Heritage Ridge Retirement Community

Pros

• The director at Heritage Ridge has been very helpful in accommodating residents' needs.
• The staff at Heritage Ridge is friendly, respectful, and attentive towards residents.
• The community at Heritage Ridge is clean and homey, with happy residents.
• The amenities at Heritage Ridge, such as the library and exercise area, are well-loved by residents.
• The food at Heritage Ridge is tasty and offers a variety of options.
• The apartments at Heritage Ridge are roomy, well-designed, and comfortable.
• The transportation services at Heritage Ridge are reliable and convenient.
• The staff at Heritage Ridge is caring and goes above and beyond for their residents.
• The dining room and public areas at Heritage Ridge are nice and enjoyable to spend time in.

Cons

• There were major problems with communication during the stay, and updates about the loved one were often lacking.
• The facility experienced many billing errors that caused frustration.
• Management changes led to a decline in care quality, including missed medications and inadequate room cleaning.
• The food served was often too greasy and unsuitable for elderly residents? dietary needs.
• Staff shortages resulted in long wait times for care, sometimes exceeding 30-60 minutes.
• Some residents felt overwhelmed by the transition from assisted living to memory care without adequate support.
• Despite being a nice place, Heritage Ridge was very expensive, leading some families to reconsider their choice.

Review

Heritage Ridge Assisted Living is a well-regarded senior living community located in Bellevue, Washington. While generally praised for its clean and homey atmosphere, the facility does come with a higher price tag. There have been concerns regarding the transition from assisted living to memory care, as some families worry that the move may be overwhelming for their loved ones. Additionally, several individuals have experienced major issues with communication during their stay, with the staff failing to provide updates on their loved ones' well-being.

Despite these concerns, many residents and their families have had positive experiences at Heritage Ridge. The director has been commended for being helpful and accommodating in assisting residents with moving to more affordable accommodations. The facility offers a range of amenities such as a library, meeting rooms for activities, a game room, and even a pub for happy hour. The staff has been described as friendly, respectful, and attentive. They promptly address residents' requests and ensure that they have everything they need.

The dining options at Heritage Ridge have received mixed reviews. While some individuals find the food to be delicious with various choices available, others have complained that it is greasy and not suitable for elderly stomachs. However, overall the dining experience seems pleasant with comfortable seating in the spacious dining room.

The apartments at Heritage Ridge are generally regarded as nice and well-designed but vary in size. Weekly room cleaning services are provided along with regular physical therapy sessions if needed. Residents also have access to various activities such as arts and crafts, musical programs, card games, chess matches, and get-togethers.

Overall, opinions on Heritage Ridge Retirement Living are generally positive but do highlight certain areas of improvement. While the facility is praised for its caring staff and friendly environment, there have been concerns about cleanliness standards not being met consistently by some staff members. Communication issues between families and caregivers also need to be addressed more effectively.

In terms of cost-effectiveness, some individuals have found the community to be on the pricier side. However, others believe that it is well worth the expense considering the range of amenities and quality of care provided.

In conclusion, Heritage Ridge Assisted Living offers a caring and friendly environment for seniors in Bellevue, Washington. With various amenities and activities available, residents have opportunities for social engagement and enjoyment. While there are areas that could be improved upon, such as communication and cleanliness standards, many families have found peace of mind knowing their loved ones are in capable hands at Heritage Ridge.

Places of Worship

• Church Of The Holy Spirit (0.3 miles)
• Lifespring Church Sbc (3.4 miles)
• New Hope Community Church (5.7 miles)

Physicians

• Eye Specialists/ Bellevue Optical (0.8 miles)
• Abortion & Contraception Clinic of Nebraska (1.3 miles)
• Alegent Health Clinic (1.8 miles)
• Alegeant Health Physical Therapy Out Patient Clinics (1.8 miles)
• Mark D Frey MD (1.9 miles)
• Midwest Dermatology (1.9 miles)
• Radiology (2.2 miles)

Restaurants

• Umami (0.8 miles)
• Sickies Garage Burgers & Brews (0.9 miles)
• Sonic Drive-In (0.9 miles)
• Golden Corral (1.1 miles)
• Dairy Twist (1.2 miles)
• Chick-Fil-A (1.2 miles)
• Don & Millie's (1.3 miles)

Pharmacies

• CVS Pharmacy (1 miles)
• Walgreens (1 miles)
• Offutt Satellite Pharmacy (1.8 miles)
• Summit Plaza (2 miles)
• CVS Pharmacy (2.2 miles)
• Walgreens (3.7 miles)
• Family Fare Supermarkets (4.7 miles)

Parks

• American Heroes Park (2.3 miles)
• Looking Glass Park (2.6 miles)
• Clear Water Falls Park (3.8 miles)
• Brown Park (3.9 miles)
• Falconwood Park (5.5 miles)
• Halleck Park (5.5 miles)
• Lake Manawa State Park (5.6 miles)

Cafes

• Starbucks (6.4 miles)
• Archetype Coffee (6.9 miles)

Hospitals

• Va Medical Center (7.2 miles)