Davenport Place
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2700 Big Ranch Rd, Great Falls, MT 59404
For more information about senior living options: (844) 490-3973
The collection of reviews about Talus apartments paints a picture of a property that splits opinion quite sharply. On one end, there are residents who praise the complex for its cleanliness, safety, and well-maintained units, along with a staff that is friendly and responsive under certain circumstances. On the other end, many tenants describe a frustrating experience centered on pricing, opaque or unreliable policies, and what they perceive as inconsistent or unhelpful management. Taken together, the feedback suggests a place that delivers solid day-to-day living for some, but for others it has become a source of ongoing headaches.
A recurring theme in the negative feedback is problems with paying rent and managing accounts. Several tenants report that the new rent-pay app is unreliable, leading to overcharges, late notices, and disputes about what is owed. One person even describes the experience as feeling doomed to be charged with late fees because the app malfunctions. In another set of comments, prospective renters are warned about upfront costs tied to the application process - including a nonrefundable admin fee around $200 and a $35 per-person application fee - with some reviewers noting that an appeal after denial is unlikely to yield help or a partial refund. There are also anecdotes about unexpected charges tied to other services, such as electric bills tied to a former lease, which residents say management has not satisfactorily explained or resolved. Overall, the financial and administrative friction reported by several tenants contrasts with more positive memories of the property itself.
Maintenance experiences present a notable dichotomy as well. Numerous reviews celebrate quick, professional, and courteous service from the maintenance team, with specific names like Mackenzie, Nic, and Mike the maintenance manager called out for helpfulness and thorough explanations. A number of tenants say maintenance staff are proactive and capable, which contributes to a generally positive impression of living conditions. Yet a contrasting thread runs through some comments that describe maintenance as slow or inconsistent, or that problems were not addressed to the tenant's satisfaction. The variability in maintenance experiences, it seems, mirrors the broader split in overall tenant sentiment about Talus.
Pricing and value are common points of contention. Several reviewers describe the rent as overpriced, sometimes comparing it unfavorably to other markets in Montana or across the country. Others acknowledge that while the price is high, it comes with features like stainless steel appliances and hardwood finishes, and some residents feel the perceived value is acceptable given the location or quality of the units. There are also persistent concerns about pet policies and related fees. Stories include waitlist frustrations, dog restrictions that change over time, and a dog rent that appeared inconsistent with initial promises. The combination of high rent, additional pet costs, and sudden policy changes creates a sense of unpredictability for many renters.
Management and customer service are the most polarizing aspects of the reviews. Some residents commend Teresa and other staff for being friendly, responsive, and helpful, noting good communication, flexibility with move-in dates, and a generally positive experience with management when issues arose. Others, however, recount encounters with what they perceive as unhelpful, distant, or even dismissive management. One user's long, pointed letter targets Teresa personally, accusing her of aloofness and hypocrisy regarding policies like diesel parking, and describing a broader sense of frustration from a group of tenants who feel their concerns are not taken seriously. There are even charges of a deliberate lack of transparency, with calls going unanswered or doors not being accessible during posted hours. Taken together, these accounts suggest a management team that can be both responsive and frustratingly opaque, depending on who you talk to and what issues you're bringing to the table.
Despite the complaints, there are also enduring positive memories from longer-tenured residents. Some reviewers describe Talus as a clean, quiet, and safe place to live, with well-kept grounds and buildings. They recount positive experiences with maintenance and residents, high-quality finishes, and amenities that, when available, contributed to a comfortable, reassuring living environment. A number of reviewers express genuine appreciation for the staff's efforts and recall feeling satisfied with their time at Talus during earlier years. For these residents, the sense of value and comfort outweighed the occasional hassles that later tenants described.
Overall, the sentiment about Talus appears to be a mix of strong appreciation and significant frustration. The positive stories emphasize well-maintained apartments, responsive maintenance, safety, and friendly staff, while the negative narratives focus on unreliable rent processing, added fees and unclear charges, pet policy complications, and perceived gaps in management's responsiveness and transparency. For anyone considering moving in, the takeaway is that Talus may offer a solid living environment in terms of day-to-day comfort and upkeep, but prospective renters should carefully verify current rent handling procedures, review any pet-related terms and fees, and assess how they feel about the management team's communication style and responsiveness. If you value a place with consistent maintenance and a friendly staff, Talus has examples of that; if you prioritize predictable billing and transparent, proactive management, you may want to investigate further before committing.
Davenport Place in Great Falls, MT is a vibrant assisted living community that offers a variety of amenities and care services to its residents. Our residents can enjoy peace of mind knowing that devotional services are available off-site, allowing them to nourish their spiritual well-being. Additionally, our indoor common areas provide comfortable spaces for socializing and engaging in activities with fellow residents.
At Davenport Place, we understand the importance of specialized care for those with diabetic needs. Our dedicated staff is trained in providing diabetic care and ensuring the well-being of our residents with diabetes.
We believe in promoting an active lifestyle and offer various devotional activities offsite for our residents to participate in. These activities foster a sense of community and encourage socialization among our residents.
Located conveniently near cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and hospitals; Davenport Place provides easy access to essential amenities and services. Our residents can benefit from nearby dining options, recreational spaces, medical facilities, transportation services, religious institutions for spiritual practice or worshiping, and healthcare facilities for any emergency or medical needs.
Overall, Davenport Place is committed to providing a comfortable and enriching living environment where residents can feel supported and engaged while enjoying the convenience of nearby amenities.
This part of Great Falls, Montana, offers a variety of services and amenities that cater to seniors seeking convenience and accessibility. With several physicians' offices nearby, including eye care specialists and neurology specialists, medical care is easily accessible. Transportation options such as car rentals and airport services make traveling hassle-free. A range of dining options, from fast food to sit-down restaurants, provide choices for every palate. Nearby parks offer opportunities for outdoor recreation and relaxation. Places of worship are also in close proximity for spiritual enrichment. Pharmacies and hospitals are within a short distance for healthcare needs. Additionally, cafes provide cozy spots to socialize or enjoy a cup of coffee. Overall, this area provides a well-rounded environment for seniors looking to settle in Great Falls.
Davenport Place is located at 2700 Big Ranch Rd, Great Falls, MT 59404 in Chouteau County, Montana
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