61262 Watson Road Saint, Ignatius, MT 59865
For more information about senior living options: (844) 490-3973
Several impressions emerge when looking at the experiences shared about Closer To Home assisted living. Taken together, the reviews present a facility with strong points in atmosphere and care, but also moments where interactions with staff can fall short of what residents and their families expect. The overall picture suggests a community that aims to feel like home, while also showing that consistency in staff conduct and admissions processes can be a critical factor in a resident's experience.
In one account, the encounter with the facility's administration was troubling. The reviewer described a situation where an administrator was yelling at the resident in the background while the caller tried to arrange admission by phone. The resident, already confused about the steps to take, became upset, and the reviewer felt the staff treated the situation with disrespect. The admission process over the phone was handled in a way that left the reviewer feeling that meeting the resident's needs was seen as beneath the staff, and the overall experience was described as highly disappointing. This account emphasizes the potential harm that poor treatment by staff can have on a resident's sense of security and dignity, especially during a stressful time like arranging care.
On a contrasting note, another reviewer offered a highly positive first impression. They described entering the facility and instantly feeling welcomed and at home, which is a strong indicator of a comforting environment. This reviewer noted impressive cleanliness and warmth from the staff, along with a surprisingly smooth transition for a non-family member moving in. The rooms were described as spacious, and the residents appeared well cared for and happy. The surrounding grounds were said to be well maintained, with a view that elevated the experience. In their words, the ease with which their loved one settled in contributed to a sense of reassurance, and the overall atmosphere reinforced a strong sense that this could be a place worth recommending to others.
A separate review highlighted the people behind the care as a defining strength. The facility was described as being managed by a very loving and caring couple who treat residents like family. The home's cleanliness and upkeep were repeatedly noted, and the surrounding countryside setting was described as beautiful, contributing to a tranquil, country-like ambiance. This account culminated in a clear endorsement, with the reviewer affirming that they would highly recommend Closer To Home to anyone seeking personal and attentive care for a loved one. The portrayal of family-like leadership and consistent maintenance painted a picture of a place where residents are valued and cared for with personal attention.
In addition to the home-like leadership, the positive experiences consistently point to the staff's warmth and proximity to residents as a hallmark of the facility. The reviewer who praised Sheryl specifically singled her out as doing an amazing job, underscoring the impact that a single staff member can have on the overall experience. The strongly favorable tone about Sheryl's contributions, combined with the other notes about cleanliness, room comfort, and the ease of settling in, reinforces the sense that the facility has the potential to feel like a welcoming home when the right kind of personal care and attention are present.
Overall, the collective feedback paints a nuanced portrait of Closer To Home. On one hand, visitors and potential residents are greeted with a clean, well-kept environment, spacious rooms, and a beautiful country-like setting that fosters a sense of peace and belonging. The staff's warmth and the leadership of a caring couple are highlighted as major positives that contribute to an atmosphere of family-like care. On the other hand, there are credible concerns about how some staff interact with residents, particularly during admissions or stressful moments, where disrespectful behavior can undermine trust and comfort. These divergent observations suggest that while the facility can deliver a genuinely welcoming, respectful, and attentive experience, there is room for improvement in staff training and in maintaining consistently compassionate communication across all levels of the organization.
The Closer To Home assisted living community in Ignatius, MT offers a variety of amenities and care services to ensure the comfort and well-being of its residents. The community provides fully furnished accommodations with cable or satellite TV, Wi-Fi/high-speed internet, and small library for entertainment and connectivity. Residents can enjoy delicious meals in the restaurant-style dining room that caters to special dietary restrictions. Additionally, there is a kitchenette available for those who prefer to prepare their own meals.
The dedicated staff at Closer To Home assists residents with activities of daily living such as bathing, dressing, and transfers. They also offer medication management services and provide assistance in adhering to diabetes diets. A mental wellness program is in place to support the emotional well-being of residents.
Residents can participate in a range of activities organized by both staff and fellow residents. There are scheduled daily activities that cater to various interests, ensuring there is something for everyone. In addition, residents have the opportunity to engage in resident-run activities where they can utilize their unique talents and skills.
The community is conveniently located near two cafes, one pharmacy, four restaurants, and thirteen places of worship. This allows residents easy access to amenities and services within close proximity.
Overall, Closer To Home in Ignatius, MT offers a comfortable and supportive environment where residents can receive assistance with their daily needs while enjoying a range of amenities and engaging in fulfilling activities.
Closer To Home is located at 61262 Watson Road Saint, Ignatius, MT 59865 in Lake County, Montana
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