Spanish Hills Wellness Suites

Pros

• Many reviewers noted that the staff at Spanish Hills Wellness Suites is friendly and professional.
• Several patients have experienced improvements during their therapy sessions and appreciated the facility's large rehab area.
• The facility was described as clean by multiple reviewers, contributing to a positive overall impression.
• Some families expressed satisfaction with communication from staff regarding their loved ones' progress and care updates.
• Activities are provided for patients, creating an engaging environment for those who can participate.

Cons

• The facility's communication is poor, with the nurses’ station rarely answering calls.
• Patients experience delays in receiving assistance from staff, leading to frustrating situations.
• There are concerns about inadequate monitoring of patients' health and hygiene, particularly regarding diaper changes and rashes.
• Some staff members are reported to have rude attitudes towards patients and their families.
• There are instances of missed medical appointments and lack of timely responses to critical health issues.
• The cleanliness of rooms is questioned, with reports of unkempt conditions upon arrival.
• Patients may be discharged prematurely or without proper care, leading to further health complications.
• Overall experiences vary greatly, with inconsistent levels of care depending on individual needs and circumstances.

Review

Spanish Hills Wellness Suites has received mixed reviews from families of patients who have experienced rehabilitation and care at the facility. While some have praised aspects of the care and cleanliness, others have raised significant concerns regarding communication, responsiveness, and overall patient care.

One reviewer shared a harrowing experience involving their uncle, who was undergoing rehabilitation when they noticed a troubling change in his condition. After two days of no contact, they requested a wellness check only to find him incoherent and subsequently transported to Spring Valley Hospital due to near kidney failure. This alarming situation highlighted the potential risks associated with inadequate oversight in nursing facilities, prompting a strong warning against using Spanish Hills.

Another family recounted their struggles with a loved one recovering from a major stroke at Spanish Hills. Although there were positive notes about the availability of physical therapy services and improvements observed among certain patients, the reviewer expressed concern over the frequency of check-ins by staff for their husband, who had developed an ugly rash that needed monitoring. They indicated that while rehabilitation services seemed adequate for less severe conditions like hip replacements, those with more complex needs required greater attention.

Issues related to communication surfaced repeatedly in various accounts. One patient’s wife described a distressing episode where her husband called for help but could not get through to anyone appropriately during an emergency. After much persistence on her part, it took considerable time before he received necessary medical assistance - raising serious questions about how quickly staff responded to calls for help. The same reviewer also noted logistical failures such as missing appointments for crucial pacemaker checks; troubling signs that reflect systemic flaws in operational management at the facility.

Amidst these negative experiences, other reviews did emphasize professionalism among staff members and satisfaction with overall nursing care. Several families reported that their loved ones received attentive treatment from staff who were described as friendly and caring. In particular, visitors appreciated regular updates on their loved one's progress which fostered confidence during uncertain times.

However, even those expressing contentment with some aspects still highlighted areas needing improvement—particularly concerning response times to nurse call buttons which could be delayed significantly depending on staffing levels or shift changes. Reports also suggested inconsistency in food quality and occasional unfriendly attitudes from certified nursing assistants (CNAs), indicating that while there were commendable elements within employee performance overall refinement is still necessary.

Ultimately, individuals considering Spanish Hills Wellness Suites are left grappling with contrasting narratives: some reflecting success stories of recovery in clean environments bolstered by kind nurses; others underscoring neglect characterized by poor communication and frightening lapses in care delivery leaving patients vulnerable during critical recovery stages. Families must carefully weigh these experiences when deciding whether this facility can meet their loved ones' specific health needs adequately.

This part of Las Vegas, Nevada, is a convenient and accessible area with various healthcare options nearby such as cancer care centers, radiology facilities, and women's health clinics. There are several pharmacies in the vicinity for easy access to medications. The dining options range from fast food chains like In-N-Out Burger and Sonic Drive-In to more upscale choices like Border Grill and Ri Ra. Additionally, there are cafes like Starbucks and Dutch Bros for leisurely coffee outings. Transportation services are also readily available with car rental facilities like Avis and Hertz, as well as public transportation options like the monorail stations nearby. Overall, this area offers a mix of healthcare services, dining options, and transportation facilities that may appeal to seniors looking for a convenient and bustling community in Las Vegas.

Physicians

• Hope Cancer Care of Nevada (0.6 miles)
• Desert Radiology - Centra Point (2.1 miles)
• Meadows Women's Center (2.7 miles)

Pharmacies

• Walgreens (0.6 miles)
• CVS Pharmacy (1.4 miles)
• CVS Pharmacy (1.7 miles)
• Walmart Pharmacy (1.9 miles)
• Walgreens (2.3 miles)
• CVS Pharmacy (2.4 miles)
• Walgreens (2.7 miles)

Restaurants

• In-N-Out Burger (3.1 miles)
• Sonic Drive-In (3.3 miles)
• Chick-Fil-A (3.6 miles)
• In-N-Out Burger (3.7 miles)
• The Golden Tiki (3.9 miles)
• Border Grill (3.9 miles)
• Ri Ra - Las Vegas (4 miles)

Cafes

• Primrose (4.1 miles)
• Hello Kitty Cafe (4.2 miles)
• The LINQ Hotel & Casino (4.7 miles)
• Dutch Bros (4.7 miles)
• Starbucks (4.8 miles)
• Dutch Bros Coffee (5.1 miles)
• Starbucks (5.5 miles)

Transportation

• ARIA Express Bellagio Station (4.1 miles)
• Las Vegas Monorail - Harrah's/Quad Station (4.8 miles)
• Avis Rent A Car (5.1 miles)
• Hertz Rent A Car (5.2 miles)
• Concourse A (5.3 miles)
• United Club (5.4 miles)
• A Gates / B Gates Security Checkpoint (5.4 miles)