1812 Starbuck Drive, Las Vegas, NV 89108
For more information about senior living options: (844) 490-3973
The company is a great place to work and provides personal care services. The company is better than all competitors.
The company is described as an awful company. The PCA staff would come in and sit idle instead of providing care. They would fall asleep instead of assisting the mother. They would leave the mother soiled and dirty. There were numerous occasions when they did not show up. They would make the mother's bed with soiled, wet linen. Some of the PCAs treated the mother poorly.The collection of feedback about this agency presents a striking contrast between two very different experiences, a juxtaposition that many readers will recognize when care services intersect with family needs. On one hand, there are words that suggest a positive, even promising environment: a sense that it is a great place to work and to receive personal care services, with a claim that the agency stands out as better than its competitors. On the other hand, there is a vehement, detailed account of what is described as an awful company, with specific and troubling examples of care failures that deeply affected a mother who relied on the agency. Taken together, the reviews paint a complex picture of a service that may be dependable in some contexts while deeply lacking in others, depending on who is providing the care and when.
One of the reviews frames the agency in a favorable light, highlighting its strengths as a workplace and as a source of personal care services. The reviewer's language signals satisfaction with the organization's ability to deliver care in a manner that meets expectations, at least from their perspective. Phrases like "A great place to work and for personal care services" imply that the company has created an environment that can support caregivers in performing their duties and a service model that customers can trust. This review also includes a confident assessment that the agency is "better than all competitors," suggesting that, in the reviewer's view, it outperforms other providers in the field. Although the full breadth of this positive appraisal isn't expanded in great detail, the sentiment is clear: the agency has certain qualities that set it apart in a favorable light for at least some clients and employees.
By contrast, another review presents a starkly negative picture, painting the agency as an awful company through concrete, distressing examples. The author recounts choosing the agency to work with their mother and describes a disturbing pattern of care. They state that "the PCA's that they sent out would come in and have a seat until their time was over," implying a lack of active engagement or meaningful help with daily care tasks. The reviewer goes further to insist that "there were times when they would fall asleep instead of assisting my mother," a situation that would leave a vulnerable person without the needed support. The narrative then escalates into claims of outright neglect: caregivers "would leave my mother soiled and dirty," and there were "numerous times that they did not show up." The caregiver tasks described include bed-making done in a way that left "soiled wet linen on the bed." The tone is direct, frustrated, and emotionally attached to the well-being of the reviewer's mother, culminating in a strong admonition: "I would never treat anyone in the fashion that some of them PCA's have treated my mother." The length and specificity of these statements underscore the depth of dissatisfaction and the sense of harm perceived by the reviewer.
What stands out in this negative account is the sequence of failures that would be particularly alarming to anyone seeking reliable in-home care. The repetition of no-shows hints at organizational or scheduling gaps that leave families scrambling for last-minute coverage and potentially left vulnerable individuals without essential support. The description of caregivers "sitting" instead of engaging in caregiving tasks suggests possible issues with supervision, accountability, and adherence to care plans. The most visceral elements - caregivers falling asleep, leaving a person "soiled and dirty," and the act of making a bed with dirty, wet linen - paint an image of care that is not only insufficient but also disrespectful to the person receiving help. When care is this inconsistent or neglectful, the emotional and practical toll on family members is significant, often compounding stress and fear during a period when trust in the provider is crucial.
The juxtaposition of praise and condemnation invites a careful reading of what these opinions imply for prospective clients. On the positive side, the favorable review implies that the agency can function effectively in some contexts, perhaps with certain caregivers, in certain shifts, or under particular management practices. It suggests a belief that the company can uphold decent standards of personal care and that it may offer a supportive work environment for staff - factors that can translate into quality service if consistently implemented. The claim of being "better than all competitors" may reflect a comparative sense of value, reliability, or customer service that certain clients experience when everything aligns with their expectations and needs.
However, the negative account cannot be dismissed or minimized. It highlights severe gaps in reliability, attentiveness, and basic caregiving duties that can have real-world consequences for a family member who depends on assistance. The combination of delayed or missing visits, inattentive caregiving, and hygiene lapses speaks to systemic issues that would alarm any potential client evaluating whether to entrust a loved one to this agency. The reviewer's insistence that they would never treat anyone as their mother was treated adds a powerful human dimension to the complaint, signaling not only dissatisfaction with service quality but also a profound sense of moral judgment about how care should be delivered and how clients should be treated.
For someone considering this agency, these reviews collectively suggest a need for careful vetting and due diligence. If you are evaluating this provider, it would be prudent to ask direct questions about caregiver adherence to care plans, supervision and accountability structures, back-up coverage for missed visits, and the agency's track record in maintaining consistent staffing. It may also be valuable to request references or testimonials from clients with experiences similar to your own, and to probe whether there are safeguards in place to ensure hygiene, dignity, and timely attendance. Understanding the balance between any positive experiences and the negative concerns raised here can help families make a more informed decision about whether this agency aligns with their expectations for compassionate, dependable care.
In essence, the overall impression from these reviews is mixed and warrants careful consideration. There are indications of a positive environment and competitive positioning, but there are also serious, specific allegations of neglect and unreliability that conflict with the more favorable portrayals. Potential clients should weigh these perspectives against their own priorities, conduct thorough due diligence, and seek assurances about the consistency and quality of care before engaging with the agency. The best care experiences often hinge on reliable staffing, clear communication, and consistent adherence to care standards - elements that, based on these accounts, appear variable within this organization.
8 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
McCarran International (9 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Healthy Home Care in Las Vegas, NV offers a comfortable and welcoming environment for seniors seeking assisted living services. The community provides a range of amenities to enhance residents' quality of life, including a spacious dining room where nutritious meals are served, fully furnished accommodations, a beautiful garden to enjoy outdoor space, and housekeeping services to ensure a clean and tidy living environment.
Residents at Healthy Home Care receive personalized care services tailored to meet their individual needs. Trained and compassionate staff are available to assist with activities of daily living such as bathing, dressing, and transfers. The community also offers coordination with health care providers to ensure residents receive the necessary medical attention.
The community is equipped to handle specialized dietary restrictions, including diabetes diets. Skilled kitchen staff prepare and serve delicious meals that accommodate these dietary needs. Medication management is also provided to help residents stay on top of their medication schedules.
Transportation arrangement for medical needs is available at Healthy Home Care. Whether it's transportation for doctors appointments or other medical requirements, residents can rely on the community's convenient transportation service.
To keep residents engaged and active, Healthy Home Care organizes scheduled daily activities. These activities aim to promote socialization, mental stimulation, and physical well-being among the residents.
Located in Las Vegas, NV, Healthy Home Care has easy access to various amenities nearby. There are several cafes, pharmacies, physicians, restaurants, and hospitals in close proximity for convenience and peace of mind.
Overall, Healthy Home Care offers a nurturing environment where seniors can maintain their independence while receiving the assistance they need. With its range of amenities and care services provided by dedicated staff members, this assisted living community strives to ensure the well-being and happiness of its residents.
Healthy Home Care is located at 1812 Starbuck Drive, Las Vegas, NV 89108 in Clark County, Nevada
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