2757 Gallant Hills Drive, Las Vegas, NV 89135
For more information about senior living options: (844) 490-3973
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Helping Hands Care Home is described as a very good experience for their brother, with a positive community. The staff assisting their brother are portrayed as very helpful, caring, and professional. The group home environment with nine residents is mentioned positively, contributing to good outcomes. The company is praised as a wonderful, caring organization with a marvelous staff. Jackie Linda goes the extra mile and Tonisha is a rock star, with gratitude expressed for their support.
The agency is the worst in Las Vegas. They only care about their share of the pot, leaving PCA workers out in the cold. They have not allowed clock-in for two days, preventing the daughter from clocking in. There is no answer or help, and only nasty responses to questions. There is no backup plan when the clock-in system is down. No one answers the phone or returns calls at all. The office is the worst and should be shut down. Their services suck; they don't care about the client as long as they get money from the state. Her first job experience with the agency is sad.Helping Hands Care Home in Las Vegas, NV is best suited for families seeking a small, homelike environment where nine residents share a single, cohesive household. This setting rewards those who value personal attention, regular interaction with both staff and residents, and a palpable sense of community over clinical formality. The model supports residents who thrive on routine, predictable daily life, and who benefit from a more intimate network of caregivers who know their preferences. It is less appropriate for those requiring high-level medical oversight, complex care coordination, or a facility with a larger staff and more formal programming. In short, warmth and connection beat scale and corporate ease here.
Those who should consider alternatives are families for whom reliable administrative responsiveness is nonnegotiable. Several reviewers flag back-office inconsistencies, including difficulty reaching the office, slow follow-up, and a clock-in system that disrupts timely scheduling and payroll. For residents with significant medical needs or guardians who demand rigorous documentation and predictable communication, a larger or more centralized operation may offer clearer accountability. Prospective residents who want a documented track record of seamless operations and careful care coordination should compare other Las Vegas options before committing.
On the positive side, the strongest asset is the staff-driven culture. Positive reviews emphasize helpful, caring, and professional caregivers who create a welcoming atmosphere and an energized daily life. The nine-resident, group-home format fosters intimate relationships, allowing caregivers to tailor activities and routines to individual preferences. Several families note that particular team members consistently go the extra mile, and that the overall mood among residents and staff is upbeat and supportive. When a loved one thrives on familiarity, regular faces, and home-style routines, this environment can deliver meaningful continuity and belonging.
However, the downside is real and not easily dismissed. Some reviews allege that financial and administrative priorities overshadow client welfare, and there are hints of mismanagement. The most tangible friction centers on communication: unanswered calls, slow updates, and a gap in determining who to contact when issues arise. Operational hiccups, such as clock-in outages, erode reliability and raise questions about contingency planning. These concerns do not erase the caregiving strengths, but they redefine the risk balance and what families should prepare for in exchange for intimate, home-like care.
How the pros offset the cons depends on what matters most to the family. If a loved one benefits from frequent personal attention, simple routines, and a genuine, communal vibe, the caring staff and close-knit nine-person household can deliver more day-to-day satisfaction than a larger facility might offer. The ability of standout staff to adapt and connect with residents can mitigate some administrative irritants, especially when families engage proactively and establish clear channels of communication. Yet this offset is not universal: persistent administrative gaps can undermine planning, safety nets, and timely responses to changing care needs. The option shines where warmth and trust are the priority and operational risks are considered manageable rather than prohibitive.
Practical next steps center on due diligence. Visit with a checklist focused on governance, staffing stability, and response times; request to speak with current families about their ongoing experiences; review care plans and how medical needs are coordinated; and confirm the exact processes for scheduling, payroll, and incident reporting. Compare with other Las Vegas options - larger assisted living communities and other small, home-like residences - that may offer stronger administrative reliability while preserving a sense of community. For families prioritizing a warm, intimate environment and real, day-to-day connection with caregivers, Helping Hands Care Home can be a good fit; for those who cannot tolerate recurring administrative friction, pursuing alternatives is prudent.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
McCarran International (11 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Helping Hands Care Home is an assisted living community located in Las Vegas, NV that offers a range of amenities and care services to meet the needs of its residents. The community provides a comfortable and homelike environment with fully furnished accommodations and a dining room where nutritious meals are prepared and served. Residents can also enjoy the outdoor space and garden, providing a serene setting for relaxation.
Housekeeping services are provided to ensure that the living spaces are kept clean and tidy. Move-in coordination is available to assist new residents in transitioning smoothly into their new home. Additionally, Helping Hands Care Home offers telephone and Wi-Fi/high-speed internet access to keep residents connected with their loved ones.
The community's care services include assistance with activities of daily living such as bathing, dressing, and transfers. Staff members also collaborate closely with health care providers to ensure that residents receive coordinated care. Special attention is given to those with diabetes, as the community provides diabetes diets.
Helping Hands Care Home prioritizes the well-being of its residents by offering medication management services, taking into account any special dietary restrictions or preferences. Transportation arrangements for medical appointments are provided for added convenience and peace of mind.
Residents at Helping Hands Care Home can also participate in scheduled daily activities to maintain an active and engaging lifestyle. The community is conveniently located near several pharmacies, physicians' offices, restaurants, and theaters, allowing easy access to necessary amenities and entertainment options.
Overall, Helping Hands Care Home provides a welcoming environment where seniors can receive personalized care while enjoying a range of amenities and convenient access to nearby services.
Helping Hands Care Home is located at 2757 Gallant Hills Drive, Las Vegas, NV 89135 in Clark County, Nevada
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