Heights Of Summerlin

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Heights Of Summerlin

10550 Park Run Dr, Las Vegas, NV 89144

For more information about senior living options: (844) 490-3973

2 from 23 reviews
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Assisted Living Skilled Nursing Facility

Overall Review of Heights Of Summerlin

Pros

  • pro The staff at Heights of Summerlin is described as genuinely caring, kind, and positive by at least one patient who was pleasantly surprised by their treatment.
  • pro Many reported that the nurses were attentive and proactive in managing patient care during their stay.
  • pro There were mentions of good teamwork among the staff, contributing to a positive atmosphere within the facility.
  • pro A specific review highlighted that the food was better than what had been experienced in hospitals previously.
  • pro Some staff members were recognized for their hard work and dedication to caring for patients despite challenges in management or environment.

Cons

  • pro The facility is filthy, with reports of dirty sheets and unclean environments.
  • pro Staff members are rude and dismissive, demonstrating a lack of care for patients' needs.
  • pro Patients experience neglect, with call lights unanswered and a lack of assistance for basic hygiene.
  • pro There are serious concerns about patient safety, including instances of falls occurring due to inadequate supervision.
  • pro The food provided is described as unappetizing and insufficient, contributing to significant weight loss.
  • pro Patients are treated poorly and made to feel as though their family members have abandoned them.
  • pro Personal belongings frequently go missing, indicating a lack of proper management and care for residents' property.
  • pro Medical staff show indifference to patient conditions and fail to provide timely updates on health status.
  • pro The overall atmosphere is described as disagreeable, with noise disturbances affecting comfort during recovery.
  • pro There are complaints about the mental and emotional treatment of residents, suggesting psychological harm in addition to physical neglect.

Review

The Heights of Summerlin appears to be a facility that has garnered a plethora of derogatory reviews from both former patients and their family members, painting a disturbing picture of neglect, poor communication, and substandard care. Many individuals describe the experiences of their loved ones as nothing short of harrowing, emphasizing significant flaws in patient care and staff behavior. One reviewer recounted a particularly distressing situation involving their father-in-law, who fell multiple times due to the lack of response to his call light when he needed assistance with basic functions like using the restroom. The frustration escalated when they attempted to communicate with the charge nurse about ensuring their loved one’s safety. Instead of receiving support, they were met with an unacceptable response—being told to “shut [their] damn mouth.” This incident encapsulates the turmoil many families feel regarding advocacy for their relatives within this facility.

Moreover, staff attitudes have been reported as dismissive and rude on numerous occasions. One family member expressed outrage at how their loved one was instructed not to call for help but rather to use adult briefs instead—a dehumanizing approach that contributed significantly to feelings of neglect. Families witnessed firsthand distressful situations where residents were left unbathed and uncared for over extended periods. For instance, another review detailed the unfortunate discovery that a resident hadn’t received proper hygiene care for 21 days; it was only during family visits that any semblance of cleanliness occurred. Such accounts raise serious concerns regarding the adherence to standards expected in rehabilitative or long-term care facilities.

Unfortunately, the lack of consideration extended beyond just personal hygiene; families reported unsettling treatment concerning dietary needs and preferences as well. A review highlighted how dietary restrictions based on cultural backgrounds were blatantly ignored—one individual was fed pork despite being Jewish—while others criticized the overall quality and appetizing nature of food provided at the facility. Some patients lost considerable weight during their stay due to insufficient encouragement or assistance during mealtimes. There appeared to be a general consensus among reviewers that staffing challenges compromised care quality: nurses were overwhelmed while trying to attend multiple patients simultaneously.

Despite some positive testimonials praising specific staff members for kindness and effective communication, these sentiments seem overshadowed by more substantial complaints about overall management and patient experience at The Heights of Summerlin. While there were mentions of some competent staff offering compassionate care, reports indicate systemic issues that may detract from even the most well-meaning employees’ efforts. Critiques emphasized management's apparent negligence regarding maintaining standards across various departments—from dirty facilities filled with unkempt rooms reeking from inadequate waste disposal practices to increasing tensions between disgruntled staff members.

Adding insult to injury is how residents felt mentally manipulated during lockdown periods related to COVID-19 protocols, where communication channels were severed—family members had difficulty contacting loved ones who believed they had been abandoned by everyone outside those walls. Reports surfaced regarding family members being pressured into financial decisions concerning Medicaid benefits without fully realizing its implications, ultimately serving what seems like predatory interests over ethical considerations in elderly care.

In stark contrast are scattered positive reviews highlighting commendable actions from certain nursing assistants or physical therapists who showed genuine dedication towards patients’ recovery journeys while advocating for camaraderie among fellow colleagues—a trait significantly lacking in other narratives shared by families suggesting deeper-rooted issues within systematic training or oversight procedures at The Heights of Summerlin itself. Nevertheless, these rare mentions fail to excuse what appears overwhelmingly as an environment riddled with mismanagement affecting patient health outcomes adversely alongside morale among workers striving under difficult circumstances.

In conclusion, individuals searching for appropriate rehabilitation centers should exercise caution when considering The Heights of Summerlin based upon numerous troubling accounts reflecting severe inadequacies across various facets critical for providing compassionate healthcare services aimed at fostering dignity among vulnerable populations such as elderly residents requiring additional support during recovery phases following serious medical interventions or ongoing conditions necessitating long-term assistance arrangements.

Features

Housing

  • 21 resident community capacity 21 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • McCarran International (11 miles away) McCarran International (11 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • High acuity care High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Heights of Summerlin in Las Vegas, NV is an assisted living community that offers a convenient and vibrant lifestyle. Situated in a bustling neighborhood, residents have quick access to various amenities and services.

For those who enjoy socializing over a cup of coffee or a light snack, there are several cafes located nearby. Whether it's meeting friends or enjoying moments of solitude, these cafes provide the perfect setting.

Healthcare needs are well taken care of with 20 pharmacies in close proximity. Residents can easily access their medication and any healthcare supplies they may require.

The community also boasts a close-knit medical support network with 5 physicians available nearby. This provides peace of mind to residents knowing that quality medical care is readily available whenever needed.

Culinary enthusiasts will appreciate the 9 restaurants in the vicinity. These dining establishments offer a wide range of cuisines to suit different palates, providing an opportunity for residents to savor delicious meals without venturing too far from home.

Entertainment options are abundant as well, with 1 theater located nearby. Residents can enjoy movies, performances, or cultural events without having to travel long distances.

Overall, The Heights of Summerlin is an assisted living community that ensures its residents enjoy a comfortable and convenient lifestyle with easy access to cafes, pharmacies, physicians, restaurants, and theaters nearby.

Nearby Places of Interest

This area of Las Vegas, Nevada, offers convenient access to various amenities such as pharmacies, restaurants, theaters, physicians, cafes, and hospitals. With multiple pharmacy options within close proximity, seniors can easily access their medications and healthcare needs. Nearby dining options range from fast food to upscale dining experiences at the nearby Red Rock Casino. For entertainment, there is a theater just 0.7 miles away for movie enthusiasts. Medical care is also readily available with several physicians' offices and hospitals within a few miles. Additionally, there are cafes like Starbucks for seniors to enjoy coffee outings or meet with friends. Overall, this area provides a good balance of convenience and essential services for senior living in Las Vegas.

Pharmacies

  • CVS Pharmacy (0.1 miles)
  • Smith's Food & Drug (0.7 miles)
  • Walgreens (1.8 miles)
  • Target Pharmacy (2.1 miles)
  • Walgreens (2.4 miles)
  • CVS Pharmacy (2.4 miles)
  • CVS Pharmacy (2.5 miles)

Restaurants

  • McDonald's (0.3 miles)
  • Taco Bell (0.4 miles)
  • Lucille's Smokehouse BBQ - Red Rock Casino (0.6 miles)
  • Lazy Dog Restaurant & Bar (0.8 miles)
  • Chicago Brewing Company (1.8 miles)
  • Chick-Fil-A (1.9 miles)
  • Rampart Casino (2.1 miles)

Theaters

  • Regal Red Rock 4DX & IMAX (0.7 miles)

Physicians

  • Khavkin Clinic (1.4 miles)
  • Nevada Orthopedic & Spine Center (4 miles)
  • Longford Medical Building (4 miles)
  • Tottori Allergy (4.4 miles)
  • Las Vegas Radiology (4.7 miles)
  • Nevada Spine Clinic (5.2 miles)
  • MountainView Hospital (5.6 miles)

Cafes

  • Starbucks (4 miles)
  • Dutch Bros Coffee (7.9 miles)
  • Starbucks (8.9 miles)
  • Starbucks (9 miles)
  • The LINQ Hotel & Casino (9.1 miles)

Hospitals

  • Mountain View Hospital-Labor and Delivery (5.6 miles)
  • PAM Rehabilitation Hostpital of Centennial Hills (8.2 miles)

Transportation

  • ARIA Express Bellagio Station (8.9 miles)

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