10315 Queensbury Avenue, Las Vegas, NV 89135
For more information about senior living options: (844) 490-3973
A troubling account has emerged surrounding Adult Comfort Care Home 2 and its handling of a family member's stay there. The reviewer describes a six-week period during which their mother-in-law resided at the facility and faced what they label as severe dehydration and a urinary tract infection. According to the account, Kay Pannu, the facility's representative, allegedly allowed the patient to lie in bed without seeking timely medical attention. The family says they acted by calling emergency services, and the mother-in-law was rushed to the hospital, where she remained for weeks. The medical team, social workers, and case workers are said to have advised against returning the patient to the same home, leaving the family with serious concerns about the quality and safety of care they received.
The narrative emphasizes that the consequences were not minor. The reviewer claims the patient's extended hospitalization was the result of the neglect they attribute to the facility and its staff. The escalation - calling 911 and transporting the patient to hospital - became a turning point in their perspective on the home's ability to provide competent care. It is said that after these events, those involved in the patient's care, from medical to social services, advised that the patient should not be sent back to Adult Comfort Care Home 2. The tone conveys a firm belief that the facility failed to meet essential standards of care, with the family expressing strong relief that medical professionals urged discontinuing placement at that location.
Yet, the review does acknowledge a contrasting voice within the same account: a shorter line that describes the place as "decent" and "willing to work with you." This hint of balance suggests that, in the family's experience, there may be variability in how the facility operates or communicates, depending on the situation or perhaps the individual staff on duty. While the dominant thread of the narrative is one of alarm and grievance, this small counterpoint implies that some interactions could be more positive, or at least more cooperative, than others. The overall impression remains one of serious concern, but the presence of a less clearly negative note adds complexity to how the facility is perceived.
Communication with Kay Pannu is a central grievance in the account. The family notes that, despite leaving multiple messages, there was a persistent lack of timely or meaningful communication. The reviewer asserts that this breakdown in dialogue forced them to seek placement elsewhere for their loved one, highlighting the stress and difficulty families face when they feel uninformed about a relative's care. The lack of proactive outreach or updates is presented as a core problem, one that compounds the fear and uncertainty that families already experience in caregiver transitions. The implication is that good communication could have mitigated some of the distress, even if the care in other areas remained challenging.
Another troubling incident is described, this one about being contacted at an inappropriate time. The family alleges they received a call at 6:50 p.m. on a Saturday night, a moment they see as disrespectful and poorly timed. The caller allegedly warned that the mother's Social Security benefits might be removed if they did not utilize the group home. The language used in the account paints the communication as aggressive and coercive, a dynamic the reviewer characterizes as unacceptable and unprofessional. This element underscores a broader concern that the facility may leverage financial or social leverage to pressure families rather than focusing on transparent, supportive care planning.
In the closing portion of the account, the family declares a clear intent to pursue external recourse. They state they will be reporting the situation to social services, Social Security, and Medicare, signaling a belief that oversight and accountability are necessary. The frustration is palpable, with the reviewer challenging the facility not to threaten families but to offer practical help to those navigating complex caregiving decisions. The sentiment is that families who lack experience or resources deserve guidance and support, not hostility or intimidation. The overall message is one of protective vigilance - an insistence that loved ones deserve safe, respectful, and coordinated care, and that families must advocate vigorously when standards seem to fall short.
Taken together, the account at hand weaves a portrait of a facility that a particular family experienced as unsafe and inadequately communicative, punctuated by a critical medical incident and a fraught interaction around finances and scheduling. While a line suggesting the place could be decent and cooperative exists, the dominant narrative stresses neglect, poor communication, and heavy-handed, distressing interactions with staff. The family's decision to pursue legal and administrative channels underscores the seriousness with which they view these events and their commitment to protecting other potential residents. For readers considering Adult Comfort Care Home 2, this account advocates thorough diligence: seeking multiple sources of information, verifying care standards, insisting on clear and timely communication, and preparing for careful advocacy on a loved one's behalf to ensure safety and respectful treatment.
Adult Comfort And Care Home 2 is a premier assisted living community located in the vibrant city of Las Vegas, NV. Our home offers a wide range of amenities and care services designed to provide comfort, convenience, and peace of mind for our residents.
Our spacious dining room allows residents to enjoy delicious meals prepared by our skilled culinary team. The fully furnished accommodations create a warm and welcoming environment that feels just like home. Residents can also take advantage of our beautiful garden and outdoor space, perfect for relaxing or socializing with friends and family.
Our dedicated housekeeping staff ensures that each resident's living space remains tidy and clean at all times. To ensure a smooth transition, we offer move-in coordination services to assist new residents in settling into their new home seamlessly.
We understand the importance of staying connected, which is why we provide telephone and Wi-Fi/high-speed internet access throughout our community. Whether keeping in touch with loved ones or simply browsing the web, our residents have all the tools they need to stay connected.
At Adult Comfort And Care Home 2, we prioritize the health and well-being of our residents. Our compassionate caregivers are available to provide assistance with activities of daily living such as bathing, dressing, and transfers. We also coordinate with healthcare providers to ensure that each resident receives the necessary medical attention they require.
Those with special dietary restrictions can rest assured knowing that our dining options cater to their needs. Our experienced chefs prepare nutritious meals that are tailored to meet individual dietary requirements such as diabetes diets or special dietary restrictions.
Engagement is essential for maintaining an active lifestyle, which is why we offer a variety of scheduled daily activities for our residents to enjoy. From social gatherings to educational programs, there is always something exciting happening at Adult Comfort And Care Home 2.
With numerous pharmacies, physicians' offices, restaurants, and theaters conveniently located nearby, residents have easy access to essential amenities and recreational opportunities within close proximity.
At Adult Comfort And Care Home 2, we provide a warm and nurturing environment where residents can thrive. We prioritize the comfort, care, and well-being of each individual, ensuring that they have everything they need to lead a fulfilling and enriching lifestyle.
Adult Comfort And Care Home 2 is located at 10315 Queensbury Avenue, Las Vegas, NV 89135 in Clark County, Nevada
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