3840 Rimrock Road, Billings, MT 59102
For more information about senior living options: (844) 490-3973
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Mission Ridge has a great atmosphere and friendly residents who greet visitors. Mission Ridge is a friendly place to live, with well-organized meetings and social events. Residents enjoy participating in Mission Ridge activities, and the staff are very nice to them. Mission Ridge staff are very professional and personalize services to residents' needs. Open houses at Mission Ridge are conducted by residents and feature pleasant, personal tours. The west-end location for outpatient physical therapy provides a convenient option and easy transition to classes. Residents feel well cared for and safe in their Mission Ridge apartments, with indoor parking and a good selection of foods. Mission Ridge offers on-site health services, a pharmacy, and 24-hour emergency support. Guests and residents are greeted by warm, friendly staff, creating a happy retirement atmosphere. Mission Ridge hosts many activities open to the outside community, with excellent food at the Bistro and coffee shop. A real estate professional notes that Mission Ridge's apartments, staff, amenities, and atmosphere are highly favorable. Mission Ridge is described as a perfect match for retirement plans, with access to community areas such as a pool, putting green, coffee shop, salon, and spa.
There was no one available on weekends to assist with emergencies, and the head maintenance man and chief administrative officer did not return calls. A major water leak in January 2022 required relocation to another apartment and took well over a month to fix and refurbish. After a second flood, there was no weekend contact from on-call staff, leaving the resident to manage without timely support. Paying over $2,000 per month without weekend support was described as ridiculous. The lack of weekend on-call support for the elderly caused distress and a feeling of being unsupported. Communications with maintenance and administration during emergencies were poor, with messages not returned promptly. There was confusion about after-hours procedures, and the Vista on-call process did not reliably ensure timely contact during weekends.Mission Ridge at Saint John's United is consistently described as a place with a warm, welcoming atmosphere where residents and visitors alike are met with cheerful greetings and genuine friendliness. The environment invites a sense of community from the moment you walk in, and many reviewers note that the people who live there contribute to a lively, positive vibe. It feels like a neighborhood where neighbors know each other and new faces are greeted with smiles, helping to create a true sense of belonging.
Residents and families alike praise the liveability and social design of Mission Ridge. There are numerous opportunities for interaction, including well-planned meetings and get-togethers that keep residents engaged and connected. The on-site amenities and services - such as the option to get shots without leaving the building - are highlighted as practical strengths. Overall, it is described as a friendly, great place to live, where the atmosphere and activities support a satisfying retirement lifestyle.
Staff and administration are repeatedly described as professional and attentive, with care that often feels personalized to individual needs. One reviewer specifically appreciated the personalization and the professional approach that fit her unique situation, signaling that staff are capable of tailoring their support to residents' circumstances. The sense of professional care, coupled with a welcoming, resident-centered culture, appears to be a core strength of Mission Ridge.
A notable challenge surfaced in late August 2022, rooted in a serious water-leak incident that affected a resident's apartment in January of the same year and recurred in August. The resident had to relocate after an initial fix, but a new flood occurred, leaving the mother without weekend on-site support even as she faced significant stress and costs (more than $2,000 per month). Communication gaps during weekends were a major concern, with attempts to reach the maintenance chief and the chief administrative officer going unanswered. The lack of weekend coverage left the family feeling that the elderly resident was vulnerable and on her own during critical times, underscoring the need for reliable after-hours or on-call escalation procedures.
Following this event, there was a constructive turn. In late August and early September, a meeting with Karna helped to address the situation. Karna apologized and laid out that residents were instructed to call Vista after hours, and she presented the call tree and on-call administrator protocol. The team committed to investigating why the resident did not receive notice on the day of the incident and to improving communication channels so families can have clearer assurances about safety and support beyond ordinary business hours.
In the months that followed, experiences at Mission Ridge continued to leave a positive impression. Open houses organized by residents showcased the vibrant, participatory culture of the community, with personal tours that highlighted real experiences rather than scripted presentations. The availability of health-related services in convenient locations - such as a west-end site for outpatient physical therapy - was cited as a significant advantage, easing transitions into classes and other activities at Mission Ridge for seniors and their families.
Long-term residents offer vivid endorsements of life at Mission Ridge. One couple has lived there for seven and a half years and reports feeling well cared for, safe, and secure in a bright, well-appointed 2-bedroom, 2-bath apartment with indoor parking. The on-site conveniences - an array of dining options, a small convenience store, a mail service with outgoing packages, and bus service - reduce the need to go out unless desired. They also appreciate the full kitchen, which supports personal cooking and baking, and note that health services are accessible as needed, with on-site pharmacy and 24-hour emergency support. The community offers priority access to assisted living and memory care, aligning with a broader retirement plan that prioritizes independence while ensuring readiness for changing health needs.
Another recurring theme is the sense of welcome enjoyed by visitors and the wider community. Reviewers describe the moment of entering Mission Ridge as accompanied by warm and friendly staff, creating a "happy engagement" that makes retirees feel they are entering a place designed for a comfortable, enjoyable life. The on-site dining venues - the Bistro and a coffee shop - receive particular praise for the quality of food, which many note as a highlight of daily life. The positive atmosphere extends beyond residents, inviting involvement from outside community members and making Mission Ridge feel accessible and inviting to a broader audience.
Families connected to Mission Ridge also speak to the lifestyle benefits beyond day-to-day living. Parents who lived there for several years described spectacular setting, happy atmosphere, and a strong sense of community among residents and staff. The social and cultural activities, along with the attainable amenities, created a compelling living experience. Even industry professionals - such as a Seniors Real Estate Specialist in Billings, Montana - report recommending Mission Ridge to clients, emphasizing the strong combination of apartments, staff, amenities, and atmosphere that makes it a desirable retirement space. The overall sentiment is one of confidence in Mission Ridge as a place where one can prosper in retirement, with a supportive staff and vibrant cultural life.
Across these varied perspectives, the consistent thread is a belief that Mission Ridge offers a compelling, well-rounded living experience for seniors. From engaging programs, convenient on-site services, and a supportive, friendly staff to the potential for robust health services and intimate, resident-led activities, Mission Ridge presents itself as a community worthy of consideration for retirement living. While the weekend maintenance incident highlighted the need for stronger after-hours coverage, the subsequent resolution and ongoing emphasis on resident involvement paint Mission Ridge as a place striving to balance care, community, and comfort for its residents. And for many who have visited or lived there, the verdict is clear: Mission Ridge is a place with beautiful decor, lively activities, and a welcoming culture - a place many hope to call home someday, or to have already experienced as a cherished community.
22 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Continuing Care Retirement Community (CCRC)Continuing Care Retirement Communities (CCRCs) are important for seniors because they provide a range of housing options and care services all in one location. This allows seniors to age in place and receive the level of care they need as their health changes, without having to move to a new facility. CCRCs provide a sense of security and peace of mind for seniors and their families, knowing that they will be taken care of no matter what the future holds.
Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Billings Logan International (3 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Mission Ridge in Billings, MT is a welcoming and vibrant assisted living community that offers a range of care services to meet the individual needs of seniors. With options including Continuing Care Retirement Community (CCRC), Independent Living, and Memory Care, residents can find the perfect level of support for their lifestyle.
Our community boasts an array of amenities to enhance the comfort and convenience of our residents. Each residence is fully furnished and includes private bathrooms, ensuring a cozy and personal living space. Cable or satellite TV and Wi-Fi/high-speed internet are also provided to keep residents connected to the world around them. Our community operated transportation makes it easy for residents to move around town without any hassle.
At Mission Ridge, we understand the importance of maintaining an active and engaging lifestyle. That's why we offer various activities such as fitness programs and resident-run activities to keep our residents active and entertained. Scheduled daily activities ensure there is always something fun happening for everyone. Additionally, with 6 cafes, 2 parks, 13 pharmacies, 30 physicians, 38 restaurants, 4 transportation options, 4 places of worship nearby, and even theaters close by - our residents have access to a host of amenities just moments away from their doorstep.
Our dedicated staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management services ensure that medications are taken on time and according to prescribed instructions. Special dietary restrictions are accommodated in our dining services - ensuring that each resident receives proper nutrition catered to their specific needs.
Whether seniors require minimal assistance or specialized memory care support, Mission Ridge offers a warm and caring environment where they can enjoy life while receiving the necessary care services. Come visit our community in Billings, MT today!
Mission Ridge is located at 3840 Rimrock Road, Billings, MT 59102 in Yellowstone County, Montana
The features offered by Mission Ridge are specifically designed to create a supportive and nurturing environment for residents with dementia or Alzheimer's disease, addressing their unique needs. Assistance with dressing helps individuals maintain personal dignity and reduces frustration associated with cognitive decline. Medication management ensures that residents receive the correct medications at the right times, which is critical for their overall health and well-being. Thoughtful meal preparation and service are crucial in providing nutrition tailored to residents' dietary needs while also fostering social interactions during meal times. Support with activities of daily living enhances independence while ensuring safety, as does assistance with bathing and transfers, which minimizes the risk of accidents. Finally, 24-hour supervision provides peace of mind for families and creates a secure environment where residents can thrive despite their cognitive challenges.
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