Las Ventanas at Summerlin

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  • Interior

    A cozy interior with a houseplant, wooden table, and open door.
  • Outdoors

    Entrance sign for Las Ventanas Premier Retirement Living.
  • Decor

    A welcoming lobby area featuring a central table with a decorative vase and flowers, leading into a long hallway.
  • Building

    A beautifully lit building with elegant architecture and colorful landscaping at night.
  • Architecture

    A luxury hotel building with elegant architecture and beautifully landscaped flower beds illuminated during the evening.
  • Dining

    A delicious grilled salmon fillet seasoned with herbs and spices, served on a plate.
  • Kitchen

    A modern kitchen with wooden cabinets and stainless steel appliances.
  • Outdoor

    A map of the Las Ventanas community showing building layouts and pathways.
  • Exercise Equipment

    Empty gym with exercise equipment and treadmills.
  • Swimming Pool

    An outdoor swimming pool with surrounding buildings and clear blue water under a sunny sky.

Las Ventanas at Summerlin

10401 West Charleston Boulevard, Las Vegas, NV 89135

For more information about senior living options: (844) 490-3973

1 from 1 review
Assisted Living Continuing Care Retirement Community(CCRC) Independent Living Memory Care Respite Care

Pricing

Las Ventanas at Summerlin offers a premium living experience that is reflected in its monthly costs. For a one-bedroom apartment, residents can expect to pay $4,075, which is significantly higher than the average rates in Clark County ($3,346) and the state of Nevada ($3,619). The studio option is priced at $4,802, also exceeding county and state averages of $3,407 and $3,567 respectively. A two-bedroom unit is available for $5,272, again above regional norms of $3,433 in Clark County and $3,949 statewide. These figures illustrate that while Las Ventanas provides an elevated lifestyle with exceptional amenities and services, it does come at a premium compared to broader market rates.

Room TypeLas Ventanas at SummerlinClark CountyNevada
1 Bedroom$4,075$3,346$3,619
Studio$4,802$3,407$3,567
2 Bedrooms$5,272$3,433$3,949

Overall Review

Pros

  • pro The young girls who assist with meals, bathing, cleaning, and making beds are dedicated and hardworking.
  • pro The head of the physical therapy department is highly regarded for his expertise and leadership.
  • pro The facility provides essential services such as meal delivery and personal assistance to residents.
  • pro There are some staff members in physical therapy who show promise and potential when they are engaged.
  • pro The commitment of the young aides contributes positively to the overall experience at Les Ventanas.

Cons

  • pro The nurses are perceived as lazy and unresponsive, failing to meet the needs of patients.
  • pro The physical therapy staff is described as inconsistent and unreliable in their performance.
  • pro The food quality at Les Ventanas is criticized for being terrible, cold, and unappetizing.
  • pro The cooks do not pay attention to meal orders, resulting in unsatisfactory dining experiences.
  • pro The financial department is viewed as aggressive, attempting to double bill patients and threatening collections if payments are not made.

Review

Les Ventanas has garnered a host of critical reviews from former clients and their families, painting a troubling picture of service and care within the facility. Many have pointed out the stark contrast in performance between the young support staff and the more established caregivers. The young girls tasked with delivering meals, assisting residents with personal hygiene, cleaning rooms, and making beds are highlighted as the only consistently effective aspect of this establishment. Their compassionate and diligent approach offers a semblance of comfort amid an otherwise disappointing experience.

In glaring contrast to these efforts are the nurses, who have been labeled as "lazy" and "unresponsive." This lack of attentiveness from nursing staff is particularly concerning in a setting where medical care should be paramount. Reviews indicate that patients often do not receive timely assistance or proper attention for their health needs, which could lead to complications or exacerbate existing conditions. This perception of negligence raises serious questions about the training and accountability of nursing personnel at Les Ventanas, leaving residents feeling vulnerable and unsupported.

Moreover, the physical therapy (PT) department appears to suffer from organizational issues. While reviewers have acknowledged that the head of PT demonstrates exceptional competence and leadership skills, concerns linger regarding his control over staff performance. Descriptions of inconsistency in service delivery—a “hit and miss bunch”—suggest that not all PT personnel exhibit the same level of skill or dedication as their supervisor. Consequently, residents seeking therapeutic interventions may find themselves receiving varying levels of care depending on which therapist they encounter on any given day.

The quality of food served at Les Ventanas is another significant point of contention among reviews. Described as "terrible," with complaints about cold temperatures and unappetizing presentations, mealtime becomes a source of dissatisfaction rather than comfort for residents. Additionally, there seems to be a pronounced disconnect between kitchen staff and dietary orders; cooks reportedly pay little attention to special requests or dietary restrictions. This oversight can create immense discomfort for individuals who rely on specific diets for health reasons—further exacerbating feelings of neglect within the facility.

On top of these service-based concerns lies an alarming issue with financial management within Les Ventanas. The financial department has faced accusations of attempting to double bill clients—an unsettling practice that raises ethical questions about billing transparency. Residents report aggressive tactics employed by this department when payments are delayed or disputed; threats involving collections suggest a worrying prioritization of financial gain over client care and wellbeing. Such practices add unnecessary stress to families already grappling with difficult decisions about long-term care options.

In light of these numerous criticisms across various departments—from caregiving to culinary services—potential clients would do well to take heed before choosing Les Ventanas as an option for elderly care or rehabilitation services. The array of issues identified not only compromises resident satisfaction but also poses serious risks regarding overall health outcomes for those who reside there. With such profound disparities in quality across different areas—from dedicated but under-appreciated support staff to ineffective higher-level management—it is evident that improvements are critically needed if Les Ventanas hopes to earn trust within its community moving forward.

Features

Housing

  • 22 resident community capacity 22 resident community capacity

Types of Care

  • Assisted Living Assisted Living
  • Continuing Care Retirement Community(CCRC) Continuing Care Retirement Community(CCRC)
  • Independent Living Independent Living
  • Memory Care Memory Care
  • Respite Care Respite Care

Amenities

  • Activities off-site Activities off-site
  • Activities on-site Activities on-site
  • Bath tubs Bath tubs
  • Beautician on-site Beautician on-site
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Devotional services on-site Devotional services on-site
  • Fully furnished Fully furnished
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Indoor common areas Indoor common areas
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor common areas Outdoor common areas
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Respite or short term stays offered Respite or short term stays offered
  • Swimming pool / hot tub Swimming pool / hot tub
  • Wheelchair accessible showers Wheelchair accessible showers
  • Wi-Fi/high-speed internet Wi-Fi/high-speed internet

Transportation

  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)

Care Services

  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Ambulatory care Ambulatory care
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • High acuity care High acuity care
  • Incontinence care Incontinence care
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Kosher Kosher
  • Meals provided Meals provided
  • Room service Room service
  • Special dietary restrictions Special dietary restrictions
  • Special dining programs Special dining programs
  • Vegetarian Vegetarian

Activities

  • Activities on-site Activities on-site
  • Art classes Art classes
  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Day trips and outings Day trips and outings
  • Devotional activities on-site Devotional activities on-site
  • Educational speakers / life long learning Educational speakers / life long learning
  • Forever fit Forever fit
  • Live musical performances Live musical performances
  • Reminiscence programs Reminiscence programs
  • Scheduled daily activities Scheduled daily activities
  • Tai Chi Tai Chi
  • Trivia games Trivia games
  • Water aerobics Water aerobics
  • Wii bowling Wii bowling
  • Yoga / chair yoga Yoga / chair yoga

Description

Las Ventanas at Summerlin is a highly esteemed assisted living community located in Las Vegas, NV. We offer a range of care services to cater to the unique needs of our residents. Our community is designed to provide residents with a comfortable and enriching environment where they can thrive.

At Las Ventanas, we offer Continuing Care Retirement Community (CCRC), Independent Living, Memory Care, and Respite Care options. This allows us to provide personalized care based on individual needs and preferences.

Our community boasts a wide range of amenities to enhance the quality of life for our residents. Each apartment is fully furnished and equipped with cable or satellite TV, private bathrooms, and kitchenettes. Housekeeping services ensure that our residents have a clean and tidy living space. Outdoor spaces and gardens provide a tranquil setting for relaxation and enjoying nature.

We understand that transportation is important for our residents' independence. Therefore, we offer community operated transportation as well as assistance in arranging non-medical transportation.

The health and wellbeing of our residents are a top priority at Las Ventanas. We provide 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Our staff also manages medication administration to ensure proper dosage and timing. Special dietary restrictions are accommodated, including diabetes diets.

Residents at Las Ventanas enjoy an array of dining options tailored to their specific dietary needs. Furthermore, engaging in various activities plays a significant role in enhancing their overall wellbeing. Therefore, we offer scheduled daily activities along with concierge services.

Our prime location in Las Vegas provides convenient access to nearby amenities such as cafes, restaurants, pharmacies, physicians' offices, and theaters. This ensures that residents can easily access the services they require.

At Las Ventanas at Summerlin, we strive to create a warm and welcoming environment where seniors can continue living an independent lifestyle while receiving the support they need.

Nearby Places of Interest

Restaurants

  • McDonald's (0.1 miles)
  • Taco Bell (0.1 miles)
  • Lucille's Smokehouse BBQ - Red Rock Casino (0.8 miles)
  • Lazy Dog Restaurant & Bar (0.8 miles)
  • Chicago Brewing Company (1.5 miles)
  • Chick-Fil-A (1.7 miles)
  • Rampart Casino (2.1 miles)

Pharmacies

  • CVS Pharmacy (0.2 miles)
  • Smith's Food & Drug (0.5 miles)
  • Walgreens (1.5 miles)
  • Target Pharmacy (1.9 miles)
  • Walgreens (2.2 miles)
  • CVS Pharmacy (2.3 miles)
  • CVS Pharmacy (2.3 miles)

Theaters

  • Regal Red Rock 4DX & IMAX (0.8 miles)

Physicians

  • Khavkin Clinic (1.6 miles)
  • Nevada Orthopedic & Spine Center (3.9 miles)
  • Longford Medical Building (3.9 miles)
  • Tottori Allergy (4.5 miles)
  • Las Vegas Radiology (4.7 miles)
  • Nevada Spine Clinic (5.2 miles)
  • MountainView Hospital (5.6 miles)

Cafes

  • Starbucks (4.2 miles)
  • Dutch Bros Coffee (7.7 miles)
  • Starbucks (8.7 miles)
  • Starbucks (8.7 miles)
  • The LINQ Hotel & Casino (8.8 miles)
  • Primrose (8.8 miles)

Hospitals

  • Mountain View Hospital-Labor and Delivery (5.6 miles)
  • PAM Rehabilitation Hostpital of Centennial Hills (8.4 miles)

Transportation

  • ARIA Express Bellagio Station (8.7 miles)

Frequently Asked Questions

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