5650 South Rainbow Boulevard, Las Vegas, NV 89118
For more information about senior living options: (844) 490-3973
Sandstone Spring Valley Rehabilitation Hospital emerges in these accounts as a place of strong, often shining, moments of care alongside sharper warnings about uneven experiences. Across several reviews, families and patients repeatedly praise the staff for warmth, attentiveness, and professional skill, while other accounts raise concerns about consistency in care, management, and basic comforts. Taken together, the narratives sketch a facility that can be inspiring in its dedication but may also reveal gaps that matter to patients and their loved ones.
One of the most vivid affirmations centers on the frontline experience. A visitor described arriving to a scene where a first-floor nurse's station worker named Ann immediately ensured that the person's needs were met, signaling a culture of responsiveness. The same sentiment of gratitude extended to the attending nurse Aguira, whose kindness left a lasting impression. The caller emphasized not only the cleanliness and modern feel of the facility but also a sense that, for some, this is exactly the right place to receive rehabilitation when loved ones require careful, attentive care.
The extensive letter from Cindy Stephens offers a sweeping, heartfelt tribute to the team she encountered over a two-and-a-half-week stay. She highlights an Activities Department that brought joy and connection through Evangeline Tolentino, Jason Jarlos, and Edylyn Day, whose energy helped patients feel part of a community and look forward to daily programs. In physical therapy, Dale, Jason, Michael, Janelle, and Katie are credited with balancing encouragement with the push needed to regain strength and mobility. Occupational therapy's Shae earns praise for a "tough love" approach that accelerated progress, while Mehrnoosh in Wound Care is lauded for both her practical cream and the comforting mindset she fosters. The nursing staff - Kristine, Gabe, Bernard, Kate, Michelle, and Brian Doyle - are commended for punctual medications, clear explanations, and patient-centered care, even in the challenge of relocating IVs with patience and skill. Dia and Livier Gamboa, the day and night CNAs, are praised for treating Cindy as family. Samantha at the front desk and Jacob, the security guard, receive recognition for going above and beyond, with small acts that meant a great deal. Fred from housekeeping, Jerome from facilities, and Jiji, the social worker, round out a picture of a holistic teamworking to support both medical and emotional needs. Cindy's closing reflection casts Sandstone Spring Valley as more than a rehab hospital - a place where compassion and professionalism work together to restore not only the body but also the heart.
Other reviewers reinforce positive experiences in specific domains. Several accounts note clean facilities, helpful therapy teams, and attentive nursing care. One review, focused on the husband's stay, lauds nurses and CNAs as awesome, with particular shout-outs to Nurse Selena, night nurses Gringo and Kristi, and CNAs Dea and Katrina. The overall impression is of a cohesive winged team that manages to deliver supportive, gentle care while attending to medical needs. There is also praise for the therapy department and the caring, capable staff who kept the patient motivated and moving forward.
There are also lighter, highly specific moments that leave lasting impressions. A patient who stayed 11 days mentions not only the care but also the lighter, human touches - such as 3am ham sandwiches - that made a difference in a difficult period. This comment, while humorous, underscores a broader theme in these reviews: that comfort and small comforts can significantly color the perceived quality of care, even as clinical outcomes matter.
Not every review lands in the same positive zone, however. A number of voices offer cautionary notes that mix praise with serious caveats. One reviewer labeled Sandstone a wonderful facility in some respects - clean rooms, welcoming staff, good food, engaging activities, and a therapy team that keeps patients motivated - but others recount more troubling conditions: infrequent showers for patients, inconsistent room cleanliness, and reports of slow response to calls for help. The account notes a situation where bed linens were only changed after accidents, showers were rare, and hallways relied on fans due to a broken air conditioning unit. In this narrative, a particular CNA, Ebony, is described as having a problematic attitude, which colored the overall impression of care for that reviewer. There are also concerns about the pace and reliability of medications, with a claim of three days passing without pain medication and criticisms aimed at upper management, including the DON and ADONs, for not supporting the nursing staff adequately.
Another strongly negative perspective focuses on leadership and organizational culture. This reviewer urges others to tour the facility and consider the experiences of current patients before deciding to place a loved one there. They describe the leadership team - the DON and the ADONs - as not only overworked but also dismissive of staff concerns, with particular frustration about medication questions going unanswered and a sense that leadership is more focused on appearances than on day-to-day patient care. In this account, the reviewer's mother benefited from therapy and wound care, yet the overall impression remains that management issues can erode the quality of care and patient experience.
A different positive thread highlights the Director of Therapy and the broader therapy team's hard work. In several comments, Christine and her colleagues are described as actively contributing to a culture of care and competence in rehabilitation. This persistent recognition of the therapy leadership suggests that when staffing is stable and communication is strong, the facility can deliver the cohesive, outcomes-focused rehab experience many families seek.
Taken together, these reviews portray Sandstone Spring Valley Rehabilitation Hospital as a place of dual realities: moments of exceptional compassion, professionalism, and collaborative care, balanced by concerns about consistency, administration, and basic daily comforts. The strong endorsements for specific staff members, the warmth of patient-centered approaches, and the evident dedication of therapy teams stand in clear contrast to reports of delayed medications, limited showers, and tensions around leadership. For families considering this facility, the message is nuanced: there are clearly individuals and teams delivering outstanding, life-affirming care; there are also operational and administrative gaps that can affect a patient's sense of safety and comfort.
If you are evaluating Sandstone Spring Valley, the consensus across these accounts is to engage in direct, thorough conversations with the staff and leadership, request a comprehensive tour, and ask specific questions about shower schedules, medication processes, response times to call lights, and how the facility handles transitions between departments. Many reviewers found the bedside care and therapy to be genuinely commendable, especially when the staff-to-patient ratio and leadership support were strong. Others caution that these positives can be uneven in practice, underscoring the importance of a careful, informed visit and a clear understanding of what to expect during a rehabilitation stay.
Kindred Transitional Care & Rehabilitation - Spring is an assisted living community located in Las Vegas, NV. Our community offers a wide range of amenities to ensure that our residents have everything they need for a comfortable and enjoyable stay.
For the convenience and well-being of our residents, we provide a beauty salon, where they can get their hair and nails done, and cable or satellite TV for their entertainment. We also offer community-operated transportation for outings and appointments, as well as a computer center for those who want to stay connected.
Our dining room provides restaurant-style meals, prepared by our staff, and special dietary restrictions are accommodated. Residents can also enjoy the outdoor space, garden, or relax in our small library.
To keep our residents active and engaged, we offer a fitness room with exercise programs tailored to their needs. We also have a gaming room for recreational activities and planned day trips for some adventure outside of the community.
At Kindred Transitional Care & Rehabilitation - Spring, we understand the importance of personal care. Therefore, we provide assistance with daily living activities such as bathing, dressing, transfers, and medication management. Our staff is available 24/7 through our call system to ensure safety and supervision.
We prioritize the mental wellness of our residents by offering a mental wellness program to support their emotional well-being. Additionally, transportation arrangements can be made for non-medical purposes as well as medical appointments.
Residents will also appreciate our move-in coordination services to simplify the transition into our community. Housekeeping services are provided to maintain cleanliness, while Wi-Fi/high-speed internet ensures connectivity.
Nearby amenities include five cafes, 30 pharmacies, three physicians' offices, 36 restaurants offering diverse dining options nearby. Additionally, there are five transportation options in close proximity for convenience.
With all these amenities and care services offered at Kindred Transitional Care & Rehabilitation - Spring in Las Vegas Nevada residents can expect an enriching and comfortable experience in our assisted living community.
Kindred Transitional Care & Rehabilitation - Spring is located at 5650 South Rainbow Boulevard, Las Vegas, NV 89118 in Clark County, Nevada
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