Emerald Nursing & Rehab Columbus

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Emerald Nursing & Rehab Columbus Emerald Nursing & Rehab Columbus Emerald Nursing & Rehab Columbus

Emerald Nursing & Rehab Columbus

Po Box 625, 2855 40Th Avenue, Columbus, NE 68601

For more information about senior living options: (844) 490-3973

3.7 from 48 reviews
5 stars
29
4 stars
2
3 stars
2
2 stars
4
1 stars
11

Assisted Living Skilled Nursing Facility

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    Overall Review of Emerald Nursing & Rehab Columbus

    Pros

    • pro The staff are wonderful and management is very helpful.
    • pro The facility is absolutely amazing; residents are sweet and kind.
    • pro Memory Care is quaint with a great resident-to-staff ratio.
    • pro The physical therapy is the best in Columbus.
    • pro Management helps out in the dining room and the staff work hard to treat residents like family.
    • pro The meals are delicious and the facility is clean.
    • pro Emerald Rehab and Nursing is highly recommended by families.
    • pro The staff are friendly and thorough, and care is top notch.

    Cons

    • pro The facility is described as dirty and poorly maintained, with residents not receiving timely care.
    • pro Staff are considered unprofessional and indifferent, with claims that neglect occurs when intervention is needed.
    • pro Agency staff report being blamed and told to leave when trying to assist residents.
    • pro Travel nursing staff are accused of not reading patient files, leading to unsafe or inappropriate care.
    • pro Residents are reported as being left soaked and not changed, with urine-stained briefs.
    • pro Chronic understaffing results in residents not being bathed for days and caregivers being overworked.
    • pro Phone lines to nursing staff are frequently unanswered, making it hard for families to get updates.
    • pro Some staff are accused of mistreating coworkers and being forced to work short-staffed.

    Review

    The collection of reviews about Emerald Rehab and Nursing facilities shows a wide spectrum of experiences, from glowing praise to sharp critique. People commenting span agency CNAs, traveling nurses, family members of residents, and even residents themselves. Across the board, common threads include how well the staff care for residents, how responsive management is, and whether staffing levels and communication meet expectations. Some repeatedly highlight warmth, teamwork, and genuine concern for residents, while others point to troubling gaps in care, accountability, and basic operations.

    Several accounts center on difficult interpersonal dynamics among staff and questions of accountability. One reviewer recounts a striking exchange where a staff member told an agency CNA, "it is not my hall," and refused to toilet a resident on the CNA's assigned hall, arguing over jurisdiction. The CNA pushed back, emphasizing that a resident's needs should be addressed regardless of who is assigned to that hall, and described the experience as bordering on neglect. The same account notes being told by a nurse to leave and not to explain the situation, leaving a lingering impression of confusion and frustration. These reflections underscore concerns about duty to residents, respect among coworkers, and whether "front-line" caregivers feel empowered to advocate for those in their care.

    There are firsthand perspectives from traveling or agency staff that reveal a mixed picture. One travel CNA initially praises the facility for wonderful staff and supportive upper management, but another note from the same or a different perspective describes troubling practices, such as a nurse expecting agency staff to "pick up her slack," or residents being left unbathed and with discolored or soiled briefs. A recurring theme is that the presence of agency staff can disrupt or alter established workflows, sometimes leading to resentment or conflict with in-house staff. There are also mentions of systemic issues, like late starts for a nurse, heavy workloads, and a belief among some staff that agency workers are held to different expectations or paid to do more. Taken together, these comments illustrate how staffing mix, supervision, and workload can influence morale and perceived quality of care.

    Amid the criticisms, there are numerous positive voices praising individual caregivers, teams, and the facility's general approach. Several reviewers speak warmly about specific in-house staff who go above and beyond, such as Danielle Pasonault, Deb, Chelsea, and Meghan Robinson, the latter described as a consistently friendly receptionist who contributes to a welcoming atmosphere. One visitor even notes, "Emerald is the place to be at! Great staff and excellent care for all residents," highlighting attentive care, open communication with families, and a sense of community. Others commend the therapy program as especially effective and the meals as high quality, with families mentioning that staff treat residents like family and that management frequently steps in to help in dining rooms or other areas, creating a collaborative and caring environment.

    A number of reviews emphasize strong, positive impressions of memory care, daily activities, and the residents' well-being. Comments describe well-kept facilities, clean surroundings, and a caregiving culture that prioritizes resident engagement and safety. Some families express gratitude for regular updates during difficult periods, including the pandemic, and acknowledge staff dedication in keeping residents comfortable and engaged. The emphasis on friendly, knowledgeable staff who communicate clearly and treat residents with dignity appears repeatedly, reinforcing a perception of Emerald as a place where compassionate care can flourish despite the pressures of healthcare work.

    Yet concerns about staffing adequacy and consistency persist in several reviews. Several phrases point to under staffing as a signal of insufficient care, with residents lacking timely assistance or routine care such as bathing. Some reviewers mention that memory care or general care requires better pacing and more consistent attention to safety protocols, including ensuring beds are properly lowered for residents with mobility challenges. There are calls for better responsiveness to phone inquiries and more reliable administrative communication, with some families reporting difficulty reaching nursing staff or receiving timely return calls. A few accounts also describe areas of the facility that feel disorganized or not up to the standard families expect, including references to cleanliness in certain shifts and to varying experiences among different floors or wings.

    Overall, the narratives paint a facility that can be excellent when the right people are in the right roles and when management is visibly engaged, but that also has real, unresolved concerns around staffing, accountability, and consistency. The positive anecdotes show a picture of caregivers who connect with residents, build trust with families, and contribute to a warm, almost familial atmosphere. The more critical remarks remind us that even well-meaning teams can struggle under staffing pressures, communication gaps, and conflicts between agency workers and in-house staff. For anyone considering Emerald Rehab and Nursing, the threads suggest a prudent approach: speak with multiple staff members, observe how shifts are staffed, and ask about how issues are addressed when shortages or conflicts arise. In the end, the facility appears capable of delivering high-quality care in many cases, but sustained, proactive management and staffing solutions seem essential to ensure consistently positive experiences for every resident and family.

    Features

    Housing

    • 38 resident community capacity 38 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Emerald Nursing & Rehab Columbus is a Skilled Nursing Facility located in Columbus, NE. We pride ourselves on providing exceptional care services and a comfortable living environment for our residents.

    Our fully furnished rooms are equipped with cable or satellite TV, telephone, and Wi-Fi/high-speed internet access. Each room also has a kitchenette for convenience. Housekeeping services ensure that the living spaces are clean and well-maintained for the comfort of our residents.

    At Emerald Nursing & Rehab Columbus, we offer 24-hour supervision to ensure the safety and security of our residents. Our dedicated staff provides assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also available to ensure that our residents receive their prescribed medications in a timely manner.

    We understand the importance of maintaining a healthy lifestyle, which is why we provide diabetes diet options and special dietary restrictions can be accommodated upon request. Meal preparation and service are provided to ensure that our residents receive nutritious meals.

    Mental wellness is equally important to us, which is why we offer a mental wellness program designed to support the emotional well-being of our residents.

    Transportation arrangement for medical appointments and doctors' visits can be coordinated by our staff. Additionally, we have various amenities nearby including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals.

    With scheduled daily activities and nearby amenities, there are plenty of opportunities for social engagement and entertainment within the community. Our aim is to provide a warm and inviting atmosphere where residents can thrive while receiving the care they need at Emerald Nursing & Rehab Columbus in Columbus, NE.

    Nearby Places of Interest

    Parks

    • Gerrard Park (0.2 miles)
    • Headworks Park (1 miles)

    Restaurants

    • Shenanigan's (0.3 miles)
    • Freddy's Frozen Custard & Steakburgers (0.4 miles)
    • Taco Bell (0.4 miles)
    • McDonald's (0.5 miles)
    • Caffe Di Nonno (0.6 miles)
    • Subway (0.6 miles)
    • Fuego Mexican Grill (0.7 miles)

    Physicians

    • Optometric Center Of Columbus PC (0.3 miles)
    • CHI Health Clinic Heart Institute - Columbus (0.9 miles)
    • Columbus General Surgery (0.9 miles)
    • Hematology & Oncology Consultants P C (0.9 miles)
    • Columbus Orthopedic & Sports Medicine Clinic PC (0.9 miles)
    • Herschel E Stoller MD (0.9 miles)
    • Columbus Women's Healthcare PC (0.9 miles)

    Places of Worship

    • Hope Lutheran Church (0.4 miles)
    • Church of Jesus Christ of Latter Day Saints (0.5 miles)
    • Lutheran Trust (0.5 miles)
    • First Baptist Church (0.5 miles)
    • First United Methodist Church (0.5 miles)
    • Jehovah's Witnesses (0.6 miles)
    • Seventh Day Adventist Christian School (0.6 miles)

    Pharmacies

    • Bob's USave Pharmacy (0.4 miles)
    • Bob's U-Save Pharmacy (0.4 miles)
    • Walgreens (1.1 miles)
    • CVS Pharmacy (1.1 miles)
    • Tooley's Drug & Home Care (1.3 miles)
    • Tooley Drug Co (1.3 miles)

    Theaters

    • Center 7 Theatres (0.6 miles)
    • Colfax Theater (16.5 miles)

    Cafes

    • Starbucks (0.6 miles)
    • 38th Street Coffee (0.7 miles)
    • Picket Fence Cafe (1.2 miles)
    • Sapphire Brothers Cafe (2.9 miles)
    • Scotters Coffee (16.4 miles)

    Hospitals

    • Center Of Dermatology PC (0.9 miles)
    • Columbus Medical Mission Team (0.9 miles)
    • Columbus Community Hospital (0.9 miles)
    • Alegent Health Memorial Hospital (16.4 miles)
    • Alegent Health Clinic (16.4 miles)

    Transportation

    • Avcraft (1.7 miles)
    • U-Haul Neighborhood Dealer (1.8 miles)
    • Great Plains Taxidermy (16.5 miles)

    Frequently Asked Questions

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