DPHHS/SLTC - Home & Community Based Services (HCBS) Kalispell RPO

121 Financial Drive B, Kalispell, MT 59901

For more information about senior living options: (844) 490-3973

3.6 from 7 reviews
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Assisted Living

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    Overall Review of DPHHS/SLTC - Home & Community Based Services (HCBS) Kalispell RPO

    Pros

    • pro They were very informative and answered questions.
    • pro They were very helpful.
    • pro The experience was much more pleasant than expected.
    • pro The wait time was short.

    Cons

    • pro There was a long wait.
    • pro The visit was described as a DMV-like experience that they'd trade for a wrestling match with a porcupine.

    Review

    The place comes across in one take as a hub of practical information and patient guidance. One reviewer emphasizes that the staff were very informative and took the time to answer questions, turning what could have been a routine interaction into a clear, helpful exchange. The impression left is that knowledge and willingness to help are the standout features of the experience, with staff who can translate complex details into understandable steps. In this sense, the encounter feels less like a cold transaction and more like a cooperative briefing, where you walk away with a better sense of what to expect and what you need to bring with you.

    A recurring practical note in the comments is the way the system manages flow. While there is mention of a short wait time, there's an important caveat: arrive early because there is a take-a-number system in place. The takeaway is that order and predictability are built into the process, but getting a number ahead of the crowd can still translate into a smoother, faster outcome. The system appears to be designed to minimize bottlenecks, rewarding those who plan ahead and position themselves at the right moment in the line. Even when the wait isn't long, the early arrival can feel like a small but meaningful edge.

    Beyond the mechanics of waiting, another voice highlights the overall experience as surprisingly positive. The reviewer describes the service as very helpful and notes that the experience was far more pleasant than they anticipated. This perspective suggests that the quality of interaction and the clarity of information can lift the mood, turning what could be a routine errand into something more manageable and even agreeable. The sense conveyed is that strong customer service - friendly, proactive, and patient - can reshape expectations and leave a lasting, favorable impression.

    Yet the set of observations isn't uniform. There is also an explicit acknowledgment of lengthy waits, which stands in stark contrast to the briefest encounters described by others. The long wait is not merely a nuisance but a real factor that colors the overall experience. The variability implied here - some visits fly by, others stall - points to factors like time of day, crowd levels, or the unpredictable nature of the tasks at hand. The message is clear: patience becomes part of the routine, and planning around potential delays becomes essential.

    Adding a tone of humor to a sometimes tense situation, one reviewer likens the visit to an experience you'd expect at a DMV, even joking about wrestling a porcupine. That metaphor captures a shared sentiment: dealing with the process can feel bureaucratic, repetitive, and a bit rough around the edges. The comparison isn't gentle, but it's delivered with a wink, suggesting that while the environment can be painstaking, there's also a resilient, human element at play. The humor hints at a culture that acknowledges the tedium while still trying to stay human-centric and approachable.

    Taken together, the reviews sketch a nuanced portrait of a place that is fundamentally capable and informative, with a team that often goes above and beyond to help. The strongest thread is the clarity and usefulness of the information provided, paired with staff who seem invested in making sure questions are answered. The most contradictory thread is the pace: when times are favorable, the process can be quick and surprisingly pleasant; when crowds swell or timing is off, the same system can feel exasperatingly slow. In all, the experience hinges on expectations and timing as much as on service quality.

    If you're planning a visit, the practical guidance that emerges is straightforward. Expect to be asked to take a number and plan for a possible wait, but also count on staff who are ready to explain things clearly and answer questions thoroughly. Arriving early appears to be a prudent move, not just to secure a place in line but to start the interaction from a position of readiness. Bring patience, and perhaps a sense of humor, because the atmosphere can swing between efficient and marathon-like depending on the day. Ultimately, the place earns a reputation for helpfulness and information, punctuated by moments of delay that are, in the end, manageable with a little preparation.

    Features

    Housing

    • 21 resident community capacity 21 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Glacier Park International (8 miles away) Glacier Park International (8 miles away)

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The DPHHS/SLTC Home & Community Based Services (HCBS) in Kalispell, MT offers a comfortable and supportive assisted living community for seniors. The facility is fully furnished and residents can enjoy amenities such as cable or satellite TV, Wi-Fi/high-speed internet, and a small library for leisure reading.

    Meals are provided in a restaurant-style dining room, with special dietary restrictions catered to. The staff also offers assistance with activities of daily living, including bathing, dressing, and transfers. Medication management is available to ensure residents' health needs are taken care of.

    The community encourages mental wellness with a dedicated program to promote emotional well-being. Resident-run activities are organized regularly to keep everyone engaged and entertained throughout the day. Additionally, scheduled daily activities provide even more opportunities for social interaction and participation.

    Located in Kalispell, MT, the community benefits from its convenient location surrounded by various amenities. There are four cafes within close proximity for socializing or enjoying a cup of coffee. Six parks nearby offer opportunities for outdoor recreation and relaxation. With 12 pharmacies and 38 physicians nearby, residents have easy access to healthcare services. For entertainment options, there are 23 restaurants and one theater in the vicinity. Additionally, three places of worship ensure spiritual needs can be met conveniently.

    Overall, the DPHHS/SLTC Home & Community Based Services (HCBS) in Kalispell, MT provides a welcoming environment with comprehensive care services and numerous amenities to support the well-being of its residents.

    Nearby Places of Interest

    Cafes

    • Starbucks (0.4 miles)
    • Starbucks (1.1 miles)
    • Panera Bread (1.9 miles)
    • Sable Coffee (2.4 miles)

    Physicians

    • Glacier Prosthetic Care (0.5 miles)
    • Hearusa (0.6 miles)
    • Vision Clinic Optometrists (0.8 miles)
    • Montana Children's Specialists (0.8 miles)
    • Northwest Family Medicine (0.9 miles)
    • Sunny View Pediatrics (0.9 miles)
    • Lindsay Bret MD (0.9 miles)

    Hospitals

    • Big Sky Family Medicine (0.8 miles)
    • Kalispell Regional Healthcare (1 miles)
    • Heritage Place (1.2 miles)
    • Dialysis Center (1.3 miles)
    • Kalispell Hospital (1.6 miles)

    Pharmacies

    • The Clinical Pharmacy (0.9 miles)
    • Medical Arts Pharmacy (0.9 miles)
    • Walgreens (1 miles)
    • Good Neighbor Pharmacy (1.1 miles)
    • Stoick Drug (1.1 miles)
    • Smith's Food & Drug (1.3 miles)
    • Big Sky IV Care (1.6 miles)

    Restaurants

    • The Desoto Grill (1 miles)
    • Sykes Diner & Market (1.1 miles)
    • Space Pilates (1.2 miles)
    • Hops Downtown Grill (1.2 miles)
    • The House of S&M (1.2 miles)
    • Qdoba Mexican Eats (1.2 miles)
    • Sweet Peaks (1.3 miles)

    Parks

    • Lawrence Park (1.2 miles)
    • Courthouse Park (1.5 miles)
    • Woodland Park (1.8 miles)
    • Begg Park (1.9 miles)
    • Lone Pine State Park (2 miles)
    • Flathead County Parks & Rec (3.2 miles)

    Places of Worship

    • Fresh Life Church (1.3 miles)
    • Faith Covenant Presbyterian Church (1.6 miles)
    • Victory Baptist Church (4 miles)

    Theaters

    • Signature Theatres (2.2 miles)

    Transportation

    • Glacier Park International Airport (FCA) (8.2 miles)
    • Glacier Jet Center (8.3 miles)
    • Enterprise Rent-A-Car (9.4 miles)

    Frequently Asked Questions

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