Adult Comfort And Care Home 2

10315 Queensbury Avenue, Las Vegas, NV 89135

For more information about senior living options: (844) 490-3973

2 from 3 reviews
5 stars
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1 stars
2

Assisted Living

Overall Review of Adult Comfort And Care Home 2

Pros

  • pro The facility is described as decent and willing to work with families.

Cons

  • pro The facility is horrible.
  • pro The resident was severely dehydrated and had a UTI while in care.
  • pro Kay Pannu allegedly let her lie in bed without contacting medical emergency.
  • pro The incident required 911 and led to a weeks-long hospitalization.
  • pro Medical, case workers, and social workers advised not sending her back to that home.
  • pro There was a lack of communication from Kay Pannu to the family.
  • pro The family was called at 6:50 pm on a Saturday night and threatened to remove the mother's Social Security.
  • pro The family plans to report the facility to social services, Social Security, and Medicare.

Review

A troubling account has emerged surrounding Adult Comfort Care Home 2 and its handling of a family member's stay there. The reviewer describes a six-week period during which their mother-in-law resided at the facility and faced what they label as severe dehydration and a urinary tract infection. According to the account, Kay Pannu, the facility's representative, allegedly allowed the patient to lie in bed without seeking timely medical attention. The family says they acted by calling emergency services, and the mother-in-law was rushed to the hospital, where she remained for weeks. The medical team, social workers, and case workers are said to have advised against returning the patient to the same home, leaving the family with serious concerns about the quality and safety of care they received.

The narrative emphasizes that the consequences were not minor. The reviewer claims the patient's extended hospitalization was the result of the neglect they attribute to the facility and its staff. The escalation - calling 911 and transporting the patient to hospital - became a turning point in their perspective on the home's ability to provide competent care. It is said that after these events, those involved in the patient's care, from medical to social services, advised that the patient should not be sent back to Adult Comfort Care Home 2. The tone conveys a firm belief that the facility failed to meet essential standards of care, with the family expressing strong relief that medical professionals urged discontinuing placement at that location.

Yet, the review does acknowledge a contrasting voice within the same account: a shorter line that describes the place as "decent" and "willing to work with you." This hint of balance suggests that, in the family's experience, there may be variability in how the facility operates or communicates, depending on the situation or perhaps the individual staff on duty. While the dominant thread of the narrative is one of alarm and grievance, this small counterpoint implies that some interactions could be more positive, or at least more cooperative, than others. The overall impression remains one of serious concern, but the presence of a less clearly negative note adds complexity to how the facility is perceived.

Communication with Kay Pannu is a central grievance in the account. The family notes that, despite leaving multiple messages, there was a persistent lack of timely or meaningful communication. The reviewer asserts that this breakdown in dialogue forced them to seek placement elsewhere for their loved one, highlighting the stress and difficulty families face when they feel uninformed about a relative's care. The lack of proactive outreach or updates is presented as a core problem, one that compounds the fear and uncertainty that families already experience in caregiver transitions. The implication is that good communication could have mitigated some of the distress, even if the care in other areas remained challenging.

Another troubling incident is described, this one about being contacted at an inappropriate time. The family alleges they received a call at 6:50 p.m. on a Saturday night, a moment they see as disrespectful and poorly timed. The caller allegedly warned that the mother's Social Security benefits might be removed if they did not utilize the group home. The language used in the account paints the communication as aggressive and coercive, a dynamic the reviewer characterizes as unacceptable and unprofessional. This element underscores a broader concern that the facility may leverage financial or social leverage to pressure families rather than focusing on transparent, supportive care planning.

In the closing portion of the account, the family declares a clear intent to pursue external recourse. They state they will be reporting the situation to social services, Social Security, and Medicare, signaling a belief that oversight and accountability are necessary. The frustration is palpable, with the reviewer challenging the facility not to threaten families but to offer practical help to those navigating complex caregiving decisions. The sentiment is that families who lack experience or resources deserve guidance and support, not hostility or intimidation. The overall message is one of protective vigilance - an insistence that loved ones deserve safe, respectful, and coordinated care, and that families must advocate vigorously when standards seem to fall short.

Taken together, the account at hand weaves a portrait of a facility that a particular family experienced as unsafe and inadequately communicative, punctuated by a critical medical incident and a fraught interaction around finances and scheduling. While a line suggesting the place could be decent and cooperative exists, the dominant narrative stresses neglect, poor communication, and heavy-handed, distressing interactions with staff. The family's decision to pursue legal and administrative channels underscores the seriousness with which they view these events and their commitment to protecting other potential residents. For readers considering Adult Comfort Care Home 2, this account advocates thorough diligence: seeking multiple sources of information, verifying care standards, insisting on clear and timely communication, and preparing for careful advocacy on a loved one's behalf to ensure safety and respectful treatment.

Features

Housing

  • 10 resident community capacity 10 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • McCarran International (10 miles away) McCarran International (10 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Adult Comfort And Care Home 2 is a premier assisted living community located in the vibrant city of Las Vegas, NV. Our home offers a wide range of amenities and care services designed to provide comfort, convenience, and peace of mind for our residents.

Our spacious dining room allows residents to enjoy delicious meals prepared by our skilled culinary team. The fully furnished accommodations create a warm and welcoming environment that feels just like home. Residents can also take advantage of our beautiful garden and outdoor space, perfect for relaxing or socializing with friends and family.

Our dedicated housekeeping staff ensures that each resident's living space remains tidy and clean at all times. To ensure a smooth transition, we offer move-in coordination services to assist new residents in settling into their new home seamlessly.

We understand the importance of staying connected, which is why we provide telephone and Wi-Fi/high-speed internet access throughout our community. Whether keeping in touch with loved ones or simply browsing the web, our residents have all the tools they need to stay connected.

At Adult Comfort And Care Home 2, we prioritize the health and well-being of our residents. Our compassionate caregivers are available to provide assistance with activities of daily living such as bathing, dressing, and transfers. We also coordinate with healthcare providers to ensure that each resident receives the necessary medical attention they require.

Those with special dietary restrictions can rest assured knowing that our dining options cater to their needs. Our experienced chefs prepare nutritious meals that are tailored to meet individual dietary requirements such as diabetes diets or special dietary restrictions.

Engagement is essential for maintaining an active lifestyle, which is why we offer a variety of scheduled daily activities for our residents to enjoy. From social gatherings to educational programs, there is always something exciting happening at Adult Comfort And Care Home 2.

With numerous pharmacies, physicians' offices, restaurants, and theaters conveniently located nearby, residents have easy access to essential amenities and recreational opportunities within close proximity.

At Adult Comfort And Care Home 2, we provide a warm and nurturing environment where residents can thrive. We prioritize the comfort, care, and well-being of each individual, ensuring that they have everything they need to lead a fulfilling and enriching lifestyle.

Nearby Places of Interest

Pharmacies

  • Walgreens (1.2 miles)
  • CVS Pharmacy (1.3 miles)
  • Walgreens (1.4 miles)
  • Smith's Food & Drug (1.8 miles)
  • CVS Pharmacy (1.9 miles)
  • Smith's Food & Drug (2.2 miles)
  • Walgreens (2.5 miles)

Restaurants

  • Chicago Brewing Company (1.6 miles)
  • Lazy Dog Restaurant & Bar (1.6 miles)
  • Taco Bell (1.8 miles)
  • McDonald's (1.9 miles)
  • Lucille's Smokehouse BBQ - Red Rock Casino (1.9 miles)
  • In-N-Out Burger (2.4 miles)
  • Chick-Fil-A (2.4 miles)

Theaters

  • Regal Red Rock 4DX & IMAX (1.8 miles)

Physicians

  • Khavkin Clinic (3.3 miles)
  • Meadows Women's Center (4.3 miles)
  • Longford Medical Building (4.8 miles)
  • Nevada Orthopedic & Spine Center (4.8 miles)
  • Hope Cancer Care of Nevada (5 miles)
  • Desert Radiology - Centra Point (5.3 miles)
  • Las Vegas Radiology (6 miles)

Cafes

  • Starbucks (6 miles)
  • Dutch Bros Coffee (7.6 miles)
  • Primrose (8.2 miles)
  • Starbucks (8.3 miles)
  • Hello Kitty Cafe (8.3 miles)
  • The LINQ Hotel & Casino (8.3 miles)

Hospitals

  • Mountain View Hospital-Labor and Delivery (6.9 miles)

Transportation

  • ARIA Express Bellagio Station (8 miles)

Frequently Asked Questions

Where is Adult Comfort And Care Home 2?

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