Fountain View

Pros

• The staff at Fountain View Senior Living are described as authentic, kind, and genuinely concerned for the wellbeing of residents.
• Residents enjoy a clean, spacious, and tastefully decorated environment with ample activities and amenities available.
• The food is consistently praised for its quality and variety, with many residents appreciating the chef's openness to suggestions.
• Families express peace of mind knowing their loved ones receive attentive care and can maintain connections with friends in the community.
• The facility offers a seamless transition between independent and assisted living, providing flexibility as residents' needs change.
• Positive interactions with the directors and staff contribute to a warm and welcoming atmosphere in the community.

Cons

• The housekeeping at Fountain View is inadequate, as they do not clean under furniture, leading to unsanitary conditions for residents with dementia who may hide items.
• Laundry services at Fountain View resulted in several loads turning pink multiple times, indicating a lack of care and expertise in handling resident belongings.
• The staff often failed to check on residents frequently, resulting in dirty dishes being left unattended and potentially compromising the health of those at risk of choking.
• Caregivers did not effectively encourage residents to participate in activities, contributing to a decline in mental engagement for some individuals.
• Staff members have been observed playing on their phones while neglecting resident needs, suggesting a lack of professionalism and attention to care.
• Extra service fees were itemized and added significantly to the monthly bill, causing financial concerns for families already facing high costs.
• There is an overall sense of neglect rather than abuse within the facility according to one reviewer's experience with their father’s care.
• One reviewer felt that the office staff should be more involved in understanding the daily realities faced by residents instead of remaining behind closed doors.

Review

Fountain View Senior Living has received a mix of reviews, showcasing both commendable aspects and notable shortcomings from various individuals who have experienced the facility. Many reviewers emphasize the supportive and friendly staff, citing their genuine care for residents. The warmth displayed by the employees has been highlighted as a significant factor in making residents feel at home. For instance, one reviewer remarked on how the directors frequently checked in on them, creating an authentic atmosphere that made interactions feel less like a sales pitch and more like a family connection. This level of engagement stands out particularly when compared to other facilities where the approach felt more commercial.

The food quality at Fountain View has also drawn praise from several reviewers, with descriptions indicating it surpasses that offered at competing establishments. Residents appreciated not only the variety of meals but also the willingness of chefs to listen to suggestions from those living in the community. One resident who had moved there after losing her husband noted how hearty and fulfilling the meals were, alleviating some of her burdens around cooking while fostering a sense of community during meal times. Another review corroborated this sentiment, emphasizing that dining felt like being served in a restaurant rather than just another facility meal.

However, despite its strengths, some reviews raise critical concerns about Fountain View's cleanliness and housekeeping practices. A former resident's family member recalled issues with under-furniture cleaning and inadequate attention from housekeeping staff leading to neglectful situations for dementia patients. They described instances where personal belongings were hidden under furniture and not accounted for during cleanings—a glaring oversight within the realm of memory care where such details are crucial for patient safety and comfort. Moreover, laundry mishaps prompted frustration when multiple loads turned pink; although management rectified this through replacements after complaints, it raised questions about overall competency within housekeeping services.

Another area of concern detailed by previous visitors involves staffing practices during caregiving routines. Anecdotes indicated staff members occasionally left residents unattended or failed to encourage participation in activities designed to stimulate mental engagement—particularly concerning for residents at risk for depression or cognitive decline. Several comments implied that caregivers often seemed distracted or preoccupied with personal devices while neglecting their responsibilities towards residents' immediate needs or socialization efforts.

On a brighter note, numerous positive sentiments reflect on the general environment found at Fountain View Senior Living. Family members expressed gratitude for being able to visit their loved ones within a thriving community atmosphere rich with friendships among residents—making it less isolating than other independent living arrangements they had considered before choosing Fountain View. Activities ranging from crafts to recreation areas facilitated connections not only between residents but also fostered relationships with dedicated staff members who consistently demonstrated concern and care.

Ultimately, while most reviews commend specific facets such as warmth among staff members and quality dining experiences at Fountain View Senior Living, they do not shy away from addressing shortcomings that could impede truly exceptional care. Prospective residents should weigh these accounts carefully: factors such as attentiveness in caregiving roles alongside cleanliness standards remain paramount when selecting an assisted living environment for themselves or their loved ones. Regardless of these critiques surrounding operational efficiency or occasional lapses in activity encouragements amongst caregivers noted throughout several narratives—all agree upon one fundamental truth: finding genuine human connections remains essential within any senior living arrangement.

This part of Omaha, Nebraska offers a convenient location with easy access to healthcare facilities such as Heartland Sleep Clinic, Nebraska Medicine, and Children's Physicians. Additionally, there are several reputable restaurants and cafes nearby including Market Grille, Hardee's, and Starbucks, providing a variety of dining options for residents. The area also features pharmacies like Kohll's Pharmacy & Homecare and Walgreens for easy access to medications and health supplies. For outdoor recreation, there are parks like One Pacific Place Park and Zorinsky Lake Park within a short driving distance. With hospitals like Omaha Surgical Center and Boys Town National Research Hospital nearby, seniors can rest assured knowing they have quality medical care accessible in the area.

Physicians

• Heartland Sleep Clinic (0.1 miles)
• Nicole Ascanio, MD: aspireMD (0.9 miles)
• Nebraska Medicine (2.1 miles)
• Children's Physicians (2.1 miles)
• Metro Regional Program (2.2 miles)
• Omaha Orthopedic Clinic & Sports Medicine PC (2.3 miles)
• Family Medicine & Surgery, PC (2.4 miles)

Restaurants

• Market Grille (1 miles)
• Hardee's (1.4 miles)
• Summer Kitchen Cafe & Bakery (2 miles)
• Spaghetti Works (2 miles)
• Culver's (2 miles)
• Mama's Pizza (2 miles)
• Don & Millie's Restaurant (2.1 miles)

Cafes

• Starbucks (1.5 miles)
• Starbucks (2.7 miles)
• Panera Bread (2.7 miles)
• Sapp Bros (4.2 miles)
• Panera Bread (4.5 miles)

Pharmacies

• Kohll's Pharmacy & Homecare (1.5 miles)
• Kohll's Rx (1.6 miles)
• Walgreens (1.9 miles)
• Infuscience (2.2 miles)
• Walgreens (2.3 miles)
• Stonybrook Pharmacy (2.5 miles)
• Walgreens (2.6 miles)

Parks

• One Pacific Place Park (3.1 miles)
• Zorinsky Lake Park (4.2 miles)
• Chalco Hills Recreation Area (4.4 miles)
• Halleck Park (4.5 miles)

Hospitals

• Omaha Surgical Center (3.1 miles)
• Boys Town National Research Hospital (4.1 miles)
• Methodist Hospital 6 South (4.4 miles)
• Davita Omaha Dialysis (4.7 miles)