Desert Inn Residential Care
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2845 Burnham Avenue, Las Vegas, NV 89109
For more information about senior living options: (844) 490-3973
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Tegan and the staff have been amazing with helping families with assisted living. Teagan made the move-in process smooth and special. John at the front desk has been very helpful. Mike has ensured that any special requests or concerns are taken care of promptly. Val has provided ongoing support, which has been a comfort. The staff's dedication makes all the difference. Desert Springs shows care, kindness, and commitment to residents every day, making it special. Tegan is amazing at answering questions, helping with every part of the process, and making families feel comfortable and prepared. The community is cozy and inviting, and everyone is friendly. The staff have gone above and beyond to help residents and have welcomed new residents. Desert Springs is described as wonderful for a new resident. There is peace of mind knowing that residents are truly loved and cared for. Desert Springs has become like family to the family. The tour and move-in experience was excellent; Tegan was stellar. Desert Springs is recommended for senior living.
The reviewer calls Desert Springs a horrible community and would never recommend it, noting declines in leadership, kitchen staff, and overall cleanliness. The reviewer says they couldn't wait to move out and that being pushed to assisted living felt fishy. The reviewer claims a lack of care, unresponsive staff, bugs in rooms, and a dirty, smelly environment, with Cora unhelpful and Mike lazy. Another reviewer questions how the rating could be so high given the lack of care, unresponsive staff, bugs, dirty rooms, and odors. A reviewer states that an attendant's lack of care led to a hospitalization, with management offering excuses and poor food. A report mentions a cockroach infestation at the facility. A reviewer notes communication issues, with difficulty reaching staff and voicemail often full. A reviewer describes long response times to a resident's call button (25?30 minutes) and related injuries. A reviewer recounts a death attributed to neglect and rough handling by staff, including inadequate monitoring and care.Desert Springs Senior Living emerges in these reviews as a place that many families come to with relief and gratitude, and as a community that can also spark strong concerns. On the positive side, a clear thread runs through numerous testimonials about warmth, personal attention, and a home-like atmosphere. Families repeatedly credit the staff - especially specific individuals - with making transitions smoother, answering questions patiently, and treating residents with care that feels both personal and respectful. The names that appear most often in the praise are Teagan or Tegan (the community's standout presence in guiding tours and move-ins), John at the front desk, Mike who handles special requests, Val who offers ongoing support, and Misti who brings a bright, joyful energy to the team. For many reviewers, these staff members are the reason Desert Springs feels like a place to settle into rather than just a facility to visit.
Several reviews center on the move-in journey and early impressions. One reviewer highlights Teagan as the key to a smooth, special move-in experience, while another stresses how the entire staff makes both the resident and family feel comfortable and prepared. The community is described as cozy and inviting, with a welcoming culture where everyone - staff and residents alike - gives a sense of belonging. Families also note the practical help they receive: responsive frontline staff, clear communication, and the feeling that questions are answered with honesty and care. In many of these accounts, Desert Springs isn't just a building; it's a place where the transition to assisted living is handled with patience and a genuine desire to support both the senior and their family.
The most touching testimonials recount experiences with aging loved ones and the peace of mind that Desert Springs provides. One 93-year-old mom's move to the community is described as the best decision for her safety and well-being, with staff showing care, compassion, and respect during health challenges. The facility is praised for its home-like atmosphere, dining room aesthetics, and delicious, varied meals. Families speak of the love and concern they observe in daily interactions, including the way the dining staff welcome residents like they are the only guest. The sentiment runs deep: seeing a loved one supported by a team that makes a conscious effort to keep them safe when family cannot be present is described as an incredible gift, turning Desert Springs into more than a residence - almost a family of its own.
Several reviews celebrate the community's culture and accessibility. The landscape of Desert Springs is described as vibrant and active, with a steady stream of residents and a sense of energy that welcomes visitors and newcomers. People highlight affordable pricing and the ease of accessing senior Medicaid programs, alongside staff who are eager to respond and assist. The care team - staff at the front desk, the kitchen crew, and activity coordinators - are repeatedly recognized for reliability and warmth. This group's consistency, especially in an environment where affordability and support for programs like Medicaid are important, is a core reason many families choose Desert Springs and feel confident recommending it to others.
There is, however, a spectrum of experiences reflected in the reviews. A number of posts offer a stark counterpoint, describing Desert Springs as a "horrible community" where care has declined over time. In these accounts, families cite issues with the director and kitchen staff, overall cleanliness, and a recent push toward transitioning residents to assisted living that some view as inappropriate or unnecessary. One reviewer uses strong language to express distrust about the motives behind the assisted living push, calling it "fishy." Another post claims a lack of responsiveness - difficulty reaching staff by phone and concerns about how quickly staff attend to urgent needs. There are also seriously troubling accusations about neglect and safety, including reports of falls, a long wait for assistance, and a resident who developed infections after delays in care. These comments describe a deterioration in the environment and leadership that contrast sharply with the more favorable experiences.
Indeed, some reviews describe specific staff members in ways that range from exceptionally positive to critically negative. The positive narratives celebrate staff personalities who feel like a lifeline for families - people who are dependable, warm, and genuinely invested in residents' well-being. In contrast, the negative posts call out individual employees by name in a way that conveys frustration with perceived laziness, poor response times, or unhelpful behavior. One reviewer mentions a particular worker who is perceived as unhelpful, alongside criticism of a manager who is described as not being present enough to oversee tasks. Infestations and cleanliness problems are cited by others, with references to cockroaches and rooms that were not cleaned to acceptable standards, as well as concerns about odors and general upkeep.
In sum, Desert Springs Senior Living is a place of strong, divergent experiences. For many families, it represents a beacon of care, warmth, and shared community - the kind of environment where staff become trusted partners in a loved one's daily life, where tours feel unhurried and transparent, and where residents can thrive within a dynamic, affectionate setting. For others, the same community carries serious concerns about care delivery, cleanliness, responsiveness, and management. The stories speak to a facility with real strengths - compassion, accessibility, and a culture that can feel like home to many - alongside significant room for improvement as reflected in complaints about care gaps, infestations, and leadership issues. As with any senior living choice, prospective families may find Desert Springs shines in some areas while highlighting issues in others, underscoring the importance of tours, in-person visits, and open dialogue with staff to determine fit for individual needs and expectations.
4 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
McCarran International (4 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Desert Inn Residential Care in Las Vegas, NV is a board and care home that provides comfortable and convenient living arrangements for seniors in need of assistance with daily activities. Our residential community is fully furnished and offers a dining room where residents can enjoy delicious meals prepared by our staff.
We also have a beautiful garden and outdoor space where residents can relax and spend time outdoors. Our housekeeping services ensure that the living environment is clean and well-maintained at all times. Additionally, we offer move-in coordination services to make the transition into our community as smooth as possible.
At Desert Inn Residential Care, we understand the importance of staying connected, which is why we provide telephone and Wi-Fi/high-speed internet access for our residents. This allows them to stay in touch with family and friends or engage in online activities according to their preferences.
Our dedicated care services include assistance with activities of daily living such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure that our residents receive appropriate medical attention when needed. For those with diabetes or special dietary restrictions, we offer customized meal plans to accommodate their needs.
Transportation arrangement services are available for medical appointments or other essential outings. In addition, our community has numerous cafes, pharmacies, physicians' offices, restaurants, transportation options, and places of worship in close proximity for the convenience of our residents.
Daily activities are scheduled to keep our residents engaged and entertained. These activities cater to various interests and abilities while promoting social interaction among peers.
At Desert Inn Residential Care, we strive to create a comfortable and supportive living environment for our residents while providing personalized care services tailored to their specific needs.
This part of Las Vegas, Nevada, is located in a convenient and bustling area with easy access to healthcare facilities such as Physicians Digestive Disease Specialists and Comprehensive Cancer Centers of Nevada. There are also several pharmacies nearby for easy medication management. Transportation options include the Las Vegas Monorail and ARIA Express for easy travel around the city. In terms of dining options, there are a variety of restaurants offering different cuisines like Lotus of Siam and Tacos El Gordo, as well as cafes like Starbucks and Dutch Bros Coffee for a quick bite or coffee break. For spiritual needs, there is the Iglesia Ni Cristo place of worship within reach. Overall, this area provides a mix of essential services and amenities that may be suitable for seniors looking to reside in a vibrant community.
Desert Inn Residential Care is located at 2845 Burnham Avenue, Las Vegas, NV 89109 in Clark County, Nevada
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