Redstone Estates

Pros

• The staff are friendly, caring, and professional.
• The food is excellent and delicious, with well-prepared breakfasts.
• The facility is clean, well-kept, and modern.
• The community has a welcoming, family-owned atmosphere.
• The property feels like a resort and residents are well cared for.
• There are engaging activities and exercise classes that residents enjoy.
• The dining program is outstanding, with appetizing meals and attentive service.
• The size of the community is just right - not too big or too small.
• The owners take pride in the property and spare no expense in maintenance.
• The overall environment is calm, safe, and well designed.

Cons

• The maintenance person is accused of entering residents' apartments without knocking.
• The maintenance person allegedly advised new residents not to lock the deadbolt, claiming emergencies would require drilling the lock.
• The facility is described as unkept, with a refrigerator replacement taking a month due to maintenance's ineptitude.
• The facility is portrayed as in disarray with many repairs needed.
• The maintenance man is reported to continue entering residents' apartments without permission.
• The maintenance person is labeled a liability.
• One review claims the owners run a money-hungry operation prioritizing profit over residents' well-being, with staff allegedly pretending to care.
• The reviewer asserts that allowing a small dog near the dining room should be illegal and criticizes dining room policies.
• There was nobody available to provide an application.

Review

Redstone Estates presents itself in a blend of voices that reflect a place with strong moments of warmth and hospitality alongside some troubling notes about safety and maintenance. Across several reviews, residents and visitors consistently describe CLEAN, modern apartments and a welcoming, family-owned atmosphere. The property is often framed as more than just a place to live; many reviewers speak of a resort-like feel, where staff go the extra mile and the dining and community activities become a centerpiece of daily life.

What stands out in the praise is the sense that the team at Redstone Estates is genuinely caring and engaged. Reviewers repeatedly call the staff friendly, helpful, and dedicated. The facility is praised for its upkeep and attention to appearance, with many comments about a clean, well-maintained environment. Guests and residents alike highlight the positive energy of a family-owned operation, noting that many staff members have been with the community since it opened. The food is a recurring high point, described as delicious, appetizing, and well-prepared across breakfast and dining services, with several voices calling out the chef and kitchen team for going above and beyond. The dining room is described as a welcoming space, where meals are enjoyed not just for sustenance but as a social centerpiece, and the overall hospitality is frequently described as unmatched.

Community life at Redstone Estates also figures prominently in favorable reviews. Several accounts mention thriving activity programs, with residents taking advantage of exercise classes, outings, and "Out and About" excursions coordinated by an Activities Director. The size of the community is praised as a sweet spot - large enough to feel lively and social, yet not so big that it loses its home-like feel. Visitors who participate in group meetings or who visit for events report a sense of belonging, with remarks that the facility is well-suited for families and residents alike. Some reviewers even describe it as a place that feels like family, where staff and residents form close, supportive relationships and where the environment supports independent living with a caring safety net.

Amid the many positive notes, there are also serious concerns raised by several reviewers about safety, privacy, and maintenance practices. A number of residents allege that a maintenance worker has entered apartments without knocking and has suggested not locking deadbolts - claiming it would complicate emergency procedures and potentially require drilling. These statements are reported as concerns voiced by multiple people, and they paint a picture of a facility where monitoring and respect for resident privacy could be an area in need of attention. The ongoing nature of these complaints - spanning multiple accounts and times - adds a layer of unease that stands in sharp contrast to the otherwise glowing testimonials about staff kindness and hospitality.

Other negative threads center on upkeep and responsiveness. Some reviewers describe the property as unkept or disorganized at times, with a refrigerator replacement that took a month and a general sense that repairs, in some cases, were not handled promptly or efficiently. The phraseology used by these reviewers suggests broader frustrations with maintenance processes and responsiveness, contributing to a perception that not every resident's needs are being met with the same urgency. These accounts remind readers that even in a community praised for its aesthetics and staff warmth, practical operations - like timely repairs and clear, respectful security practices - matter deeply to residents and their families.

On balance, Redstone Estates is depicted as a place that can deliver exceptional experiences: clean, modern apartments; a friendly, family-owned vibe; robust dining; and a strong sense of community through activities and programs. Yet the same collection of voices raises legitimate concerns about procedures, privacy, and maintenance reliability. Some reviewers describe the facility as a gem for disabled family members or for those seeking a safe, supportive environment with attentive staff and appealing amenities. Others warn that without clear protocols, especially around who can access living spaces and how maintenance is conducted, the experience can feel less secure and less reliable. This blend of praise and caution suggests that while the community has much to offer, prospective residents and their families should visit in person, ask pointed questions about security and maintenance policies, and talk to current residents to gauge whether the day-to-day reality aligns with their expectations for safety, privacy, and timely service.

Located in Missoula, Montana, this area boasts a convenient and vibrant setting perfect for senior living. Within a short distance, you will find numerous dining options such as Jimmy John's, MacKenzie River Pizza Co., and Paradise Falls. The neighborhood also offers easy access to essential services like pharmacies at Missoula Fresh Market and Walmart Pharmacy. For medical needs, there are reputable physicians nearby including Wiswell, Grant M, DDS and Missoula Oral Surgery. Places of worship like Meadow View Church and Missoula Alliance Church provide spiritual fulfillment while hospitals like CMC Missoula offer quick medical attention if needed. Enjoy the outdoors with a variety of parks close by including Fort Missoula Recreation Area and Bonner Park. And for a cozy coffee spot or a quick bite, cafes like Florence Coffee and Starbucks are just a short drive away. This community provides the perfect balance of convenience, amenities, and tranquility for comfortable senior living in Missoula.

Restaurants

• Jimmy John's (0.3 miles)
• MacKenzie River Pizza Co. (0.3 miles)
• Paradise Falls (0.3 miles)
• Taco Bell (0.4 miles)
• Notorious Pig BBQ (0.4 miles)
• McDonald's (0.5 miles)
• Applebee's (0.7 miles)

Pharmacies

• Missoula Fresh Market (0.4 miles)
• Walmart Pharmacy (0.7 miles)
• Albertsons Pharmacy (0.8 miles)
• Shopko Missoula Pharmacy (1 miles)
• Missoula Pharmacy (1.9 miles)
• Broadway Pharmacy (3.2 miles)
• Albertsons Pharmacy (3.4 miles)

Physicians

• Wiswell, Grant M, DDS (0.7 miles)
• Missoula Oral Surgery (0.7 miles)
• Now Care Western Montana Clinic (0.8 miles)
• NowCare (0.8 miles)
• Thompson, Steven, Md - Now Care Western Montana Clinic (0.8 miles)
• Dr. Jennifer Kessler (0.9 miles)
• Woman To Woman (1 miles)

Places of Worship

• Meadow View Church (0.9 miles)
• Missoula Alliance Church (1.1 miles)
• St Francis Xavier Church (3.3 miles)

Hospitals

• CMC Missoula (1.1 miles)
• Big Sky Surgery Center (1.1 miles)
• Village Health Care Center (1.1 miles)
• Cancer Center-St Patrick Hospital and Health Sciences Cen (3.2 miles)
• Joint Repair Clinic of Montana (3.4 miles)

Parks

• Fort Missoula Recreation Area (1.3 miles)
• Bonner Park (2.4 miles)
• Evelyn Borg Johnson Park (2.8 miles)
• Bess Reed Park (3 miles)
• McCormick Park (3 miles)
• Kiwanis Park (3.1 miles)
• Jacob's Island Bark Park (3.3 miles)

Cafes

• Florence Coffee (1.4 miles)
• Starbucks (1.5 miles)
• Cambie Taphouse + Coffee (1.9 miles)
• Le Petit Outre Breads (2.7 miles)
• Liquid Planet Grille (2.8 miles)
• Market on Front (3.1 miles)
• Ducrey Chocolate Maker (3.1 miles)