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4 from 106 reviews
5 stars
61
4 stars
17
3 stars
9
2 stars
8
1 stars
11
Overall Review of Ozark Highlands Mobile Home Pk
common14 reviews mention this
Quiet, clean grounds stand out
Residents consistently mention the park is clean and quiet.
Many residents describe the community as clean and well kept, with quiet surroundings and a generally comfortable place to stay. Several reviews also connect the calm feel with the mature trees/shade and the overall upkeep of the grounds. A few others push back on cleanliness or maintenance issues, including broken or neglected areas and problems that were not addressed the way residents expected.
common16 reviews mention this
Staff response is a common theme
Residents frequently describe staff as friendly and quick to respond.
A large share of reviews praise the office and maintenance team for being helpful, communicative, and responsive when issues come up. Several residents specifically call out quick attention to maintenance needs and professional, effective help during the rental or move-in process. At the same time, there are negative reviews about office interactions and how complaints were handled, including rudeness and difficulty getting follow-up.
common6 reviews mention this
Location makes errands easy
The park’s location near everyday shopping is frequently praised.
Residents repeatedly highlight convenience—being close to major shopping and other nearby services—making it easy to get what they need without long drives. Reviews also describe the area as walkable for at least some destinations, and note that the park is centrally located for accessing Springfield. The same convenience shows up even in shorter stays, where residents say the location helps them base their visits around local dining and shopping.
common5 reviews mention this
Pool and community feel
Residents mention shared community space like a pool and activities.
Several reviews point to a community feel with neighbors, monthly activities, and shared amenities like a pool. A few residents describe family-friendly aspects, including grandkids enjoying the pool. Other reviews say the pool or parts of the community facilities were not maintained as expected for a period of time.
caveat7 reviews mention this
Pricing and deposit handling worries
Cost increases and unresolved refunds or deposits come up repeatedly.
Some reviews criticize the overall cost, including rent increases during residency and the sense that pricing is high compared with what was delivered. Several negative experiences also focus on refunds or deposits—residents describe delays in returning money after leaving and difficulty getting clear answers from management. There are also complaints that related fees and payment processes were handled poorly, which adds to the frustration with costs.
caveat8 reviews mention this
Maintenance and animal issues raise concerns
Reviews also describe maintenance problems and animal-related concerns.
While many residents report being taken care of, a recurring negative thread involves maintenance or site issues not being resolved—ranging from utilities and plumbing concerns to cleanliness problems in specific areas. Multiple reviews mention feral/stray cats and related impacts around trailers and under the homes. Some residents also describe construction-related noise and facilities that were broken or out of service for stretches, which contrasts with the cleaner, quieter reports from others.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Types of Care
Active Adult Communities (55+)
Transportation
Springfield-Branson Regional (10 miles away)
Nearby Places of Interest
This part of Springfield, Missouri, offers convenient access to essential amenities such as pharmacies like Walmart Pharmacy and Walgreens, as well as various dining options including Chick-Fil-A, Hooters, and Cheddar's Scratch Kitchen. There are also several reputable physicians' offices nearby, specializing in surgery, dermatology, sports medicine, and autism care. For medical emergencies or more extensive treatment needs, hospitals like Cox South Hospital and Skaggs Community Hospital Association are within a short distance. Additionally, residents can enjoy outdoor activities at Sequiota Park or relax at Kingdom Coffee cafe. The area also boasts entertainment options such as Alamo Drafthouse Springfield theater and places of worship like Messiah Lutheran Church and Park Crest Baptist Church for spiritual support. Overall, this part of Springfield provides a balanced mix of healthcare resources, dining opportunities, recreational facilities, and community engagement for seniors considering living in the area.
Pharmacies
Walmart Pharmacy (0.1 miles)
Walgreens (0.9 miles)
CVS Pharmacy (1.2 miles)
CVS Pharmacy (1.3 miles)
Price Cutter Plus (1.8 miles)
Walmart Pharmacy (2.1 miles)
South Oaks Pharmacy (2.1 miles)
Restaurants
Chick-Fil-A (0.2 miles)
Hooters (0.3 miles)
Cheddar's Scratch Kitchen (0.3 miles)
Sonic Drive-In (0.7 miles)
Olive Garden (0.9 miles)
Chili's Grill & Bar (0.9 miles)
4 By 4 Brewing Company (1 miles)
Physicians
Bradford Place Surgery & Laser (0.5 miles)
Ozarks Dermatology Specialists (0.6 miles)
Ozark Medical Surgical Associates (0.7 miles)
Affiliated Oral Surgeons (0.7 miles)
Oral Surgery & Dental Implant Center of the Ozarks (0.7 miles)
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Active Adult Communities (55+)
Springfield-Branson Regional (10 miles away)
Strong memory care options with extensive amenities and transportation support.
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