Ozark Highlands Mobile Home Pk in Springfield, MO

Pros

• Ozark Highlands is described as a wonderful, welcoming community with friendly neighbors.
• Matt, the maintenance manager, is praised for being helpful, hardworking, and personable.
• Robert, the sales manager, is described as awesome, helpful, and passionate about his job.
• The park is set in a scenic, tree-filled environment that feels like home.
• The location is central to Springfield and convenient for shopping and commuting.
• The park is described as clean, safe, and well-maintained with attentive staff.
• The community aspect shines, with residents forming friendships and looking out for one another.

Cons

• They state deposits were not returned promptly and refunds took months, with miscommunications and checks sent to the wrong address.
• They say the corporate office is unresponsive, with calls and emails frequently ignored.
• They complain about ongoing construction seven days a week and lack of timely maintenance, including broken laundry facilities and water/sewer issues.
• They describe the park as poorly managed under new leadership, with grounds dirty, restrooms seldom cleaned, and an overall downhill condition.
• They report rude treatment by the office manager Mary and general poor customer service from the office staff.
• They note pest problems (stray cats and bed bugs) and a lack of action to control them.
• They mention rent increases and new trash-service fees, with perceived poor value.
• They describe the park as crowded and hard to navigate, with insufficient shade for RV sites.

Review

Ozark Highlands Mobile Home Park is best suited for families and retirees who prize a park-like setting with mature shade trees, a genuine sense of community, and easy access to a central Springfield location. Residents who want a neighborhood feel, with friendly staff, ongoing social activity, and an RV-friendly environment will find the core appeal here. The park's mix of RV parking, mobile-home lots, a pool, and walkable proximity to shopping and services creates a practical base for someone who values stability and sociability over pristine, brand-new facilities.

That said, potential renters should consider alternatives if predictable operations and financial transparency are non-negotiable. Several reviews flag delayed deposit refunds, billing inconsistencies, and communication gaps with corporate offices. Rent increases appear to be a recurring concern, and some tenants report stress around deposits, security, and turnarounds on payments or credits. For households that require rock-solid, friction-free management, or for buyers who want a straightforward, cash-flow friendly experience from day one, exploring other parks may yield a smoother fit.

The park's strongest positives - lush landscaping, a tranquil atmosphere, and a real sense of community - often offset notable drawbacks, but only to a point. Residents repeatedly praise attentive maintenance staff who respond promptly to issues, and several managers and sales staff (notably Robert, Matt, and others) are described as genuinely helpful and personable, turning initial inquiries into a smooth onboarding. The location is repeatedly praised: easy in-and-out access, a walkable retail cluster nearby, and a family-friendly vibe with activities and social ties that make it feel like more than just a parcel of land.

However, the negatives deserve careful scrutiny. There are persistent complaints about the office front desk - varying from miscommunications to outright rudeness in some interactions - creating a customer-service friction that undercuts otherwise positive experiences. Water-line problems, weekend gaps in support, and at least one period of unresolved maintenance affect daily living and can be a real nuisance for households that depend on reliable utilities. The rumor mill around a noisy construction phase and a pool that's slow to be repaired adds up to a lifestyle disruption that may erode the sense of ease some residents expect. For families or individuals who need a pristine, turnkey experience, these factors can tip the balance away from long-term suitability.

Residents should come in with a plan to verify operational details before moving in. Confirm who handles deposits and how refunds are processed, and insist on a clear, written timeline for any anticipated improvements or needed repairs. Check the current management team's stability and ask for recent examples of problem-solving around utilities, reservations, and maintenance. If financing or purchasing a home within the park is a goal, gauge the available options and document every agreement in writing to avoid the kind of miscommunication that has surfaced in some reviews. Above all, engage current residents about their day-to-day realities to assess whether the community's day-to-day rhythm aligns with personal expectations.

In the end, Ozark Highlands works best for those who value community warmth, shading, and a convenient location enough to overlook occasional administrative frictions. The pros - the welcoming staff, the park's social fabric, and the practical amenities - can outweigh the cons for buyers who plan to stay for the long term and can tolerate some operational rough edges. For anyone who needs ironclad financial processes, perfectly consistent front-office service, and a hassle-free living experience, consider other Springfield options first. For the right balance of neighborly culture, affordability, and location, Ozark Highlands remains a compelling choice to explore with diligence and a clear plan.

This part of Springfield, Missouri, offers convenient access to essential amenities such as pharmacies like Walmart Pharmacy and Walgreens, as well as various dining options including Chick-Fil-A, Hooters, and Cheddar's Scratch Kitchen. There are also several reputable physicians' offices nearby, specializing in surgery, dermatology, sports medicine, and autism care. For medical emergencies or more extensive treatment needs, hospitals like Cox South Hospital and Skaggs Community Hospital Association are within a short distance. Additionally, residents can enjoy outdoor activities at Sequiota Park or relax at Kingdom Coffee cafe. The area also boasts entertainment options such as Alamo Drafthouse Springfield theater and places of worship like Messiah Lutheran Church and Park Crest Baptist Church for spiritual support. Overall, this part of Springfield provides a balanced mix of healthcare resources, dining opportunities, recreational facilities, and community engagement for seniors considering living in the area.

Pharmacies

• Walmart Pharmacy (0.1 miles)
• Walgreens (0.9 miles)
• CVS Pharmacy (1.2 miles)
• CVS Pharmacy (1.3 miles)
• Price Cutter Plus (1.8 miles)
• Walmart Pharmacy (2.1 miles)
• South Oaks Pharmacy (2.1 miles)

Restaurants

• Chick-Fil-A (0.2 miles)
• Hooters (0.3 miles)
• Cheddar's Scratch Kitchen (0.3 miles)
• Sonic Drive-In (0.7 miles)
• Olive Garden (0.9 miles)
• Chili's Grill & Bar (0.9 miles)
• 4 By 4 Brewing Company (1 miles)

Physicians

• Bradford Place Surgery & Laser (0.5 miles)
• Ozarks Dermatology Specialists (0.6 miles)
• Ozark Medical Surgical Associates (0.7 miles)
• Affiliated Oral Surgeons (0.7 miles)
• Oral Surgery & Dental Implant Center of the Ozarks (0.7 miles)
• Innovative Sports Medicine (0.8 miles)
• Burrell Autism Center (0.9 miles)

Hospitals

• Hulston Cancer Center (1 miles)
• Trust HSC (1 miles)
• Cox South Hospital (1.1 miles)
• 7th Floor (1.2 miles)
• Jared Neuroscience Center (1.2 miles)
• Cox Medical Center South (1.2 miles)
• Skaggs Community Hospital Association (1.2 miles)

Parks

• Sequiota Park (1.2 miles)

Cafes

• Kingdom Coffee (1.4 miles)

Theaters

• Alamo Drafthouse Springfield (2 miles)

Places of Worship

• Messiah Lutheran Church (2.4 miles)
• Park Crest Baptist Church (2.6 miles)