las Vegas, NV 89103
For more information about senior living options: (866) 208-4318
Overall Review of Ross Senior Residence
Pros
The CNA was reasonable.
Cons
The reviewer described it as the worst experience.- The facility did not provide food.
- The staff did not wash the resident’s dirty clothes, and the reviewer just wanted to bathe and wear clean clothes.
- One resident used a racist slur twice, and the six-year caregiver laughed.
- The owner claimed the resident had dementia, but the reviewer doubted it and suggested racial bias.
- The caregiver overdosed the resident on rifampin, requiring liver and kidney checks.
- The facility would not allow the bedside commode.
- The owner described the place as unsanitary.
- The staff slept all night and did not wake the residents for meals, so they did not get fed.
- The caregiver had gout so severe that he could barely walk.
- The owners could not provide relief so the resident could get medical attention.
- The caregiver did not want nurses and CNAs there on weekends, disturbing patients.
Review
Ross Senior Residence in Las Vegas is best suited for families prioritizing affordability and prepared for ongoing, hands-on oversight. This is not a premium option; care quality depends heavily on vigilant family involvement and consistent monitoring. The setting rewards proactive advocacy, regular check-ins, and quick escalation when care lapses occur. For residents with relatively modest care needs and families that can commit time and energy to daily supervision, the value may hold, so long as oversight remains ironclad. In short, if a cost-conscious, actively managed arrangement is the goal, this community can fit, with a clear expectation that supervision will be constant.
Who should consider alternatives? Anyone who requires reliable, professional service without constant parental-style management should look elsewhere. Families seeking routine, respectful meals, clean laundry, timely bathing assistance, and consistent nursing attention will likely be disappointed here. If the resident has complex medical needs, needs frequent nursing interventions, or demands a sanitation and dignity standard that cannot be negotiated, a facility with stronger staffing and clearer procedures should be chosen. Those unable to commit to frequent family oversight will face unresolved problems, some serious, that jeopardize health and emotional well-being.
On the upside, there are scattered reports that a caregiver was reasonable and some staff appeared capable when present. Those moments are eclipsed by broader, persistent concerns. The most troubling themes revolve around basic daily care: meals that don’t consistently appear, clothes left unwashed, and bathing that is delayed or avoided. Nighttime help is unreliable, and residents may struggle to obtain food or basic hygiene without ongoing prompting. While a few staff members may show competence, the overall picture is one of inconsistent care that fails to meet standard expectations for dignity and daily functioning.
More alarming red flags include allegations of unsafe or unsanitary conditions, and tension around weekend staffing that undermines routine nursing support. Instances suggest medication handling or oversight that is not up to standard, and residents left to manage long gaps in care. One account describes a caregiver’s overdose episode, raising questions about medical monitoring and accountability. Another reflects a house owner minimizing problematic behavior with excuses, further eroding trust. Taken together, the reviews depict an environment where essential services, food, hygiene, safety, and medical oversight, are not reliably delivered, and residents' dignity can feel secondary to operational gaps.
Practical evaluation steps are essential. Schedule in-person tours, observe interactions during meals and care tasks, and request a current care plan, detailed menus, and laundry policies. Confirm weekend staffing levels and the availability of a nurse or CNA for evenings. Speak with current residents and family members to verify consistency of service and to corroborate reported issues. Check state licensing status, recent surveys, and any open complaints. If possible, bring in an elder-care consultant and insist on formal escalation procedures and accountability measures in writing before any move.
Bottom line: affordability is undermined by a pattern of care lapses that elevate risk and stress for families. This option may be considered only as a temporary, tightly supervised stopgap for budgets that cannot stretch further, with a ready plan to exit if standards do not improve. Where possible, prioritize alternatives promising reliable meals, sanitation, and professional oversight. If this choice is pursued, secure explicit service agreements, regular performance reviews, and a clear escalation path to relocate if care quality deteriorates. In decision-making, the prudent path favors facilities with demonstrated consistency and safety, even at a higher price, rather than accepting a volatile daily experience.
5 resident community capacity
Assisted Living
Activities on-site
Cable or satellite TV
Devotional services off-site
Dining room
Fully furnished
Garden
Housekeeping services
Indoor common areas
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
McCarran International (5 miles away)
24-hour supervision
Ambulatory care
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Diabetic care
Meal preparation and service
Medication management
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
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