6418 Spring Meadow Drive, Las Vegas, NV 89103
For more information about senior living options: (844) 490-3973
Noreen Cadawas-Padilla is praised for her caring nature, proactive support, and "CAN Do" spirit. Megan and Noreen are described as outstanding and deeply supportive. Heritage Springs is characterized by excellent, long-tenured staff who genuinely care for residents. The dining program is delicious and offers appealing menu selections. The community feels warm, cozy, with country charm and a home-like atmosphere. Management is supportive, transparent, and hands-on when needed. The wellness nurse and memory care director along with their care team ensure residents receive appropriate health care. The facility is clean, well-maintained, and safety-focused, prioritizing residents' quality of life. Families feel safe, secure, and confident in the care provided. The activity director and staff create engaging, joyful experiences for residents.
The grandmother described a terrible experience, noting the kitchen often didn't have what she wanted and that food was frequently unavailable. Erica at the front desk was described as rude by multiple reviewers. A reviewer stated the overall atmosphere was poor and that they would not recommend the facility. A family reported horrible experiences with their grandfather, including not enough food in the kitchen/dining area and slow responses to the call button. After a few months, service at the facility allegedly declined, with fewer nightly checkups and delays in communication. One reviewer warned others not to choose the place, citing staffing and responsiveness concerns.Heritage Springs Assisted Living & Memory Care in Las Vegas emerges from these accounts as a place that many families regard as a warm, well-staffed home for their loved ones. Across several reviews, residents and families repeatedly praise the people who work there - the caregivers, the nurses, the activity team, and the leadership - along with the overall atmosphere, cleanliness, and safety. The common thread is a feeling that Heritage Springs is more than a building; it's a community where residents are treated with genuine care, and where families feel heard and supported even in difficult times.
A standout throughline in the praise is Noreen, the Community Relations Director and lead marketing contact, whose efforts are described as nothing short of heroic. One reviewer details how Noreen helped coordinate care for a brother who lives a thousand miles away, navigating a complicated medical situation and securing a safe, supportive space during a time when other Las Vegas facilities would not step in. The traveler's image of Noreen evolves from "glimmer of hope" to a "tidal wave of kindness and compassion," with a sense that her "CAN Do Spirit" and personal dedication shine through every phone call. Several other reviews echo this sentiment, portraying Noreen as an angelic, tireless presence who makes hospital-to-home transitions smoother for families and who builds trust with families from the first contact. The praise consistently frames her as the face of compassionate, reliable support in what can be an overwhelming process.
Beyond Noreen, families highlight the broader Heritage Springs care team as a well-coordinated, attentive group. Megan, mentioned as part of the front-line team, is described alongside Monica (the administrator on duty) and the wellness and memory care director as central to ensuring residents' health concerns are seen and addressed promptly. The activity director, Carol, is celebrated for her warmth and creativity - someone who brings joy and social engagement to daily life. The maintenance crew and the chef also receive thanks for keeping the physical environment clean, functional, and enjoyable, underscoring that "the food is delicious" and that residents have opportunities to choose from menus rather than being fed last-minute meals. Several comments emphasize how the management team wears many hats when needed, maintaining a sense of being a close-knit, family-like operation rather than a rigid bureaucracy.
The facility's atmosphere is repeatedly described as welcoming and homelike. Families speak of a country-charm vibe that feels cozy and familiar, and the staff's consistent, friendly engagement helps residents feel safe and connected. Reviews note that the community is well-staffed, well-maintained, and proactive in organizing activities and events that promote mobility and social interaction. For some, Heritage Springs is not only a place of care but a reliable partner for families navigating the complexities of aging, medical needs, and transitions into assisted living or memory care. One reviewer even frames their experience as evidence that Heritage Springs can be the "very best choice" after an arduous search, thanks to the care culture fostered by leaders like Noreen and a team whose compassion shines in everyday interactions.
However, the picture is not universally glowing. A pair of reviews voice frustrations that run counter to the more celebratory narratives. In one case, a grandmother's experience is characterized by constant complaints about insufficient food in the kitchen and a front-desk encounter with a staff member named Erica described as rude. This family notes a decision to relocate, signaling that even within a strong overall environment, gaps in responsiveness or tone can deeply affect a resident's experience. In another review, a grandfather's family describes a decline after an initial period of improvement: delayed housekeeping, infrequent nightly checks, and a lag in responding to call buttons. They point out that while the administrative team could be responsive at contact points, follow-through sometimes failed to meet expectations, with ongoing communication gaps and the perception that some staff were unreliably available. These accounts underscore that, for some families, experiences can be uneven and that strong leadership and teamwork must continually translate into consistent daily practice across shifts.
Taken together, the reviews present a nuanced portrait of Heritage Springs. For many families, the facility represents a high-quality, compassionate option where staff members are long-tenured, caring, and deeply invested in residents' well-being. The combination of Noreen's hands-on advocacy, a cohesive care team, transparent management, and a homey, welcoming environment makes Heritage Springs a preferred choice for those seeking safety, cleanliness, and social engagement for loved ones. Yet, there are instances where food supply issues, communication lapses, or perceived unfriendliness in certain interactions dampen the experience. These mixed experiences remind prospective families that, in assisted living and memory care, success hinges on consistent, respectful care across all staff members and shifts, clear communication, and timely responsiveness.
For anyone considering Heritage Springs, these reviews advocate a balanced approach: engage early with leadership like Noreen to understand care plans and service levels, ask about meal options and kitchen routines, and request transparent channels for reporting concerns. A visit that includes meeting the wellness staff, the memory care director, and the activities team - plus a firsthand look at meal service and how call buttons are managed - can provide a realistic picture of daily life. When the staff's dedication aligns with reliable processes and clear communication, Heritage Springs stands out as a place where families feel confident that their loved ones are valued, safe, and well cared for.
10 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
McCarran International (5 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Gentle Spring Care Home is a welcoming and comfortable assisted living community located in the vibrant city of Las Vegas, NV. Our top priority is providing an exceptional level of care and support to our residents while also ensuring they enjoy a fulfilling and meaningful lifestyle.
Our spacious and fully furnished accommodations offer a cozy atmosphere for our residents to make themselves at home. The dining room provides a pleasant setting for delicious meals that cater to special dietary restrictions, ensuring each resident's individual needs are met. Additionally, housekeeping services are provided to maintain a clean and inviting living environment.
Residents have access to outdoor spaces where they can relax and enjoy the beautiful weather or pursue their hobbies. Wi-Fi/high-speed internet and telephone services are available to keep residents connected with their loved ones.
At Gentle Spring Care Home, our dedicated staff is committed to assisting residents with activities of daily living such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure comprehensive care management. Our team is well-versed in diabetes diets, medication management, meal preparation, and service in accordance with specific dietary restrictions.
Transportation arrangements for medical appointments are conveniently offered, allowing residents to attend doctor visits without any hassle. In addition to healthcare amenities, we provide scheduled daily activities that promote engagement and socialization among our residents.
The surrounding neighborhood offers numerous amenities in close proximity. With six cafes, 36 pharmacies, six physicians' offices, 49 restaurants, and three transportation options nearby, residents have easy access to essential services and entertainment opportunities.
Gentle Spring Care Home strives to create an inclusive community where individuals receive personalized care while enjoying an active and enriching lifestyle.
Gentle Spring Care Home is located at 6418 Spring Meadow Drive, Las Vegas, NV 89103 in Clark County, Nevada
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